My anti-virus is McAfee. I am able to receive e-mails but not sending them. I called my internet provider and they said the settings were fine and maybe something was blocking out-going e-mail. They asked me to contact McAfee, but all I got was on-line support which did a scan and said everything was fine. I still can't send e-mail. Please help. Thank you.
additional infos : I have a Google gmail account and I used it to send an e-mail to myself at my Windows Mail account. The e-mail was sent out OK. So, is that McAfee's problem or Windows Mail's problem?
More addition infos :
I opened the McAfee and disabled the Internet firewall and I got e-mail sent out ok. But that's not safe , is it? What should I do ? It's the McAfee's own firewall that I disabled, the Windows Firewall is still on.Can I leave it that way ? It was said that more than one firewall protection will conflict with each other. Your advice please.
Ican receive,but can't send
- 24 Mar 2008 #1My System Specs
Ican receive,but can't send
Last edited by davidjchuang; 24 Mar 2008 at 01:17 PM.
- 24 Mar 2008 #2
Gary VanderMolen GuestMy System SpecsRe: Ican receive,but can't send
Most likely a McAfee problem.
Do you get an error message when you try to send? If so, post
it here for us to analyze.
--
Gary VanderMolen, MS-MVP (WLMail)
"davidjchuang" <davidjchuang.36sf05@xxxxxx-mx.forums.net> wrote in message news:davidjchuang.36sf05@xxxxxx-mx.forums.net...
>
> My anti-virus is McAfee. I am able to receive e-mails but not sending
> them. I called my internet provider and they said the settings were fine
> and maybe something was blocking out-going e-mail. They asked me to
> contact McAfee, but all I got was on-line support which did a scan and
> said everything was fine. I still can't send e-mail. Please help. Thank
> you.
> additional infos : I have a Google gmail account and I used it to send
> an e-mail to myself at my Windows Mail account. The e-mail was sent out
> OK. So, is that McAfee's problem or Windows Mail's problem?
>
>
> --
> davidjchuang
- 24 Mar 2008 #3
Dave GuestMy System SpecsRe: Ican receive,but can't send
How did you send from Gmail? If the Gmail account is added to Windows Mail,
and you sent from that, that tells us something. But if you sent from the
Gmail website, that doesn't.
You should get an error message when you try to send. Please post the
entire message here.
--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview
"davidjchuang" <davidjchuang.36sf05@xxxxxx-mx.forums.net> wrote in message
news:davidjchuang.36sf05@xxxxxx-mx.forums.net...
>
> My anti-virus is McAfee. I am able to receive e-mails but not sending
> them. I called my internet provider and they said the settings were fine
> and maybe something was blocking out-going e-mail. They asked me to
> contact McAfee, but all I got was on-line support which did a scan and
> said everything was fine. I still can't send e-mail. Please help. Thank
> you.
> additional infos : I have a Google gmail account and I used it to send
> an e-mail to myself at my Windows Mail account. The e-mail was sent out
> OK. So, is that McAfee's problem or Windows Mail's problem?
>
>
> --
> davidjchuang
- 24 Mar 2008 #4My System Specs
Re: Ican receive,but can't send
Gary, I've added more infos to my original post, please read again. Anyway, here is the relevent error message ( according to my internet provider) : ----
Originally Posted by Gary VanderMolen 
" The host ' smpt.cogeco.ca' could not be found. ---- socket error : 11001, Error Number : 0x800cccod "
According to cogeco, the last number 0x800cccod means someone is blocking out-going e-mail. What's your prognosis ?
Dave, it's from my gmail website.
Thank you both.
Last edited by davidjchuang; 24 Mar 2008 at 01:42 PM.
- 24 Mar 2008 #5
Gary VanderMolen GuestMy System SpecsRe: Ican receive,but can't send
If that is an accurate quote, the server name is wrong.
It should be smtp.cogeco.ca , not smpt.cogeco.ca.
For me, it helps to think of SMTP as the abbreviation for Simple Mail
Transport Protocol, but that is probably a geek thing. ;-)
--
Gary VanderMolen, MS-MVP (WLMail)
"davidjchuang" <davidjchuang.36siha@xxxxxx-mx.forums.net> wrote in message news:davidjchuang.36siha@xxxxxx-mx.forums.net...
> Gary, I've added more infos to my original post, please read again.
> Anyway, here is the relevent error message ( according to my internet
> provider) : ----
> " The host ' smpt.cogeco.ca' could not be found. ---- socket error :
> 11001, Error Number : 0x800cccod "
> According to cogeco, the last number 0x800cccod means someone is
> blocking out-going e-mail. What's your prognosis ?
> Dave, it's from my gmail website.
> Thank you both.
>
>
> --
> davidjchuang
- 24 Mar 2008 #6
GuestMy System SpecsRe: Ican receive,but can't send
Also, you may need to take away the space at the start of the
server name.
"Gary VanderMolen" <gary@xxxxxx> wrote in message
news:uvWjRUejIHA.3780@xxxxxx
> If that is an accurate quote, the server name is wrong.
> It should be smtp.cogeco.ca , not smpt.cogeco.ca.
>
> For me, it helps to think of SMTP as the abbreviation for Simple Mail
> Transport Protocol, but that is probably a geek thing. ;-)
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "davidjchuang" <davidjchuang.36siha@xxxxxx-mx.forums.net> wrote in message
> news:davidjchuang.36siha@xxxxxx-mx.forums.net...>
>> Gary, I've added more infos to my original post, please read again.
>> Anyway, here is the relevent error message ( according to my internet
>> provider) : ----
>> " The host ' smpt.cogeco.ca' could not be found. ---- socket error :
>> 11001, Error Number : 0x800cccod "
>> According to cogeco, the last number 0x800cccod means someone is
>> blocking out-going e-mail. What's your prognosis ?
>> Dave, it's from my gmail website.
>> Thank you both.
>>
>>
>> --
>> davidjchuang
>
- 24 Mar 2008 #7
turnkey7587 GuestMy System SpecsRE: Ican receive,but can't send
"davidjchuang" wrote:
This happened to me. My provider Cox Communications said it was a microsoft
>
> My anti-virus is McAfee. I am able to receive e-mails but not sending
> them. I called my internet provider and they said the settings were fine
> and maybe something was blocking out-going e-mail. They asked me to
> contact McAfee, but all I got was on-line support which did a scan and
> said everything was fine. I still can't send e-mail. Please help. Thank
> you.
> additional infos : I have a Google gmail account and I used it to send
> an e-mail to myself at my Windows Mail account. The e-mail was sent out
> OK. So, is that McAfee's problem or Windows Mail's problem?
>
>
> --
> davidjchuang
>
problem. My wife and kids can send email but I can't, however my provider
also stated that since I cannot delete a message from the outbox because it's
possibly corrupted, that is stopping all mail from going out. Still trying
to figure out how to delete that message. Any help on that would be
appreciated.
- 24 Mar 2008 #8
Gary VanderMolen GuestMy System SpecsRe: Ican receive,but can't send
Your problem is different, but Microsoft has a fix for that problem:
http://support.microsoft.com/kb/941090
--
Gary VanderMolen, MS-MVP (WLMail)
"turnkey7587" <turnkey7587@xxxxxx> wrote in message news:6CDD8D86-E7E3-4D2E-AAD5-943462C6AB64@xxxxxx
>
> This happened to me. My provider Cox Communications said it was a microsoft
> problem. My wife and kids can send email but I can't, however my provider
> also stated that since I cannot delete a message from the outbox because it's
> possibly corrupted, that is stopping all mail from going out. Still trying
> to figure out how to delete that message. Any help on that would be
> appreciated.
- 24 Mar 2008 #9My System Specs
Re: Ican receive,but can't send
Yes, it should be 'smtp.cogeco.ca' , but that's just my own silly typo error. Now here is a twist of the original problem. I have 3 accounts. (1) real built-in admin.account. (2) my own admin/standard account. (3) a user account. I can send e-mail out from the first 2 accounts, but not from my user account. I did not put restrictions whatsoever on this account. I found that out just 10 min. ago. Any idea ? And no, no one else has been using my laptop, because I live alone. Originally Posted by Gary VanderMolen
- 25 Mar 2008 #10My System Specs
Re: Ican receive,but can't send
Gary, I owe you an apology. I did not take your observation to heart. You pointed out the name error; smtp vs smpt. I just shrugged it off. The fact is when I entered my e-mail account informations, I did mispelled the server name, and I never used this user account for e-mailing untill 3days ago.Meaning I never knew it didn't work. You got me thinking , finally. I checked my account and found the mistake.There is no mystery, just my dumb mistake. Thank you, everyone. Originally Posted by davidjchuang Yes, it should be 'smtp.cogeco.ca' , but that's just my own silly typo error. Now here is a twist of the original problem. I have 3 accounts. (1) real built-in admin.account. (2) my own admin/standard account. (3) a user account. I can send e-mail out from the first 2 accounts, but not from my user account. I did not put restrictions whatsoever on this account. I found that out just 10 min. ago. Any idea ? And no, no one else has been using my laptop, because I live alone. Originally Posted by Gary VanderMolen
Ican receive,but can't send problems?
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