Windows Vista Forums

I can't send or recieve e-mails
  1. #1


    Cheryl L. Guest

    I can't send or recieve e-mails

    I have e-mail through telus.net and I keep getting error messages for error #
    0x800ccc0e. Would someone please explain how to fix this?
    --
    Cheryl L.



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: I can't send or recieve e-mails

    Insufficient info. Right-click on the error message, copy, then
    paste the whole error message into a reply here.

    --
    Gary VanderMolen, MS-MVP (WLMail)


    "Cheryl L." <CherylL@xxxxxx> wrote in message news:52705F57-335A-4DCE-B367-AE6EDA847763@xxxxxx

    >I have e-mail through telus.net and I keep getting error messages for error #
    > 0x800ccc0e. Would someone please explain how to fix this?
    > --
    > Cheryl L.


      My System SpecsSystem Spec

  3. #3


    Jon Guest

    Re: I can't send or recieve e-mails

    same here The connection to the server has failed. Subject '', Account:
    'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
    Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

    "Gary VanderMolen" wrote:

    > Insufficient info. Right-click on the error message, copy, then
    > paste the whole error message into a reply here.
    >
    > --
    > Gary VanderMolen, MS-MVP (WLMail)
    >
    >
    > "Cheryl L." <CherylL@xxxxxx> wrote in message news:52705F57-335A-4DCE-B367-AE6EDA847763@xxxxxx

    > >I have e-mail through telus.net and I keep getting error messages for error #
    > > 0x800ccc0e. Would someone please explain how to fix this?
    > > --
    > > Cheryl L.
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Smithsonian Guest

    Re: I can't send or recieve e-mails

    There might be a different port number. Try port 26 for SMTP. Thats port I
    had to use.
    "Jon" <Jon@xxxxxx> wrote in message
    news:F9F25170-8C93-415C-A9AA-37C261431741@xxxxxx

    > same here The connection to the server has failed. Subject '', Account:
    > 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    >
    > "Gary VanderMolen" wrote:
    >

    >> Insufficient info. Right-click on the error message, copy, then
    >> paste the whole error message into a reply here.
    >>
    >> --
    >> Gary VanderMolen, MS-MVP (WLMail)
    >>
    >>
    >> "Cheryl L." <CherylL@xxxxxx> wrote in message
    >> news:52705F57-335A-4DCE-B367-AE6EDA847763@xxxxxx

    >> >I have e-mail through telus.net and I keep getting error messages for
    >> >error #
    >> > 0x800ccc0e. Would someone please explain how to fix this?
    >> > --
    >> > Cheryl L.
    >>
    >>
    >>

      My System SpecsSystem Spec

  5. #5


    Guest

    Re: I can't send or recieve e-mails

    The use of port 26 for SMTP is rare among the email servers I've seen
    instructions for. It does allow to get around the usual port 25 blockage
    for connections that cross over from one internet provider's equipment
    to another's, but only if your email server listens for outgoing mail on
    that port.

    For the Cox instructions, see here:

    <http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

    "Smithsonian" <smithsonian@xxxxxx> wrote in message
    news:7B18C3F0-2D98-454F-9615-421A668698DC@xxxxxx

    > There might be a different port number. Try port 26 for SMTP. Thats port I
    > had to use.
    > "Jon" <Jon@xxxxxx> wrote in message
    > news:F9F25170-8C93-415C-A9AA-37C261431741@xxxxxx

    >> same here The connection to the server has failed. Subject '', Account:
    >> 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port:
    >> 25,
    >> Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
    >>
    >> "Gary VanderMolen" wrote:
    >>

    >>> Insufficient info. Right-click on the error message, copy, then
    >>> paste the whole error message into a reply here.
    >>>
    >>> --
    >>> Gary VanderMolen, MS-MVP (WLMail)
    >>>
    >>>
    >>> "Cheryl L." <CherylL@xxxxxx> wrote in message
    >>> news:52705F57-335A-4DCE-B367-AE6EDA847763@xxxxxx
    >>> >I have e-mail through telus.net and I keep getting error messages for
    >>> >error #
    >>> > 0x800ccc0e. Would someone please explain how to fix this?
    >>> > --
    >>> > Cheryl L.
    >>>
    >>>
    >>>
    >


      My System SpecsSystem Spec

  6. #6


    Gary VanderMolen Guest

    Re: I can't send or recieve e-mails

    Two questions:
    1) When you got that error, were you on a laptop away from home?
    2) Which antivirus are you running?

    P.S. Do not start changing port numbers to ones different than what
    your ISP recommends.
    --
    Gary VanderMolen, MS-MVP (WLMail)


    "Jon" <Jon@xxxxxx> wrote in message news:F9F25170-8C93-415C-A9AA-37C261431741@xxxxxx

    > same here The connection to the server has failed. Subject '', Account:
    > 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP, Port: 25,
    > Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E


      My System SpecsSystem Spec

  7. #7


    Her for her for her to her Guest

    RE: I can't send or recieve e-mails

    Unplug phone connection for 30seconds and replug.If this doesnt work youll
    have to contact your phone company to manuakky fix problem.

    "Cheryl L." wrote:

    > I have e-mail through telus.net and I keep getting error messages for error #
    > 0x800ccc0e. Would someone please explain how to fix this?
    > --
    > Cheryl L.

      My System SpecsSystem Spec

  8. #8


    Cheryl L. Guest

    RE: I can't send or recieve e-mails


    --
    Cheryl L.


    "Cheryl L." wrote:

    > I have e-mail through telus.net and I keep getting error messages for error #
    > 0x800ccc0e. Would someone please explain how to fix this?
    > --
    > Cheryl L. I got this figured out. I had the secure connections boxes checked. All I needed was pop. telus.net(my provider) and smtpout.telus.net and uncheck the boxes. Everything is working O.K. now . Thanks for your responses. I hope this helps others

      My System SpecsSystem Spec

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