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Vista - Windows Mail Passwords not storing

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Old 03-04-2008   #1 (permalink)
rag133


 
 

Windows Mail Passwords not storing


I have had my computer almost a year, no Windows Mail issues til now. I
have Vista Home Premium. I went to check mail today on Windows Mail and
all of my passwords would not store any longer. I get a windows
security pop up for each account to put in the logon info, I do, click
store info, ok. I put them back in, checked mail ok, but when I closed
Windows Mail and restarted it, same problems. When I put the passwords
in the Accounts section and hit APPLY, they disappear again once I
reopen it. I have deleted the accounts and put them back in, same
problems. I check 6 accounts at once too, so it is a major pain in the
butt to input every one each time like this.

It is not my antivirus program either, I have used the same one for a
year with no problems until today. This morning it all worked fine, now
it the passwords will not save.

Any suggestions??


--
rag133
Posted via http://www.vistaheads.com


My System SpecsSystem Spec
Old 03-04-2008   #2 (permalink)


 
 

Re: Windows Mail Passwords not storing


"rag133" <rag133.35raw1@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:rag133.35raw1@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> I have had my computer almost a year, no Windows Mail issues til now. I
> have Vista Home Premium. I went to check mail today on Windows Mail and
> all of my passwords would not store any longer. I get a windows
> security pop up for each account to put in the logon info, I do, click
> store info, ok. I put them back in, checked mail ok, but when I closed
> Windows Mail and restarted it, same problems. When I put the passwords
> in the Accounts section and hit APPLY, they disappear again once I
> reopen it. I have deleted the accounts and put them back in, same
> problems. I check 6 accounts at once too, so it is a major pain in the
> butt to input every one each time like this.
>
> It is not my antivirus program either, I have used the same one for a
> year with no problems until today. This morning it all worked fine, now
> it the passwords will not save.
>
> Any suggestions??
>
>
> --
> rag133
> Posted via http://www.vistaheads.com
>
What antivirus program are you using? Some of them, such as most of
those from Norton or McAfee, are rather slow at causing problems
in Windows Mail, so having them for a year without seeing problems
doesn't prove much.


My System SpecsSystem Spec
Old 03-04-2008   #3 (permalink)
DotsM


 
 

Re: Windows Mail Passwords not storing



"robertmiles@xxxxxx" wrote:
Quote:

>
> "rag133" <rag133.35raw1@xxxxxx-mx.forums.vistaheads.com> wrote in message
> news:rag133.35raw1@xxxxxx-mx.forums.vistaheads.com...
Quote:

> >
> > I have had my computer almost a year, no Windows Mail issues til now. I
> > have Vista Home Premium. I went to check mail today on Windows Mail and
> > all of my passwords would not store any longer. I get a windows
> > security pop up for each account to put in the logon info, I do, click
> > store info, ok. I put them back in, checked mail ok, but when I closed
> > Windows Mail and restarted it, same problems. When I put the passwords
> > in the Accounts section and hit APPLY, they disappear again once I
> > reopen it. I have deleted the accounts and put them back in, same
> > problems. I check 6 accounts at once too, so it is a major pain in the
> > butt to input every one each time like this.
> >
> > It is not my antivirus program either, I have used the same one for a
> > year with no problems until today. This morning it all worked fine, now
> > it the passwords will not save.
> >
> > Any suggestions??
> >
> >
> > --
> > rag133
> > Posted via http://www.vistaheads.com
> >
> What antivirus program are you using? Some of them, such as most of
> those from Norton or McAfee, are rather slow at causing problems
> in Windows Mail, so having them for a year without seeing problems
> doesn't prove much.
>
>
>
My System SpecsSystem Spec
Old 03-04-2008   #4 (permalink)
DotsM


 
 

Re: Windows Mail Passwords not storing



"robertmiles@xxxxxx" wrote:
Quote:

>
> "rag133" <rag133.35raw1@xxxxxx-mx.forums.vistaheads.com> wrote in message
> news:rag133.35raw1@xxxxxx-mx.forums.vistaheads.com...
Quote:

> >
> > I have had my computer almost a year, no Windows Mail issues til now. I
> > have Vista Home Premium. I went to check mail today on Windows Mail and
> > all of my passwords would not store any longer. I get a windows
> > security pop up for each account to put in the logon info, I do, click
> > store info, ok. I put them back in, checked mail ok, but when I closed
> > Windows Mail and restarted it, same problems. When I put the passwords
> > in the Accounts section and hit APPLY, they disappear again once I
> > reopen it. I have deleted the accounts and put them back in, same
> > problems. I check 6 accounts at once too, so it is a major pain in the
> > butt to input every one each time like this.
> >
> > It is not my antivirus program either, I have used the same one for a
> > year with no problems until today. This morning it all worked fine, now
> > it the passwords will not save.
> >
> > Any suggestions??
> >
> >
> > --
> > rag133
> > Posted via http://www.vistaheads.com
> >
> What antivirus program are you using? Some of them, such as most of
> those from Norton or McAfee, are rather slow at causing problems
> in Windows Mail, so having them for a year without seeing problems
> doesn't prove much.
>
>
> we are having this same problem with outlook on one computer and windows mail on the other - started this am - road runner says it's their problem - but you don't have rr - anyway - if you find out how to fix it, maybe i can too
My System SpecsSystem Spec
Old 03-04-2008   #5 (permalink)
rag133


 
 

Re: Windows Mail Passwords not storing


I did a system restore, back to March 2. Works fine now. Ive read a
ton of boards here, why does everyone blame the Antivirus programs?
THAT IS NOT THE ISSUE! The issue seems to be the pure crappiness of
Vista.


--
rag133
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 03-04-2008   #6 (permalink)


 
 

Re: Windows Mail Passwords not storing


"rag133" <rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> I did a system restore, back to March 2. Works fine now. Ive read a
> ton of boards here, why does everyone blame the Antivirus programs?
> THAT IS NOT THE ISSUE! The issue seems to be the pure crappiness of
> Vista.
>
>
> --
> rag133
> Posted via http://www.vistaheads.com
>
We've found other antivirus programs, such as avast! and AVG, which
when installed with a custom install that tells it to leave out the part
that scans email, seems to eliminate many of the problems.

If you're worried about not scanning email, see this admission from
Symantec/Norton, the originator of email scanning, that it doesn't do
much good:

<http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0?OpenDocument&src=bar_sch_nam>


My System SpecsSystem Spec
Old 03-05-2008   #7 (permalink)
Gary VanderMolen


 
 

Re: Windows Mail Passwords not storing

Are you a computer expert? Some very knowledgeable people who are
computer professionals have come to the conclusion that Windows Mail
is not compatible with McAfee and Norton antivirus products. How do
you explain the fact that people who use Avast or AVG antivirus have
never had a problem with Windows Mail?

Enjoy your system restore while it lasts. The thing that cause your
problem the first time will be back sooner or later.
--
Gary VanderMolen, MS-MVP (WLMail)


"rag133" <rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com> wrote in message news:rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> I did a system restore, back to March 2. Works fine now. Ive read a
> ton of boards here, why does everyone blame the Antivirus programs?
> THAT IS NOT THE ISSUE! The issue seems to be the pure crappiness of
> Vista.
>
>
> --
> rag133
> Posted via http://www.vistaheads.com
>

My System SpecsSystem Spec
Old 03-05-2008   #8 (permalink)
rag133


 
 

Re: Windows Mail Passwords not storing


I am very good with computers, but certain issues I cannot fix. I do
not use Norton or McAfee, I use AVG. When the passwords work at 8AM,
then do not at 10AM, something else is wrong since the antivirus did not
change.

I will enjoy my restore, if it comes back I will address the issue
again. Enjoy Vista with the excuses as to why it is a piece of crap
OS.

Gary VanderMolen;714271 Wrote:
Quote:

> Are you a computer expert? Some very knowledgeable people who are
> computer professionals have come to the conclusion that Windows Mail
> is not compatible with McAfee and Norton antivirus products. How do
> you explain the fact that people who use Avast or AVG antivirus have
> never had a problem with Windows Mail?
>
> Enjoy your system restore while it lasts. The thing that cause your
> problem the first time will be back sooner or later.
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "rag133" <rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com> wrote in message
> news:rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com...
Quote:

> >
> > I did a system restore, back to March 2. Works fine now. Ive read
> a
Quote:

> > ton of boards here, why does everyone blame the Antivirus programs?
> > THAT IS NOT THE ISSUE! The issue seems to be the pure crappiness of
> > Vista.
> >
> >
> > --
> > rag133
> > Posted via http://www.vistaheads.com
> >

--
rag133
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 03-05-2008   #9 (permalink)
Bob F.


 
 

Re: Windows Mail Passwords not storing

"rag133" <rag133.35t1ce@xxxxxx-mx.forums.vistaheads.com> wrote in message
news:rag133.35t1ce@xxxxxx-mx.forums.vistaheads.com...
Quote:

>
> I am very good with computers, but certain issues I cannot fix. I do
> not use Norton or McAfee, I use AVG. When the passwords work at 8AM,
> then do not at 10AM, something else is wrong since the antivirus did not
> change.
Did you ever hear of the chocolate ice-cream story? Seems a GM customer
couldn't get his car started after buying chocolate ice-cream. He
complained months to GM about how chocolate ice-cream and his car didn't mix
but vanilla was ok. To make a long story short. A careful listening
technician realized that the chocolate ice-cream line was longer than the
vanilla line since it was so popular, and the reason why his car didn't
start had to do with elapsed time and not the type of ice-cream he bought.
In his case, a vapor lock built up when he go chocolate, but when he came
out quickly (vanilla) not enough time elapsed to allow for the lock to
develop.
So, a lot goes on between 8 and 10 AM. The time may have nothing to do with
the problem. But in this case the AV s/w removal definately fixes the
problem. We are not saying we all understand exactly why. Even the AV
vendors admit there's a problem. Perhaps it's just a config problem. But
no one has come by with a better solution yet. When one occurs, we'll be
the first to evaluate it and recommend it. There are some very smart people
here and see parterns, and offer suggestions with LOTS of scrutiny to keep
everyone honest. Positive criticism is always welcome, but outright
dismissal without a reasonable eplanation is not helpful. That doesn't mean
in every thread an entire explanation can be found. Sometimes the
responders get tired explaining things over and over again. You do have to
spend some time researching. ...of the box now.
Quote:

>
> I will enjoy my restore, if it comes back I will address the issue
> again. Enjoy Vista with the excuses as to why it is a piece of crap
> OS.
>
> Gary VanderMolen;714271 Wrote:
Quote:

>> Are you a computer expert? Some very knowledgeable people who are
>> computer professionals have come to the conclusion that Windows Mail
>> is not compatible with McAfee and Norton antivirus products. How do
>> you explain the fact that people who use Avast or AVG antivirus have
>> never had a problem with Windows Mail?
>>
>> Enjoy your system restore while it lasts. The thing that cause your
>> problem the first time will be back sooner or later.
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "rag133" <rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com> wrote in message
>> news:rag133.35rgg4@xxxxxx-mx.forums.vistaheads.com...
Quote:

>> >
>> > I did a system restore, back to March 2. Works fine now. Ive read
>> a
Quote:

>> > ton of boards here, why does everyone blame the Antivirus programs?
>> > THAT IS NOT THE ISSUE! The issue seems to be the pure crappiness of
>> > Vista.
>> >
>> >
>> > --
>> > rag133
>> > Posted via http://www.vistaheads.com
>> >
>
>
> --
> rag133
> Posted via http://www.vistaheads.com
>


--
BobF.

My System SpecsSystem Spec
Old 03-05-2008   #10 (permalink)
CWLee


 
 

Re: Windows Mail Passwords not storing


"Bob F." <bob@xxxxxx> wrote
Quote:

> Did you ever hear of the chocolate ice-cream story? ...
> To make a long story short. ... the chocolate ice-cream
> line was longer than the vanilla line since it was so
> popular, ...
I don't know of any ice cream shop that has separate lines
for different ice cream flavors. I suggest you change the
VERY GOOD explanatory approach by using the drive through
lines at McDonalds versus at Burger King.

Meant as constructive criticism only. :-)

Best regards.

My System SpecsSystem Spec
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