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Vista - Unable to send email via Windows Mail

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Old 02-16-2008   #1 (permalink)
John G. Cooper


 
 

Unable to send email via Windows Mail

I am running Windows Vista
My mail version is 6.0.6000.16386
I have a tiscali email address but use SKY as my ISP (broadband)
I cannot send mail via Windows Mail but can receive!
the message that comes up is:
An unknown error has occurred. Subject 'test', Account:
'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
Response: '554 Sorry, your non-local IP address (90.212.88.182) is not
allowed to send email via me.', Port: 25, Secure(SSL): No, Server Error: 554,
Error Number: 0x800CCC6F

Is this happening because Sky and tiscali are not compatible?
Do I need to change my email address?
Can I fix this?
regards
John

My System SpecsSystem Spec
Old 02-16-2008   #2 (permalink)
mac


 
 

Re: Unable to send email via Windows Mail


"John G. Cooper" <John G. Cooper@xxxxxx> wrote in message
news:3C911068-FF3E-484D-9010-1995CBD43340@xxxxxx
Quote:

>I am running Windows Vista
> My mail version is 6.0.6000.16386
> I have a tiscali email address but use SKY as my ISP (broadband)
> I cannot send mail via Windows Mail but can receive!
> the message that comes up is:
> An unknown error has occurred. Subject 'test', Account:
> 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
> Response: '554 Sorry, your non-local IP address (90.212.88.182) is not
> allowed to send email via me.', Port: 25, Secure(SSL): No, Server Error:
> 554,
> Error Number: 0x800CCC6F
>
> Is this happening because Sky and tiscali are not compatible?
> Do I need to change my email address?
> Can I fix this?
> regards
> John
Try mail.sky.com as your SMTP server, or use smtp.sky.com if that fails?
Tools>accounts>your account>properties>server tab>apply/OK

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

My System SpecsSystem Spec
Old 02-16-2008   #3 (permalink)
mac


 
 

Re: Unable to send email via Windows Mail


"John G. Cooper" <John G. Cooper@xxxxxx> wrote in message
news:3C911068-FF3E-484D-9010-1995CBD43340@xxxxxx

See
http://mysky.sky.com/portal/site/sky...f-f57631d43f9c

My System SpecsSystem Spec
Old 02-16-2008   #4 (permalink)
Mauricio O Souza


 
 

Re: Unable to send email via Windows Mail

Hi,

I had the same problem, and I solve just using other "door" to send the
email (from 25 to 587).


"John G. Cooper" <John G. Cooper@xxxxxx> escreveu na
mensagem news:3C911068-FF3E-484D-9010-1995CBD43340@xxxxxx
Quote:

>I am running Windows Vista
> My mail version is 6.0.6000.16386
> I have a tiscali email address but use SKY as my ISP (broadband)
> I cannot send mail via Windows Mail but can receive!
> the message that comes up is:
> An unknown error has occurred. Subject 'test', Account:
> 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
> Response: '554 Sorry, your non-local IP address (90.212.88.182) is not
> allowed to send email via me.', Port: 25, Secure(SSL): No, Server Error:
> 554,
> Error Number: 0x800CCC6F
>
> Is this happening because Sky and tiscali are not compatible?
> Do I need to change my email address?
> Can I fix this?
> regards
> John
>
My System SpecsSystem Spec
Old 02-16-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: Unable to send email via Windows Mail

Tiscali does not want you to use their SMTP server when you
are connecting from a non-Tiscali connection.
Why don't you simply substitute Sky's SMTP server?

--
Gary VanderMolen, MS-MVP (WLMail)


"John G. Cooper" <John G. Cooper@xxxxxx> wrote in message
news:3C911068-FF3E-484D-9010-1995CBD43340@xxxxxx
Quote:

>I am running Windows Vista
> My mail version is 6.0.6000.16386
> I have a tiscali email address but use SKY as my ISP (broadband)
> I cannot send mail via Windows Mail but can receive!
> the message that comes up is:
> An unknown error has occurred. Subject 'test', Account:
> 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server
> Response: '554 Sorry, your non-local IP address (90.212.88.182) is not
> allowed to send email via me.', Port: 25, Secure(SSL): No, Server Error: 554,
> Error Number: 0x800CCC6F
>
> Is this happening because Sky and tiscali are not compatible?
> Do I need to change my email address?
> Can I fix this?
> regards
> John

My System SpecsSystem Spec
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