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| | #1 (permalink) |
| | Inbox working, Outbox broken This morning I have been receiving email in my inbox, but my outbox appears to be broken. Outgoing mail piles up and whenever I try to send it I get an error message. I can manually delete messages out of the outbox, so it is not the problems with "stuck" outgoing messages (although I did experience that problem a few months ago). Any suggestions for how to get my outbox working again??? |
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| | #2 (permalink) |
| | RE: Inbox working, Outbox broken Here is the error message I receive when trying to manually send mail that is piling up in the outbox (should have probably included this in my original post -- sorry!) The connection to the server has failed. Subject 'Re: Sock Hop Help', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E |
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| | #3 (permalink) |
| | Re: Inbox working, Outbox broken "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:5F8A7C8B-18DA-4191-9548-E4012E063085@xxxxxx Quote: > This morning I have been receiving email in my inbox, but my outbox > appears > to be broken. Outgoing mail piles up and whenever I try to send it I get > an > error message. I can manually delete messages out of the outbox, so it is > not the problems with "stuck" outgoing messages (although I did experience > that problem a few months ago). Any suggestions for how to get my outbox > working again??? message. |
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| | #4 (permalink) |
| | Re: Inbox working, Outbox broken "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx Quote: > Here is the error message I receive when trying to manually send mail that > is > piling up in the outbox (should have probably included this in my original > post -- sorry!) > > The connection to the server has failed. Subject 'Re: Sock Hop Help', > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > Comcast seems to be trying to make all their users switch from port 25 to port 587 for outgoing mail, without being good at telling users they are doing this. Make sure you follow the part of these instructions that is other than just changing the port number. <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1> |
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| | #5 (permalink) |
| | Re: Inbox working, Outbox broken Go to Tools, Accounts, select the Comcast account, Properties, Servers, enable the "My server requires authentication" option. Then go to the Advanced tab and change the outgoing port from 25 to 587. Try sending. If you get a new error message, post it here. -- Gary VanderMolen, MS-MVP (WLMail) "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx Quote: > Here is the error message I receive when trying to manually send mail that is > piling up in the outbox (should have probably included this in my original > post -- sorry!) > > The connection to the server has failed. Subject 'Re: Sock Hop Help', > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > > |
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| | #6 (permalink) |
| | Re: Inbox working, Outbox broken "robertmiles@xxxxxx" wrote: Thank you Robert Miles! I followed your instructions and finally got rid of those pesky error messages and left over emails...why not make error messages that can be understood by mortals? Thanks again for your help;-> Quote: > > "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message > news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx Quote: > > Here is the error message I receive when trying to manually send mail that > > is > > piling up in the outbox (should have probably included this in my original > > post -- sorry!) > > > > The connection to the server has failed. Subject 'Re: Sock Hop Help', > > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, > > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > > > Comcast seems to be trying to make all their users switch from port 25 > to port 587 for outgoing mail, without being good at telling users they > are doing this. Make sure you follow the part of these instructions that > is other than just changing the port number. > > <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1> > > > |
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| | #7 (permalink) |
| | Re: Inbox working, Outbox broken Dear Gary VanderMolen, You are a WIZARD! Can you tell me why changing the outgoing port # from 25 to 587 was necessary? I had previously tried enabling the "my server requires authentication" option and it made no difference. However, the outgoing port # change was like magic. I like to believe in magic -- but I also like to know why magic works! Thank you for your assistance. Enjoy the rest of your day. ![]() |
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| | #8 (permalink) |
| | Re: Inbox working, Outbox broken You're welcome. Many email providers put their better people to writing instructions to put on their web site, instead of answering the phone. Comcast may have a shortage of those better people, if they decided to do this also. "gaily" <gaily@xxxxxx> wrote in message news:7C71D7A4-AAE6-43A1-857F-BE276939D0DC@xxxxxx Quote: > > "robertmiles@xxxxxx" wrote: > Thank you Robert Miles! I followed your instructions and finally got rid > of > those pesky error messages and left over emails...why not make error > messages > that can be understood by mortals? Thanks again for your help;-> > > Quote: >> >> "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message >> news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx Quote: >> > Here is the error message I receive when trying to manually send mail >> > that >> > is >> > piling up in the outbox (should have probably included this in my >> > original >> > post -- sorry!) >> > >> > The connection to the server has failed. Subject 'Re: Sock Hop Help', >> > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: >> > SMTP, >> > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: >> > 0x800CCC0E >> > >> Comcast seems to be trying to make all their users switch from port 25 >> to port 587 for outgoing mail, without being good at telling users they >> are doing this. Make sure you follow the part of these instructions that >> is other than just changing the port number. >> >> <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1> >> >> >> |
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| | #9 (permalink) |
| | Re: Inbox working, Outbox broken Mail servers are a highly technical operation. I don't see how we can make the inner workings obvious to the average user. If you could, us experts would be unemployed. :-( -- Gary VanderMolen, MS-MVP (WLMail) "gaily" <gaily@xxxxxx> wrote in message news:7C71D7A4-AAE6-43A1-857F-BE276939D0DC@xxxxxx Quote: > > "robertmiles@xxxxxx" wrote: > Thank you Robert Miles! I followed your instructions and finally got rid of > those pesky error messages and left over emails...why not make error messages > that can be understood by mortals? Thanks again for your help;-> > > Quote: >> >> "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message >> news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx Quote: >> > Here is the error message I receive when trying to manually send mail that >> > is >> > piling up in the outbox (should have probably included this in my original >> > post -- sorry!) >> > >> > The connection to the server has failed. Subject 'Re: Sock Hop Help', >> > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, >> > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E >> > >> Comcast seems to be trying to make all their users switch from port 25 >> to port 587 for outgoing mail, without being good at telling users they >> are doing this. Make sure you follow the part of these instructions that >> is other than just changing the port number. >> >> <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1> >> >> >> |
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| | #10 (permalink) |
| | Re: Inbox working, Outbox broken Comcast has always offered port 587 as an alternate to port 25, but I hear that they are starting to make it mandatory. Mail providers are starting to shift away from port 25 use. Port 25 SMTP is becoming more and more an anachronism. For the reason why, see http://www.postcastserver.com/help/P..._Blocking.aspx -- Gary VanderMolen, MS-MVP (WLMail) "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:52DD4FF8-196C-460D-98B7-25230D81D055@xxxxxx Quote: > Dear Gary VanderMolen, > > You are a WIZARD! Can you tell me why changing the outgoing port # from 25 > to 587 was necessary? I had previously tried enabling the "my server > requires authentication" option and it made no difference. However, the > outgoing port # change was like magic. I like to believe in magic -- but I > also like to know why magic works! > > Thank you for your assistance. Enjoy the rest of your day. ![]() |
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