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| | #1 (permalink) |
| | can't reply, forward or send attachments Thought it was all fixed. Changed to CA antivirus. I'm now able to create and send messages, but can't reply or forward or send attachment. Do I need to download the file that fixes messages stuck in the outbox? The symptoms described on the support page are accurate, except I am able to move messages from my outbox to drafts folder and I can delete messages from my outbox. Error message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F |
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| | #2 (permalink) |
| | Re: can't reply, forward or send attachments No, the Microsoft hotfix does not apply to that error message. Delete the mail account, restart Windows Mail, then recreate that account. There may have been some residual corruption from your previous antivirus. If that does not fix it, I'd suggest upgrading to Windows Live Mail: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP (WLMail) "SStone" <SStone@xxxxxx> wrote in message news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx Quote: > Thought it was all fixed. Changed to CA antivirus. I'm now able to create and > send messages, but can't reply or forward or send attachment. > Do I need to download the file that fixes messages stuck in the outbox? The > symptoms described on the support page are accurate, except I am able to move > messages from my outbox to drafts folder and I can delete messages from my > outbox. > Error message: > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, > Error Number: 0x800CCC0F |
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| | #3 (permalink) |
| | Re: can't reply, forward or send attachments "SStone" <SStone@xxxxxx> wrote in message news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx Quote: > Thought it was all fixed. Changed to CA antivirus. I'm now able to create > and > send messages, but can't reply or forward or send attachment. > Do I need to download the file that fixes messages stuck in the outbox? > The > symptoms described on the support page are accurate, except I am able to > move > messages from my outbox to drafts folder and I can delete messages from my > outbox. > Error message: > Your server has unexpectedly terminated the connection. Possible causes > for > this include server problems, network problems, or a long period of > inactivity. Subject 'Re: Email issues?', Account: > 'pop-server.stny.rr.com', > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): > No, > Error Number: 0x800CCC0F folder that refuses to move to another folder or delete. You may want to check if you have the correct setup for a Roadrunner account: <http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3ftopic%3dE%2bmail&topic=E+mail> Does your connection to that server cross over from one internet provider's equipment to another's before it reaches the server? If so, such connections to port 25 are often blocked to cause trouble for spammers. |
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| | #4 (permalink) |
| | Re: can't reply, forward or send attachments Thanks for the link to Windows Live. I'm open to switching. Does it integrate with Internet Explorer like all previous versions of email from Microsoft? I couldn't tell from the small screen shots. My plan is to backup, then delete and recreate my account, but if Live is a bit more trouble free, I would just change over. "Gary VanderMolen" wrote: Quote: > No, the Microsoft hotfix does not apply to that error message. > Delete the mail account, restart Windows Mail, then recreate that > account. There may have been some residual corruption from your > previous antivirus. > > If that does not fix it, I'd suggest upgrading to Windows Live Mail: > http://get.live.com/wlmail/overview > > -- > Gary VanderMolen, MS-MVP (WLMail) > > > "SStone" <SStone@xxxxxx> wrote in message news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx Quote: > > Thought it was all fixed. Changed to CA antivirus. I'm now able to create and > > send messages, but can't reply or forward or send attachment. > > Do I need to download the file that fixes messages stuck in the outbox? The > > symptoms described on the support page are accurate, except I am able to move > > messages from my outbox to drafts folder and I can delete messages from my > > outbox. > > Error message: > > Your server has unexpectedly terminated the connection. Possible causes for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', > > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, > > Error Number: 0x800CCC0F > > |
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| | #5 (permalink) |
| | Re: can't reply, forward or send attachments Thanks for saving me from the hotfix. Wanted to ask here first. Just checked with RR tech support. They don't block any ports and don't switch over. I had them check my settings last night and everything is working when I use their ISP webmail, but I just prefer the MS product so I'm determined to work this out. "robertmiles@xxxxxx" wrote: Quote: > > "SStone" <SStone@xxxxxx> wrote in message > news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx Quote: > > Thought it was all fixed. Changed to CA antivirus. I'm now able to create > > and > > send messages, but can't reply or forward or send attachment. > > Do I need to download the file that fixes messages stuck in the outbox? > > The > > symptoms described on the support page are accurate, except I am able to > > move > > messages from my outbox to drafts folder and I can delete messages from my > > outbox. > > Error message: > > Your server has unexpectedly terminated the connection. Possible causes > > for > > this include server problems, network problems, or a long period of > > inactivity. Subject 'Re: Email issues?', Account: > > 'pop-server.stny.rr.com', > > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): > > No, > > Error Number: 0x800CCC0F > That hotfix is seldom needed unless you have at least one message in some > folder that refuses to move to another folder or delete. > > You may want to check if you have the correct setup for a Roadrunner > account: > > <http://help.rr.com/AA/rrwho.aspx?ReturnUrl=%2fHMSLogic%2femail_help_topic.aspx%3ftopic%3dE%2bmail&topic=E+mail> > > Does your connection to that server cross over from one internet provider's > equipment to another's before it reaches the server? If so, such > connections > to port 25 are often blocked to cause trouble for spammers. > > > |
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| | #6 (permalink) |
| | Re: can't reply, forward or send attachments Not sure what you mean by IE integration. Upgrading to WLM is painless in that it automatically imports all your WM accounts, settings, folders and emails. You may have to import contacts manually but that is easily done. Also, if it turns out you don't like it, merely uninstall, and WM is back as your default email program. WLM definitely has fewer bugs and more features than WM. -- Gary VanderMolen, MS-MVP (WLMail) "SStone" <SStone@xxxxxx> wrote in message news:32FEA1F4-2B88-42BF-9FBA-96783BF7CE4F@xxxxxx Quote: > Thanks for the link to Windows Live. I'm open to switching. Does it integrate > with Internet Explorer like all previous versions of email from Microsoft? I > couldn't tell from the small screen shots. > My plan is to backup, then delete and recreate my account, but if Live is a > bit more trouble free, I would just change over. > > "Gary VanderMolen" wrote: > Quote: >> No, the Microsoft hotfix does not apply to that error message. >> Delete the mail account, restart Windows Mail, then recreate that >> account. There may have been some residual corruption from your >> previous antivirus. >> >> If that does not fix it, I'd suggest upgrading to Windows Live Mail: >> http://get.live.com/wlmail/overview >> >> -- >> Gary VanderMolen, MS-MVP (WLMail) >> >> >> "SStone" <SStone@xxxxxx> wrote in message news:C3045415-6F51-4146-AC38-AE3281AF45B3@xxxxxx Quote: >> > Thought it was all fixed. Changed to CA antivirus. I'm now able to create and >> > send messages, but can't reply or forward or send attachment. >> > Do I need to download the file that fixes messages stuck in the outbox? The >> > symptoms described on the support page are accurate, except I am able to move >> > messages from my outbox to drafts folder and I can delete messages from my >> > outbox. >> > Error message: >> > Your server has unexpectedly terminated the connection. Possible causes for >> > this include server problems, network problems, or a long period of >> > inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', >> > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, >> > Error Number: 0x800CCC0F >> >> |
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| | #7 (permalink) |
| | RE: can't reply, forward or send attachments Answer was in Webroot Spysweeper. I found that it was "protecting" from attachments and had a real time shield on email. When I think of anitvirus, I don't automatically associate that with spysweepers, especially when it comes to email. Quote: > Error message: > Your server has unexpectedly terminated the connection. Possible causes for > this include server problems, network problems, or a long period of > inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', > Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, > Error Number: 0x800CCC0F |
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| | #8 (permalink) |
| | Re: can't reply, forward or send attachments Thanks for your feedback. You're not the first one to report a problem caused by Spysweeper. In general, any third party security program is potentially a problem maker for Windows Mail. -- Gary VanderMolen, MS-MVP (WLMail) "SStone" <SStone@xxxxxx> wrote in message news:6AC76137-B035-4F45-B333-54E51F95AB4E@xxxxxx Quote: > Answer was in Webroot Spysweeper. I found that it was "protecting" from > attachments and had a real time shield on email. > > When I think of anitvirus, I don't automatically associate that with > spysweepers, especially when it comes to email. > Quote: >> Error message: >> Your server has unexpectedly terminated the connection. Possible causes for >> this include server problems, network problems, or a long period of >> inactivity. Subject 'Re: Email issues?', Account: 'pop-server.stny.rr.com', >> Server: 'smtp-server.stny.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, >> Error Number: 0x800CCC0F |
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