Windows Vista Forums

Server disconnected unexpectedly /Server heeft verbinding onverwachts verbroken
  1. #1


    Nina A. W. Hoogeveen Guest

    Server disconnected unexpectedly /Server heeft verbinding onverwachts verbroken

    Since thursday april 17 th, I have problems with Windows Mail.
    With Explorer as well.

    It worked fine for two months.

    I didn.t change a thing.

    When I start windows mail: in the right corner at the bottom of the screen
    appears a message:
    Receiving mail ... / ontvangen van post

    It starts checking if there's new mail, but nothing happens.
    After a while I get this message:

    Server disconnected unexpectedly / Server heeft verbinding onverwachts
    verbroken

    Account: pop.hetnet.nl
    Server: pop.hetnet.nl
    Protocol: POP3
    Poort /port: 110
    Beveiligd / secure (SSL): nee / no
    Foutnr / error number: 0x800CCC0F

    To solve the problem I changed many options in Windows as well as Norton.
    Checked network connections
    Deleted and added e-mail account etc. etc.
    Nothing helps.

    I use:
    Vista Home Premium
    Norton Internet security 2008
    Asus PC with AMD Athlon 64 X2 dual core processor 4200 +

    Please help!

    Thanks in advance,

    Nina









      My System SpecsSystem Spec

  2. #2


    Guest

    Re: Server disconnected unexpectedly /Server heeft verbinding onverwachts verbroken


    "Nina A. W. Hoogeveen" <naw.hoogeveen@xxxxxx> wrote in message
    news:uyfohc%23pIHA.1236@xxxxxx

    > Since thursday april 17 th, I have problems with Windows Mail.
    > With Explorer as well.
    >
    > It worked fine for two months.
    >
    > I didn.t change a thing.
    >
    > When I start windows mail: in the right corner at the bottom of the screen
    > appears a message:
    > Receiving mail ... / ontvangen van post
    >
    > It starts checking if there's new mail, but nothing happens.
    > After a while I get this message:
    >
    > Server disconnected unexpectedly / Server heeft verbinding onverwachts
    > verbroken
    >
    > Account: pop.hetnet.nl
    > Server: pop.hetnet.nl
    > Protocol: POP3
    > Poort /port: 110
    > Beveiligd / secure (SSL): nee / no
    > Foutnr / error number: 0x800CCC0F
    >
    > To solve the problem I changed many options in Windows as well as Norton.
    > Checked network connections
    > Deleted and added e-mail account etc. etc.
    > Nothing helps.
    >
    > I use:
    > Vista Home Premium
    > Norton Internet security 2008
    > Asus PC with AMD Athlon 64 X2 dual core processor 4200 +
    >
    > Please help!
    >
    > Thanks in advance,
    >
    > Nina
    >
    Are you sure that error message is from Windows Mail? It looks more
    likely to be from a different program, Windows Live Mail. If so, you
    are likely get better answers in another newsgroup:

    microsoft.public.windows.live.mail.desktop

    If it's from Windows Mail, most of the versions of the Norton antivirus
    program are known to cause assorted problems in Windows Mail,
    although seldom immediately. In this case, changing the settings of
    the Norton program or even disabling it entirely seldom helps. You
    usually have to uninstall it instead. You often then have to run this
    cleanup program to take care of what the uninstall left behind:

    <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

    You may even need to remove your email account under Windows
    Mail, then restart Windows Mail and add the account again.

    If this cures your problem, you may want a replacement antivirus
    program that doesn't cause such problems. Most versions of the
    McAfee antivirus program and a recent version of the Trend
    antivirus program are bad choices; they cause problems inWindows
    Mail also. I recommend either avast! or AVG, either one with a
    custom install where you tell it to leave out the part that scans email.

    http://www.avast.com/eng/avast_4_home.html

    http://free.grisoft.com/ww.download?prd=afe



      My System SpecsSystem Spec

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