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Vista - Empty folders showing unopened items

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Old 04-24-2008   #1 (permalink)
teddyoggin


 
 

Empty folders showing unopened items

I´m a newcomer to Vista and to make things more difficult for myself, I am
using the Portuguese version yet I am not overly familiar with this
language. I have Vista Home Premium.

After I have read my email and deleted from my folders, the folder view
still shows a number of unread items. If I close and re-open Windows Mail
the figures disappear.

I have looked through some recent posts and see mention of ghost messages in
Deleted Items, but in my case this shows up in all mail folders. I also saw
that it was asked a few times whether an anti-virus program is running, so
if this is relevant I am running AVG Internet Security 7.5.

Jan


My System SpecsSystem Spec
Old 04-24-2008   #2 (permalink)


 
 

Re: Empty folders showing unopened items


"teddyoggin" <jan@xxxxxx> wrote in message
news:O%235eEJjpIHA.4816@xxxxxx
Quote:

> I´m a newcomer to Vista and to make things more difficult for myself, I am
> using the Portuguese version yet I am not overly familiar with this
> language. I have Vista Home Premium.
>
> After I have read my email and deleted from my folders, the folder view
> still shows a number of unread items. If I close and re-open Windows Mail
> the figures disappear.
>
> I have looked through some recent posts and see mention of ghost messages
> in Deleted Items, but in my case this shows up in all mail folders. I
> also saw that it was asked a few times whether an anti-virus program is
> running, so if this is relevant I am running AVG Internet Security 7.5.
>
> Jan
Did you use the standard install for AVG? If so, it sometimes helps to
uninstall
it, then do a custom install where you tell it to leave out the part that
scans email.

http://free.grisoft.com/ww.download?prd=afe

Also, I don't believe you have the latest version of AVG.


My System SpecsSystem Spec
Old 04-28-2008   #3 (permalink)
teddyoggin


 
 

Re: Empty folders showing unopened items

>Snipped

"robertmiles@xxxxxx" wrote:
Quote:

> it, then do a custom install where you tell it to leave out the part that
> scans email.
>
> http://free.grisoft.com/ww.download?prd=afe
>
> Also, I don't believe you have the latest version of AVG.
>
I have downloaded v8.0 now but am waiting for a response from Grisoft on the
same issue before I install it without email scanning.
My System SpecsSystem Spec
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