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Vista - Cannot delete message in my OUTBOX ...using Windows Mail

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Old 04-11-2008   #1 (permalink)
TLB


 
 

Cannot delete message in my OUTBOX ...using Windows Mail

I have Windows Vista Home Premium on my computer. There is a message in my
Outbox that I cannot delete. Error message says an" unknown error has
occurred." I am not sure what update I need to delete this message in my
OUTBOX????
Please help!!!

My System SpecsSystem Spec
Old 04-11-2008   #2 (permalink)
mac


 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail


"TLB" <TLB@xxxxxx> wrote in message
news:F9726128-2BBE-48C2-ABFC-206349FE6F7F@xxxxxx
Quote:

>I have Windows Vista Home Premium on my computer. There is a message in my
> Outbox that I cannot delete. Error message says an" unknown error has
> occurred." I am not sure what update I need to delete this message in my
> OUTBOX????
> Please help!!!A fix as been released by M$ to resolve the problem of
> undeletable mails:
"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

**It works for all folders.**

--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.

My System SpecsSystem Spec
Old 04-11-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail

Quote  Quote: Originally Posted by TLB View Post
I have Windows Vista Home Premium on my computer. There is a message in my
Outbox that I cannot delete. Error message says an" unknown error has
occurred." I am not sure what update I need to delete this message in my
OUTBOX????
Please help!!!
Hi TLB,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn
My System SpecsSystem Spec
Old 04-11-2008   #4 (permalink)
Beer


 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail



"mac" wrote:
Quote:

>
> "TLB" <TLB@xxxxxx> wrote in message
> news:F9726128-2BBE-48C2-ABFC-206349FE6F7F@xxxxxx
Quote:

> >I have Windows Vista Home Premium on my computer. There is a message in my
> > Outbox that I cannot delete. Error message says an" unknown error has
> > occurred." I am not sure what update I need to delete this message in my
> > OUTBOX????
> > Please help!!!A fix as been released by M$ to resolve the problem of
> > undeletable mails:
>
> "Messages may be stuck in the Outbox when you use Windows Mail on a computer
> that is running Windows Vista"
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> **It works for all folders.**
>
> --
> Regards Steve.
> MS-MVP : Mail.
> [DTS] UK.
>
My System SpecsSystem Spec
Old 04-22-2008   #5 (permalink)
JacquieT


 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail

I too have messages stuck in my outbox. I tried the solution provided, when
I was trying to download it, got the following Windows Update Standalone
Installer error: "The update does not apply to your system". I have 32-Bit
version.

"Beer" wrote:
Quote:

>
>
> "mac" wrote:
>
Quote:

> >
> > "TLB" <TLB@xxxxxx> wrote in message
> > news:F9726128-2BBE-48C2-ABFC-206349FE6F7F@xxxxxx
Quote:

> > >I have Windows Vista Home Premium on my computer. There is a message in my
> > > Outbox that I cannot delete. Error message says an" unknown error has
> > > occurred." I am not sure what update I need to delete this message in my
> > > OUTBOX????
> > > Please help!!!A fix as been released by M$ to resolve the problem of
> > > undeletable mails:
> >
> > "Messages may be stuck in the Outbox when you use Windows Mail on a computer
> > that is running Windows Vista"
> >
> > http://support.microsoft.com/default.aspx/kb/941090
> >
> > **It works for all folders.**
> >
> > --
> > Regards Steve.
> > MS-MVP : Mail.
> > [DTS] UK.
> >
My System SpecsSystem Spec
Old 04-22-2008   #6 (permalink)
Beer


 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail



"Beer" wrote:
Quote:

>
>
> "mac" wrote:
>
Quote:

> >
> > "TLB" <TLB@xxxxxx> wrote in message
> > news:F9726128-2BBE-48C2-ABFC-206349FE6F7F@xxxxxx
Quote:

> > >I have Windows Vista Home Premium on my computer. There is a message in my
> > > Outbox that I cannot delete. Error message says an" unknown error has
> > > occurred." I am not sure what update I need to delete this message in my
> > > OUTBOX????
> > > Please help!!!A fix as been released by M$ to resolve the problem of
> > > undeletable mails:
> >
> > "Messages may be stuck in the Outbox when you use Windows Mail on a computer
> > that is running Windows Vista"
> >
> > http://support.microsoft.com/default.aspx/kb/941090
> >
> > **It works for all folders.**
> >
> > --
> > Regards Steve.
> > MS-MVP : Mail.
> > [DTS] UK.
Thanks a bunch. That updatw worked for me.
Beer
Quote:
Quote:

> >
My System SpecsSystem Spec
Old 04-22-2008   #7 (permalink)
Gary VanderMolen


 
 

Re: Cannot delete message in my OUTBOX ...using Windows Mail

Do you have Vista's SP1 installed? If so, that would explain the error
message you got. SP1 already includes the KB941090 hotfix.
If you really can't move or delete the 'stuck' emails in your outbox,
then try the three database utilities in WMUtil:
http://www.oehelp.com/wmutil/

If no improvement, then upgrade to WLM:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (WLMail)


"JacquieT" <JacquieT@xxxxxx> wrote in message news:5DD169F0-A367-416E-BA78-4CA1AAE486F0@xxxxxx
Quote:

>I too have messages stuck in my outbox. I tried the solution provided, when
> I was trying to download it, got the following Windows Update Standalone
> Installer error: "The update does not apply to your system". I have 32-Bit
> version.
>
> "Beer" wrote:
>
Quote:

>>
>>
>> "mac" wrote:
>>
Quote:

>> >
>> > "TLB" <TLB@xxxxxx> wrote in message
>> > news:F9726128-2BBE-48C2-ABFC-206349FE6F7F@xxxxxx
>> > >I have Windows Vista Home Premium on my computer. There is a message in my
>> > > Outbox that I cannot delete. Error message says an" unknown error has
>> > > occurred." I am not sure what update I need to delete this message in my
>> > > OUTBOX????
>> > > Please help!!!A fix as been released by M$ to resolve the problem of
>> > > undeletable mails:
>> >
>> > "Messages may be stuck in the Outbox when you use Windows Mail on a computer
>> > that is running Windows Vista"
>> >
>> > http://support.microsoft.com/default.aspx/kb/941090
>> >
>> > **It works for all folders.**
>> >
>> > --
>> > Regards Steve.
>> > MS-MVP : Mail.
>> > [DTS] UK.
>> >

My System SpecsSystem Spec
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