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Vista - An unknown error has occurred

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Old 04-28-2008   #1 (permalink)
poohkiebear40


 
 

An unknown error has occurred

can someone plz help me out here. i get a unknown error message when trying
to delete the deleted mail folder. to dump them all out.

My System SpecsSystem Spec
Old 04-29-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: An unknown error has occurred

To fix the inability to move or delete some messages, see this Microsoft fix:
http://support.microsoft.com/default.aspx/kb/941090

Although it only mentions 'outbox', it works for all mail folders.


--
Gary VanderMolen, MS-MVP (WLMail)


"poohkiebear40" <poohkiebear40@xxxxxx> wrote in message
news:25D25F6E-5381-46C3-BF0C-B9A27E558386@xxxxxx
Quote:

> can someone plz help me out here. i get a unknown error message when trying
> to delete the deleted mail folder. to dump them all out.

My System SpecsSystem Spec
Old 04-29-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: An unknown error has occurred

Quote  Quote: Originally Posted by poohkiebear40 View Post
can someone plz help me out here. i get a unknown error message when trying
to delete the deleted mail folder. to dump them all out.
Hi Poohkiebear,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn
My System SpecsSystem Spec
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