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Vista - Can't open Mail but it's running in the background

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Old 03-05-2008   #1 (permalink)
N. Smith


 
 

Can't open Mail but it's running in the background

Frequently I can't open Windows Mail. I discovered that it's still running
in the background under Processes but it's not showing in Applications.

The only way I can open Mail is the shut down WinMail.exe in processes.

Does anyone know if there's a fix for this or is it just one of those
glitches that Vista has? This only started happening a few months ago.

Thx

My System SpecsSystem Spec
Old 03-05-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Can't open Mail but it's running in the background

It's usually caused by running a non-compatible antivirus like
McAfee or Norton.

--
Gary VanderMolen, MS-MVP (WLMail)


"N. Smith" <N. Smith@xxxxxx> wrote in message news:43790A5C-5576-433F-8C8C-152D7722C460@xxxxxx
Quote:

> Frequently I can't open Windows Mail. I discovered that it's still running
> in the background under Processes but it's not showing in Applications.
>
> The only way I can open Mail is the shut down WinMail.exe in processes.
>
> Does anyone know if there's a fix for this or is it just one of those
> glitches that Vista has? This only started happening a few months ago.
>
> Thx

My System SpecsSystem Spec
Old 03-06-2008   #3 (permalink)
N. Smith


 
 

Re: Can't open Mail but it's running in the background

I have Trend Micro Internet Security, which I've had prior to this problem.
I checked into the latest updates and everything seems ok. It's strange that
it's only started happening a few months back.

Thanks


"Gary VanderMolen" wrote:
Quote:

> It's usually caused by running a non-compatible antivirus like
> McAfee or Norton.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "N. Smith" <N. Smith@xxxxxx> wrote in message news:43790A5C-5576-433F-8C8C-152D7722C460@xxxxxx
Quote:

> > Frequently I can't open Windows Mail. I discovered that it's still running
> > in the background under Processes but it's not showing in Applications.
> >
> > The only way I can open Mail is the shut down WinMail.exe in processes.
> >
> > Does anyone know if there's a fix for this or is it just one of those
> > glitches that Vista has? This only started happening a few months ago.
> >
> > Thx
>
>
>
My System SpecsSystem Spec
Old 03-06-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: Can't open Mail but it's running in the background

Coincidentally, quite a few people have reported here that an update by
Trend Micro several months ago caused it to become non-compatible
with Windows Mail. If you want to find out for sure, uninstall it, reboot,
then try Windows Mail again. If no improvement, you can always reinstall
Trend Micro.

--
Gary VanderMolen, MS-MVP (WLMail)


"N. Smith" <NSmith@xxxxxx> wrote in message newsC5D1D18-BA15-45DE-91DB-8FDF5FB88361@xxxxxx
Quote:

>I have Trend Micro Internet Security, which I've had prior to this problem.
> I checked into the latest updates and everything seems ok. It's strange that
> it's only started happening a few months back.
>
> Thanks
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> It's usually caused by running a non-compatible antivirus like
>> McAfee or Norton.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "N. Smith" <N. Smith@xxxxxx> wrote in message news:43790A5C-5576-433F-8C8C-152D7722C460@xxxxxx
Quote:

>> > Frequently I can't open Windows Mail. I discovered that it's still running
>> > in the background under Processes but it's not showing in Applications.
>> >
>> > The only way I can open Mail is the shut down WinMail.exe in processes.
>> >
>> > Does anyone know if there's a fix for this or is it just one of those
>> > glitches that Vista has? This only started happening a few months ago.
>> >
>> > Thx
>>
>>
>>

My System SpecsSystem Spec
Old 03-06-2008   #5 (permalink)
N. Smith


 
 

Re: Can't open Mail but it's running in the background

Thanks. I'll give it a try and let you know what happens.

"Gary VanderMolen" wrote:
Quote:

> Coincidentally, quite a few people have reported here that an update by
> Trend Micro several months ago caused it to become non-compatible
> with Windows Mail. If you want to find out for sure, uninstall it, reboot,
> then try Windows Mail again. If no improvement, you can always reinstall
> Trend Micro.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "N. Smith" <NSmith@xxxxxx> wrote in message newsC5D1D18-BA15-45DE-91DB-8FDF5FB88361@xxxxxx
Quote:

> >I have Trend Micro Internet Security, which I've had prior to this problem.
> > I checked into the latest updates and everything seems ok. It's strange that
> > it's only started happening a few months back.
> >
> > Thanks
> >
> >
> > "Gary VanderMolen" wrote:
> >
Quote:

> >> It's usually caused by running a non-compatible antivirus like
> >> McAfee or Norton.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (WLMail)
> >>
> >>
> >> "N. Smith" <N. Smith@xxxxxx> wrote in message news:43790A5C-5576-433F-8C8C-152D7722C460@xxxxxx
> >> > Frequently I can't open Windows Mail. I discovered that it's still running
> >> > in the background under Processes but it's not showing in Applications.
> >> >
> >> > The only way I can open Mail is the shut down WinMail.exe in processes.
> >> >
> >> > Does anyone know if there's a fix for this or is it just one of those
> >> > glitches that Vista has? This only started happening a few months ago.
> >> >
> >> > Thx
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 03-06-2008   #6 (permalink)
Gary VanderMolen


 
 

Re: Can't open Mail but it's running in the background

Yes, please report back, as that will enable us to give proper advice to those
with future instances of the same problem.

--
Gary VanderMolen, MS-MVP (WLMail)


"N. Smith" <NSmith@xxxxxx> wrote in message news:EB7840CE-EB5B-4953-8D02-437CFC3F1169@xxxxxx
Quote:

> Thanks. I'll give it a try and let you know what happens.
>
> "Gary VanderMolen" wrote:
>
Quote:

>> Coincidentally, quite a few people have reported here that an update by
>> Trend Micro several months ago caused it to become non-compatible
>> with Windows Mail. If you want to find out for sure, uninstall it, reboot,
>> then try Windows Mail again. If no improvement, you can always reinstall
>> Trend Micro.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "N. Smith" <NSmith@xxxxxx> wrote in message newsC5D1D18-BA15-45DE-91DB-8FDF5FB88361@xxxxxx
Quote:

>> >I have Trend Micro Internet Security, which I've had prior to this problem.
>> > I checked into the latest updates and everything seems ok. It's strange that
>> > it's only started happening a few months back.
>> >
>> > Thanks
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> It's usually caused by running a non-compatible antivirus like
>> >> McAfee or Norton.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (WLMail)
>> >>
>> >>
>> >> "N. Smith" <N. Smith@xxxxxx> wrote in message news:43790A5C-5576-433F-8C8C-152D7722C460@xxxxxx
>> >> > Frequently I can't open Windows Mail. I discovered that it's still running
>> >> > in the background under Processes but it's not showing in Applications.
>> >> >
>> >> > The only way I can open Mail is the shut down WinMail.exe in processes.
>> >> >
>> >> > Does anyone know if there's a fix for this or is it just one of those
>> >> > glitches that Vista has? This only started happening a few months ago.
>> >> >
>> >> > Thx
>> >>
>> >>
>> >>
>>
>>
>>

My System SpecsSystem Spec
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