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Vista - Inbox working, Outbox broken

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Old 04-02-2008   #1 (permalink)
NicoleinPDX


 
 

Inbox working, Outbox broken

This morning I have been receiving email in my inbox, but my outbox appears
to be broken. Outgoing mail piles up and whenever I try to send it I get an
error message. I can manually delete messages out of the outbox, so it is
not the problems with "stuck" outgoing messages (although I did experience
that problem a few months ago). Any suggestions for how to get my outbox
working again???

My System SpecsSystem Spec
Old 04-02-2008   #2 (permalink)
NicoleinPDX


 
 

RE: Inbox working, Outbox broken

Here is the error message I receive when trying to manually send mail that is
piling up in the outbox (should have probably included this in my original
post -- sorry!)

The connection to the server has failed. Subject 'Re: Sock Hop Help',
Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


My System SpecsSystem Spec
Old 04-02-2008   #3 (permalink)


 
 

Re: Inbox working, Outbox broken


"NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message
news:5F8A7C8B-18DA-4191-9548-E4012E063085@xxxxxx
Quote:

> This morning I have been receiving email in my inbox, but my outbox
> appears
> to be broken. Outgoing mail piles up and whenever I try to send it I get
> an
> error message. I can manually delete messages out of the outbox, so it is
> not the problems with "stuck" outgoing messages (although I did experience
> that problem a few months ago). Any suggestions for how to get my outbox
> working again???
Click on the error message and copy the full error message to your next
message.


My System SpecsSystem Spec
Old 04-02-2008   #4 (permalink)


 
 

Re: Inbox working, Outbox broken


"NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message
news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx
Quote:

> Here is the error message I receive when trying to manually send mail that
> is
> piling up in the outbox (should have probably included this in my original
> post -- sorry!)
>
> The connection to the server has failed. Subject 'Re: Sock Hop Help',
> Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
A number of Comcast users have been having similar problems lately.
Comcast seems to be trying to make all their users switch from port 25
to port 587 for outgoing mail, without being good at telling users they
are doing this. Make sure you follow the part of these instructions that
is other than just changing the port number.

<http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>


My System SpecsSystem Spec
Old 04-02-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: Inbox working, Outbox broken

Go to Tools, Accounts, select the Comcast account, Properties, Servers,
enable the "My server requires authentication" option.
Then go to the Advanced tab and change the outgoing port from 25
to 587. Try sending. If you get a new error message, post it here.

--
Gary VanderMolen, MS-MVP (WLMail)


"NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx
Quote:

> Here is the error message I receive when trying to manually send mail that is
> piling up in the outbox (should have probably included this in my original
> post -- sorry!)
>
> The connection to the server has failed. Subject 'Re: Sock Hop Help',
> Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
> Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
>

My System SpecsSystem Spec
Old 04-02-2008   #6 (permalink)
gaily


 
 

Re: Inbox working, Outbox broken


"robertmiles@xxxxxx" wrote:
Thank you Robert Miles! I followed your instructions and finally got rid of
those pesky error messages and left over emails...why not make error messages
that can be understood by mortals? Thanks again for your help;->

Quote:

>
> "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message
> news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx
Quote:

> > Here is the error message I receive when trying to manually send mail that
> > is
> > piling up in the outbox (should have probably included this in my original
> > post -- sorry!)
> >
> > The connection to the server has failed. Subject 'Re: Sock Hop Help',
> > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
> > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >
> A number of Comcast users have been having similar problems lately.
> Comcast seems to be trying to make all their users switch from port 25
> to port 587 for outgoing mail, without being good at telling users they
> are doing this. Make sure you follow the part of these instructions that
> is other than just changing the port number.
>
> <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>
>
>
>
My System SpecsSystem Spec
Old 04-02-2008   #7 (permalink)
NicoleinPDX


 
 

Re: Inbox working, Outbox broken

Dear Gary VanderMolen,

You are a WIZARD! Can you tell me why changing the outgoing port # from 25
to 587 was necessary? I had previously tried enabling the "my server
requires authentication" option and it made no difference. However, the
outgoing port # change was like magic. I like to believe in magic -- but I
also like to know why magic works!

Thank you for your assistance. Enjoy the rest of your day.
My System SpecsSystem Spec
Old 04-02-2008   #8 (permalink)


 
 

Re: Inbox working, Outbox broken

You're welcome. Many email providers put their better people to writing
instructions to put on their web site, instead of answering the phone.
Comcast may have a shortage of those better people, if they decided to
do this also.

"gaily" <gaily@xxxxxx> wrote in message
news:7C71D7A4-AAE6-43A1-857F-BE276939D0DC@xxxxxx
Quote:

>
> "robertmiles@xxxxxx" wrote:
> Thank you Robert Miles! I followed your instructions and finally got rid
> of
> those pesky error messages and left over emails...why not make error
> messages
> that can be understood by mortals? Thanks again for your help;->
>
>
Quote:

>>
>> "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message
>> news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx
Quote:

>> > Here is the error message I receive when trying to manually send mail
>> > that
>> > is
>> > piling up in the outbox (should have probably included this in my
>> > original
>> > post -- sorry!)
>> >
>> > The connection to the server has failed. Subject 'Re: Sock Hop Help',
>> > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol:
>> > SMTP,
>> > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
>> > 0x800CCC0E
>> >
>> A number of Comcast users have been having similar problems lately.
>> Comcast seems to be trying to make all their users switch from port 25
>> to port 587 for outgoing mail, without being good at telling users they
>> are doing this. Make sure you follow the part of these instructions that
>> is other than just changing the port number.
>>
>> <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>
>>
>>
>>

My System SpecsSystem Spec
Old 04-02-2008   #9 (permalink)
Gary VanderMolen


 
 

Re: Inbox working, Outbox broken

Mail servers are a highly technical operation. I don't see how
we can make the inner workings obvious to the average user.
If you could, us experts would be unemployed. :-(

--
Gary VanderMolen, MS-MVP (WLMail)


"gaily" <gaily@xxxxxx> wrote in message news:7C71D7A4-AAE6-43A1-857F-BE276939D0DC@xxxxxx
Quote:

>
> "robertmiles@xxxxxx" wrote:
> Thank you Robert Miles! I followed your instructions and finally got rid of
> those pesky error messages and left over emails...why not make error messages
> that can be understood by mortals? Thanks again for your help;->
>
>
Quote:

>>
>> "NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message
>> news:64EDD95E-1A7A-497D-9389-71147BBE6459@xxxxxx
Quote:

>> > Here is the error message I receive when trying to manually send mail that
>> > is
>> > piling up in the outbox (should have probably included this in my original
>> > post -- sorry!)
>> >
>> > The connection to the server has failed. Subject 'Re: Sock Hop Help',
>> > Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP,
>> > Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> >
>> A number of Comcast users have been having similar problems lately.
>> Comcast seems to be trying to make all their users switch from port 25
>> to port 587 for outgoing mail, without being good at telling users they
>> are doing this. Make sure you follow the part of these instructions that
>> is other than just changing the port number.
>>
>> <http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook18914&cookieattempt=1>
>>
>>
>>

My System SpecsSystem Spec
Old 04-02-2008   #10 (permalink)
Gary VanderMolen


 
 

Re: Inbox working, Outbox broken

Comcast has always offered port 587 as an alternate to port 25,
but I hear that they are starting to make it mandatory.

Mail providers are starting to shift away from port 25 use.
Port 25 SMTP is becoming more and more an anachronism.
For the reason why, see
http://www.postcastserver.com/help/P..._Blocking.aspx

--
Gary VanderMolen, MS-MVP (WLMail)


"NicoleinPDX" <NicoleinPDX@xxxxxx> wrote in message news:52DD4FF8-196C-460D-98B7-25230D81D055@xxxxxx
Quote:

> Dear Gary VanderMolen,
>
> You are a WIZARD! Can you tell me why changing the outgoing port # from 25
> to 587 was necessary? I had previously tried enabling the "my server
> requires authentication" option and it made no difference. However, the
> outgoing port # change was like magic. I like to believe in magic -- but I
> also like to know why magic works!
>
> Thank you for your assistance. Enjoy the rest of your day.

My System SpecsSystem Spec
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