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Vista - Why can't delete messages from the "Deleted Items" Folder

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Old 04-26-2008   #1 (permalink)
TimDetiveaux


 
 

Why can't delete messages from the "Deleted Items" Folder

For some reason I can no longer delete any messages from the "Deleted Items"
folder. I've tried to delete one message at a time and also tried to "Empty
Deleted Items" from the the menu without any sucess. This just started
yesterday, was working fine for the last 8 months.

My System SpecsSystem Spec
Old 04-26-2008   #2 (permalink)


Windows 7 RC
 
 

Re: Why can't delete messages from the "Deleted Items" Folder

Quote  Quote: Originally Posted by TimDetiveaux View Post
For some reason I can no longer delete any messages from the "Deleted Items"
folder. I've tried to delete one message at a time and also tried to "Empty
Deleted Items" from the the menu without any sucess. This just started
yesterday, was working fine for the last 8 months.
Hello.

This tutorial has a lot of information about Windows Mail. Here's the link: Windows Mail problems

I hope this helps.
My System SpecsSystem Spec
Old 04-26-2008   #3 (permalink)


 
 

Re: Why can't delete messages from the "Deleted Items" Folder


"TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
news:13330AA1-E5AB-4ACC-8C36-BE3FD266C19D@xxxxxx
Quote:

> For some reason I can no longer delete any messages from the "Deleted
> Items"
> folder. I've tried to delete one message at a time and also tried to
> "Empty
> Deleted Items" from the the menu without any sucess. This just started
> yesterday, was working fine for the last 8 months.
Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
Vista SP1 update also includes this hotfix, but takes longer to install.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and assorted other
problems in Windows Mail, although seldom immediately, so if you
have such a program, remember where to find the hotfix, and hope it
will install again if you need it again. A recent version of the Trend
antivirus program also causes assorted problems in Windows Mail.


My System SpecsSystem Spec
Old 04-26-2008   #4 (permalink)
TimDetiveaux


 
 

Re: Why can't delete messages from the "Deleted Items" Folder

Thanks! Problem resolved with this hotfix.

"robertmiles@xxxxxx" wrote:
Quote:

>
> "TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
> news:13330AA1-E5AB-4ACC-8C36-BE3FD266C19D@xxxxxx
Quote:

> > For some reason I can no longer delete any messages from the "Deleted
> > Items"
> > folder. I've tried to delete one message at a time and also tried to
> > "Empty
> > Deleted Items" from the the menu without any sucess. This just started
> > yesterday, was working fine for the last 8 months.
>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version of
> Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
> Vista SP1 update also includes this hotfix, but takes longer to install.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause stuck messages and assorted other
> problems in Windows Mail, although seldom immediately, so if you
> have such a program, remember where to find the hotfix, and hope it
> will install again if you need it again. A recent version of the Trend
> antivirus program also causes assorted problems in Windows Mail.
>
>
>
My System SpecsSystem Spec
Old 04-26-2008   #5 (permalink)


 
 

Re: Why can't delete messages from the "Deleted Items" Folder

You're welcome.

"TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
news:2551AC3C-9A25-484A-894C-978761AB42A5@xxxxxx
Quote:

> Thanks! Problem resolved with this hotfix.
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>>
>> "TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
>> news:13330AA1-E5AB-4ACC-8C36-BE3FD266C19D@xxxxxx
Quote:

>> > For some reason I can no longer delete any messages from the "Deleted
>> > Items"
>> > folder. I've tried to delete one message at a time and also tried to
>> > "Empty
>> > Deleted Items" from the the menu without any sucess. This just started
>> > yesterday, was working fine for the last 8 months.
>>
>> Download and install this hotfix, with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also works in
>> other folders. If you don't know whether you have a 32-bit version of
>> Vista or a 64-bit version, try the hotfix for the 32-bit version first.
>> The
>> Vista SP1 update also includes this hotfix, but takes longer to install.
>> Certain common antivirus programs, such as most of those from
>> Norton or McAfee, tend to cause stuck messages and assorted other
>> problems in Windows Mail, although seldom immediately, so if you
>> have such a program, remember where to find the hotfix, and hope it
>> will install again if you need it again. A recent version of the Trend
>> antivirus program also causes assorted problems in Windows Mail.
>>
>>
>>

My System SpecsSystem Spec
Old 07-17-2008   #6 (permalink)
Davey A


 
 

Re: Why can't delete messages from the "Deleted Items" Folder



"robertmiles@xxxxxx" wrote:
Quote:

>
> "TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
> news:13330AA1-E5AB-4ACC-8C36-BE3FD266C19D@xxxxxx
Quote:

> > For some reason I can no longer delete any messages from the "Deleted
> > Items"
> > folder. I've tried to delete one message at a time and also tried to
> > "Empty
> > Deleted Items" from the the menu without any sucess. This just started
> > yesterday, was working fine for the last 8 months.
>
> Download and install this hotfix, with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also works in
> other folders. If you don't know whether you have a 32-bit version of
> Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
> Vista SP1 update also includes this hotfix, but takes longer to install.
> Certain common antivirus programs, such as most of those from
> Norton or McAfee, tend to cause stuck messages and assorted other
> problems in Windows Mail, although seldom immediately, so if you
> have such a program, remember where to find the hotfix, and hope it
> will install again if you need it again. A recent version of the Trend
> antivirus program also causes assorted problems in Windows Mail.
>
>
>
My System SpecsSystem Spec
Old 07-17-2008   #7 (permalink)
Davey A


 
 

Re: Why can't delete messages from the "Deleted Items" Folder

I tried installing the hotfix 32 & 64 bit, but I got a message saying it's
not for my system???

"robertmiles@xxxxxx" wrote:
Quote:

> You're welcome.
>
> "TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
> news:2551AC3C-9A25-484A-894C-978761AB42A5@xxxxxx
Quote:

> > Thanks! Problem resolved with this hotfix.
> >
> > "robertmiles@xxxxxx" wrote:
> >
Quote:

> >>
> >> "TimDetiveaux" <TimDetiveaux@xxxxxx> wrote in message
> >> news:13330AA1-E5AB-4ACC-8C36-BE3FD266C19D@xxxxxx
> >> > For some reason I can no longer delete any messages from the "Deleted
> >> > Items"
> >> > folder. I've tried to delete one message at a time and also tried to
> >> > "Empty
> >> > Deleted Items" from the the menu without any sucess. This just started
> >> > yesterday, was working fine for the last 8 months.
> >>
> >> Download and install this hotfix, with Windows Mail not running:
> >>
> >> http://support.microsoft.com/default.aspx/kb/941090
> >>
> >> Although it's labelled as for mail stuck in the Outbox, it also works in
> >> other folders. If you don't know whether you have a 32-bit version of
> >> Vista or a 64-bit version, try the hotfix for the 32-bit version first.
> >> The
> >> Vista SP1 update also includes this hotfix, but takes longer to install.
> >> Certain common antivirus programs, such as most of those from
> >> Norton or McAfee, tend to cause stuck messages and assorted other
> >> problems in Windows Mail, although seldom immediately, so if you
> >> have such a program, remember where to find the hotfix, and hope it
> >> will install again if you need it again. A recent version of the Trend
> >> antivirus program also causes assorted problems in Windows Mail.
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 07-17-2008   #8 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Why can't delete messages from the "Deleted Items" Folder

Hello Davey,

The Note under Step 3 in the SECOND section of this tutorial should be able to help you out with this.

Windows Mail problems

Hope this helps,
Shawn

Quote  Quote: Originally Posted by Davey A View Post
I tried installing the hotfix 32 & 64 bit, but I got a message saying it's
not for my system???
My System SpecsSystem Spec
Old 07-17-2008   #9 (permalink)
Gary VanderMolen


 
 

Re: Why can't delete messages from the "Deleted Items" Folder

Then your problem must be different.
Please describe exactly what is wrong.

--
Gary VanderMolen, MS-MVP (Mail)


"Davey A" <DaveyA@xxxxxx> wrote in message news:C6D19CA2-7673-44B9-B2AE-DF5B2194C308@xxxxxx
Quote:

>I tried installing the hotfix 32 & 64 bit, but I got a message saying it's
> not for my system???
My System SpecsSystem Spec
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