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RB

Vista - windows mail won't send

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04-10-2008   #1
bg


 
 

windows mail won't send

my windows mail stopped sending messages a few days ago. still recieves.
tried to delete and add account again but still won't work. same account
works on my laptop. both have vista.
any ideas?

My System SpecsSystem Spec
04-10-2008   #2
Gary VanderMolen


 
 

Re: windows mail won't send

You don't give us much to go on.
Any error message when you try to send? If so, copy it and post it
here.
What happens to the message? Does it stay in the Outbox, or does
it go to Sent Items?
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (WLMail)


"bg" <bg@xxxxxx> wrote in message news:11D86F7C-EC4A-48BA-95BF-585E89554EDB@xxxxxx
Quote:

> my windows mail stopped sending messages a few days ago. still recieves.
> tried to delete and add account again but still won't work. same account
> works on my laptop. both have vista.
> any ideas?

My System SpecsSystem Spec
04-10-2008   #3
bg


 
 

Re: windows mail won't send

sorry.
no error message. just stays in outbox.

anti virus is charter highspeed security suite

"Gary VanderMolen" wrote:
Quote:

> You don't give us much to go on.
> Any error message when you try to send? If so, copy it and post it
> here.
> What happens to the message? Does it stay in the Outbox, or does
> it go to Sent Items?
> Which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "bg" <bg@xxxxxx> wrote in message news:11D86F7C-EC4A-48BA-95BF-585E89554EDB@xxxxxx
Quote:

> > my windows mail stopped sending messages a few days ago. still recieves.
> > tried to delete and add account again but still won't work. same account
> > works on my laptop. both have vista.
> > any ideas?
>
>
>
My System SpecsSystem Spec
04-10-2008   #4
bg


 
 

Re: windows mail won't send

also have a message in the outbox i cannot delete. says unknown error has
occured and says to come here to the communities for help. go figure.

"bg" wrote:
Quote:

> sorry.
> no error message. just stays in outbox.
>
> anti virus is charter highspeed security suite
>
> "Gary VanderMolen" wrote:
>
Quote:

> > You don't give us much to go on.
> > Any error message when you try to send? If so, copy it and post it
> > here.
> > What happens to the message? Does it stay in the Outbox, or does
> > it go to Sent Items?
> > Which antivirus are you running?
> >
> > --
> > Gary VanderMolen, MS-MVP (WLMail)
> >
> >
> > "bg" <bg@xxxxxx> wrote in message news:11D86F7C-EC4A-48BA-95BF-585E89554EDB@xxxxxx
Quote:

> > > my windows mail stopped sending messages a few days ago. still recieves.
> > > tried to delete and add account again but still won't work. same account
> > > works on my laptop. both have vista.
> > > any ideas?
> >
> >
> >
My System SpecsSystem Spec
04-10-2008   #5


 
 

Re: windows mail won't send

That problem is usually caused by interference from an antivirus program,
so you you may need to find out from Charter if their antivirus suite
includes any antivirus programs from Norton, McAfee, or Trend,
which are the ones that most frequently cause such problems.

For a temporary fix, download and install this hotfix, with Windows Mail
not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.

"bg" <bg@xxxxxx> wrote in message
news:22493221-B1E9-4222-BDD9-4A06F30A2AA8@xxxxxx
Quote:

> also have a message in the outbox i cannot delete. says unknown error has
> occured and says to come here to the communities for help. go figure.
>
> "bg" wrote:
>
Quote:

>> sorry.
>> no error message. just stays in outbox.
>>
>> anti virus is charter highspeed security suite
>>
>> "Gary VanderMolen" wrote:
>>
Quote:

>> > You don't give us much to go on.
>> > Any error message when you try to send? If so, copy it and post it
>> > here.
>> > What happens to the message? Does it stay in the Outbox, or does
>> > it go to Sent Items?
>> > Which antivirus are you running?
>> >
>> > --
>> > Gary VanderMolen, MS-MVP (WLMail)
>> >
>> >
>> > "bg" <bg@xxxxxx> wrote in message
>> > news:11D86F7C-EC4A-48BA-95BF-585E89554EDB@xxxxxx
>> > > my windows mail stopped sending messages a few days ago. still
>> > > recieves.
>> > > tried to delete and add account again but still won't work. same
>> > > account
>> > > works on my laptop. both have vista.
>> > > any ideas?
>> >
>> >
>> >

My System SpecsSystem Spec
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RB


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