"Ernesto Paulo da Silva Nunes"
<ErnestoPaulodaSilvaNunes@xxxxxx> wrote in message
> "gcecco" wrote:
>> I didn't find any mean for erasing an e-mail blocked on the exit box.
>> This results on total blocked exit-deliveries for any other e-mail
>> Thanks in advance for your kind help. My job is seriously getting into
>> troubles because of this.
>> kind regards
>> Posted via http://www.vistaheads.com
Your message isn't very clear. However, it looks like you need to
download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix, and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.