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Vista - windows mail, can't send receive all

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Old 03-19-2008   #1 (permalink)
dbirlew


 
 

windows mail, can't send receive all

When Vista had a problem and I couldn't boot, I had to backup my mail by
copying the entire folder from the hidden AppData\Local\Microsoft folder.
Then I had to reinstall Vista, and I copied the Windows Mail folder to the
same location on the new install. Windows Mail works fine except when I click
Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it says
"Some errors occurred while processing the requested tasks. Plese review the
list of errors below for more details" ONly there are no errors listed in the
errors window, it's blank. I can Receive All, or Send All, and the program
sends and receives on startup as usual. Anyone know how to fix? thx

My System SpecsSystem Spec
Old 03-19-2008   #2 (permalink)


 
 

Re: windows mail, can't send receive all


"dbirlew" <dbirlew@xxxxxx> wrote in message
news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
Quote:

> When Vista had a problem and I couldn't boot, I had to backup my mail by
> copying the entire folder from the hidden AppData\Local\Microsoft folder.
> Then I had to reinstall Vista, and I copied the Windows Mail folder to the
> same location on the new install. Windows Mail works fine except when I
> click
> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it says
> "Some errors occurred while processing the requested tasks. Plese review
> the
> list of errors below for more details" ONly there are no errors listed in
> the
> errors window, it's blank. I can Receive All, or Send All, and the program
> sends and receives on startup as usual. Anyone know how to fix? thx
I saw a similar problem occur when I still had a trial version of a Norton
antivirus program installed, before I saw the messages here saying that's
not a good idea. What if any antivirus programs do you have?


My System SpecsSystem Spec
Old 03-19-2008   #3 (permalink)
Dan Birlew


 
 

Re: windows mail, can't send receive all

Trend Micro Antivirus 2007

<robertmiles@xxxxxx> wrote in message
news:eTysvkdiIHA.5088@xxxxxx
Quote:

>
> "dbirlew" <dbirlew@xxxxxx> wrote in message
> news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
Quote:

>> When Vista had a problem and I couldn't boot, I had to backup my mail by
>> copying the entire folder from the hidden AppData\Local\Microsoft folder.
>> Then I had to reinstall Vista, and I copied the Windows Mail folder to
>> the
>> same location on the new install. Windows Mail works fine except when I
>> click
>> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it says
>> "Some errors occurred while processing the requested tasks. Plese review
>> the
>> list of errors below for more details" ONly there are no errors listed in
>> the
>> errors window, it's blank. I can Receive All, or Send All, and the
>> program
>> sends and receives on startup as usual. Anyone know how to fix? thx
>
> I saw a similar problem occur when I still had a trial version of a Norton
> antivirus program installed, before I saw the messages here saying that's
> not a good idea. What if any antivirus programs do you have?
>
My System SpecsSystem Spec
Old 03-19-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: windows mail, can't send receive all

Recent versions of Trend Micro cause problems with Windows Mail.
As a test, uninstall it, reboot, then try Windows Mail again.
If there is improvement, replace your antivirus with one of the
more compatible free ones:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
--
Gary VanderMolen, MS-MVP (WLMail)


"Dan Birlew" <dbirlew@xxxxxx> wrote in message news:535B9696-30D2-47E6-A829-AF8E962D4C03@xxxxxx
Quote:

> Trend Micro Antivirus 2007
>
> <robertmiles@xxxxxx> wrote in message news:eTysvkdiIHA.5088@xxxxxx
Quote:

>>
>> "dbirlew" <dbirlew@xxxxxx> wrote in message news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
Quote:

>>> When Vista had a problem and I couldn't boot, I had to backup my mail by
>>> copying the entire folder from the hidden AppData\Local\Microsoft folder.
>>> Then I had to reinstall Vista, and I copied the Windows Mail folder to the
>>> same location on the new install. Windows Mail works fine except when I click
>>> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it says
>>> "Some errors occurred while processing the requested tasks. Plese review the
>>> list of errors below for more details" ONly there are no errors listed in the
>>> errors window, it's blank. I can Receive All, or Send All, and the program
>>> sends and receives on startup as usual. Anyone know how to fix? thx
>>
>> I saw a similar problem occur when I still had a trial version of a Norton
>> antivirus program installed, before I saw the messages here saying that's
>> not a good idea. What if any antivirus programs do you have?
>>
>

My System SpecsSystem Spec
Old 03-19-2008   #5 (permalink)


 
 

Re: windows mail, can't send receive all

If you're trying to connect to a Hotmail account through Windows
Mail, this doesn't work. You can download and install Windows
Live Mail, under which Hotmail accounts as well as all the
accounts Windows Mail can handle will work.

If you mean some other account instead, read on.

A recent version of the Trend antivirus program (details not available)
causes various problems in Windows Mail. So do most versions of
the Norton and McAfee antivirus programs. For these programs,
just disabling part or all of the program isn't enough; you have to
uninstall them instead. You may then need to remove your email
account, then restart Windows Mail and create the account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems. I recommend either
avast! or AVG, either one with a custom install that tells it to
leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

"Dan Birlew" <dbirlew@xxxxxx> wrote in message
news:535B9696-30D2-47E6-A829-AF8E962D4C03@xxxxxx
Quote:

> Trend Micro Antivirus 2007
>
> <robertmiles@xxxxxx> wrote in message
> news:eTysvkdiIHA.5088@xxxxxx
Quote:

>>
>> "dbirlew" <dbirlew@xxxxxx> wrote in message
>> news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
Quote:

>>> When Vista had a problem and I couldn't boot, I had to backup my mail by
>>> copying the entire folder from the hidden AppData\Local\Microsoft
>>> folder.
>>> Then I had to reinstall Vista, and I copied the Windows Mail folder to
>>> the
>>> same location on the new install. Windows Mail works fine except when I
>>> click
>>> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it
>>> says
>>> "Some errors occurred while processing the requested tasks. Plese review
>>> the
>>> list of errors below for more details" ONly there are no errors listed
>>> in the
>>> errors window, it's blank. I can Receive All, or Send All, and the
>>> program
>>> sends and receives on startup as usual. Anyone know how to fix? thx
>>
>> I saw a similar problem occur when I still had a trial version of a
>> Norton
>> antivirus program installed, before I saw the messages here saying that's
>> not a good idea. What if any antivirus programs do you have?
>>
>

My System SpecsSystem Spec
Old 03-20-2008   #6 (permalink)
Dan Birlew


 
 

Re: windows mail, can't send receive all

Thank you for your assistance. I've found that Trend Micro Antivirus 2007
was the cause of several other problems in Vista, including a 0x00000050
error that required me to wipe the drive and reinstall the entire OS. I have
removed it.

I also deleted the Windows Mail accounts, restarted the computer, and then
added the accounts again. I still find that when I click the Send/Receive
button or Ctrl-M, the same error pops up (the task window reports that
errors occurred, but no errors are listed.). I have also installed Service
Pack 1 for Vista 64 bit, and still have not resolved the problem. It must
have to do with the fact that I copied the Windows Mail folder instead of
importing things. If there are any more suggestions to fix this problem, I
would sincerely appreciate it.


<robertmiles@xxxxxx> wrote in message
news:uI7CT0eiIHA.5188@xxxxxx
Quote:

> If you're trying to connect to a Hotmail account through Windows
> Mail, this doesn't work. You can download and install Windows
> Live Mail, under which Hotmail accounts as well as all the
> accounts Windows Mail can handle will work.
>
> If you mean some other account instead, read on.
>
> A recent version of the Trend antivirus program (details not available)
> causes various problems in Windows Mail. So do most versions of
> the Norton and McAfee antivirus programs. For these programs,
> just disabling part or all of the program isn't enough; you have to
> uninstall them instead. You may then need to remove your email
> account, then restart Windows Mail and create the account again.
>
> If this cures your problem, you may want a replacement antivirus
> program that doesn't cause such problems. I recommend either
> avast! or AVG, either one with a custom install that tells it to
> leave out the part that scans email.
>
> http://www.avast.com/eng/avast_4_home.html
>
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>
> "Dan Birlew" <dbirlew@xxxxxx> wrote in message
> news:535B9696-30D2-47E6-A829-AF8E962D4C03@xxxxxx
Quote:

>> Trend Micro Antivirus 2007
>>
>> <robertmiles@xxxxxx> wrote in message
>> news:eTysvkdiIHA.5088@xxxxxx
Quote:

>>>
>>> "dbirlew" <dbirlew@xxxxxx> wrote in message
>>> news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
>>>> When Vista had a problem and I couldn't boot, I had to backup my mail
>>>> by
>>>> copying the entire folder from the hidden AppData\Local\Microsoft
>>>> folder.
>>>> Then I had to reinstall Vista, and I copied the Windows Mail folder to
>>>> the
>>>> same location on the new install. Windows Mail works fine except when I
>>>> click
>>>> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it
>>>> says
>>>> "Some errors occurred while processing the requested tasks. Plese
>>>> review the
>>>> list of errors below for more details" ONly there are no errors listed
>>>> in the
>>>> errors window, it's blank. I can Receive All, or Send All, and the
>>>> program
>>>> sends and receives on startup as usual. Anyone know how to fix? thx
>>>
>>> I saw a similar problem occur when I still had a trial version of a
>>> Norton
>>> antivirus program installed, before I saw the messages here saying
>>> that's
>>> not a good idea. What if any antivirus programs do you have?
>>>
>>
>
>
My System SpecsSystem Spec
Old 03-20-2008   #7 (permalink)
Gary VanderMolen


 
 

Re: windows mail, can't send receive all

I suggest you give Windows Live Mail a try.
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (WLMail)


"Dan Birlew" <dbirlew@xxxxxx> wrote in message news:B41F1667-4E9A-4F79-8E67-EF65D0215421@xxxxxx
Quote:

> Thank you for your assistance. I've found that Trend Micro Antivirus 2007 was the cause of several other problems in Vista,
> including a 0x00000050 error that required me to wipe the drive and reinstall the entire OS. I have removed it.
>
> I also deleted the Windows Mail accounts, restarted the computer, and then added the accounts again. I still find that when I
> click the Send/Receive button or Ctrl-M, the same error pops up (the task window reports that errors occurred, but no errors are
> listed.). I have also installed Service Pack 1 for Vista 64 bit, and still have not resolved the problem. It must have to do
> with the fact that I copied the Windows Mail folder instead of importing things. If there are any more suggestions to fix this
> problem, I would sincerely appreciate it.
>
>
> <robertmiles@xxxxxx> wrote in message news:uI7CT0eiIHA.5188@xxxxxx
Quote:

>> If you're trying to connect to a Hotmail account through Windows
>> Mail, this doesn't work. You can download and install Windows
>> Live Mail, under which Hotmail accounts as well as all the
>> accounts Windows Mail can handle will work.
>>
>> If you mean some other account instead, read on.
>>
>> A recent version of the Trend antivirus program (details not available)
>> causes various problems in Windows Mail. So do most versions of
>> the Norton and McAfee antivirus programs. For these programs,
>> just disabling part or all of the program isn't enough; you have to
>> uninstall them instead. You may then need to remove your email
>> account, then restart Windows Mail and create the account again.
>>
>> If this cures your problem, you may want a replacement antivirus
>> program that doesn't cause such problems. I recommend either
>> avast! or AVG, either one with a custom install that tells it to
>> leave out the part that scans email.
>>
>> http://www.avast.com/eng/avast_4_home.html
>>
>> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>>
>> "Dan Birlew" <dbirlew@xxxxxx> wrote in message news:535B9696-30D2-47E6-A829-AF8E962D4C03@xxxxxx
Quote:

>>> Trend Micro Antivirus 2007
>>>
>>> <robertmiles@xxxxxx> wrote in message news:eTysvkdiIHA.5088@xxxxxx
>>>>
>>>> "dbirlew" <dbirlew@xxxxxx> wrote in message news:BBA67226-5F2D-43E2-A997-B3E391FABD75@xxxxxx
>>>>> When Vista had a problem and I couldn't boot, I had to backup my mail by
>>>>> copying the entire folder from the hidden AppData\Local\Microsoft folder.
>>>>> Then I had to reinstall Vista, and I copied the Windows Mail folder to the
>>>>> same location on the new install. Windows Mail works fine except when I click
>>>>> Send/Receive or press Ctrl+M. The Task/Errors screen pops up, and it says
>>>>> "Some errors occurred while processing the requested tasks. Plese review the
>>>>> list of errors below for more details" ONly there are no errors listed in the
>>>>> errors window, it's blank. I can Receive All, or Send All, and the program
>>>>> sends and receives on startup as usual. Anyone know how to fix? thx
>>>>
>>>> I saw a similar problem occur when I still had a trial version of a Norton
>>>> antivirus program installed, before I saw the messages here saying that's
>>>> not a good idea. What if any antivirus programs do you have?
>>>>
>>>
>>
>>
>

My System SpecsSystem Spec
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