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Vista Tutorial - win mail sends mail only after restart (+other crazy stuff)

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Old 04-30-2008   #1 (permalink)
alvagram
Guest


 
 

win mail sends mail only after restart (+other crazy stuff)

Hi,
Just bought a new Toshiba A210 laptop running Vista. After composing a
message in windows mail, when I press the Send button nothing hapens (note:
the "send messages immediately" option IS checked). It gets stucked in the
Outbox and is only sent if I close and restart WM. Also : the unread messages
count (e.g (2)) in the folders list on the left is usually wrong, indicating
read messages as unread and v.v. Also : at some point the folders list on the
left totally disapeared !
I already tried the following :
-reinstalled Windows Vista from the recovery disk
-uninstalled Norton
-uninstalled some SMS program (I don't remember its name)
-installed Service Pack 1
-did a Windows Update

It is still not working and I'm getting crazy...

Any suggestions ?

Thanks
Basil

My System SpecsSystem Spec
Old 04-30-2008   #2 (permalink)
alvagram
Guest


 
 

RE: win mail sends mail only after restart (+other crazy stuff)



"alvagram" wrote:
Quote:

> Hi,
> Just bought a new Toshiba A210 laptop running Vista. After composing a
> message in windows mail, when I press the Send button nothing hapens (note:
> the "send messages immediately" option IS checked). It gets stucked in the
> Outbox and is only sent if I close and restart WM. Also : the unread messages
> count (e.g (2)) in the folders list on the left is usually wrong, indicating
> read messages as unread and v.v. Also : at some point the folders list on the
> left totally disapeared !
> I already tried the following :
> -reinstalled Windows Vista from the recovery disk
> -uninstalled Norton
> -uninstalled some SMS program (I don't remember its name)
> -installed Service Pack 1
> -did a Windows Update
>
> It is still not working and I'm getting crazy...
>
> Any suggestions ?
>
> Thanks
> Basil
P.S. : The Send/Receive button also does not work !
My System SpecsSystem Spec
Old 04-30-2008   #3 (permalink)
John Richards
Guest


 
 

Re: win mail sends mail only after restart (+other crazy stuff)

Try the Norton removal tool:
http://service1.symantec.com/Support...05033108162039

--
Gary VanderMolen, MS-MVP (WLMail)


"alvagram" <alvagram@xxxxxx> wrote in message news:8F0B2BF3-BFF0-45C7-A5F8-9A2946889B64@xxxxxx
Quote:

>
>
> "alvagram" wrote:
>
Quote:

>> Hi,
>> Just bought a new Toshiba A210 laptop running Vista. After composing a
>> message in windows mail, when I press the Send button nothing hapens (note:
>> the "send messages immediately" option IS checked). It gets stucked in the
>> Outbox and is only sent if I close and restart WM. Also : the unread messages
>> count (e.g (2)) in the folders list on the left is usually wrong, indicating
>> read messages as unread and v.v. Also : at some point the folders list on the
>> left totally disapeared !
>> I already tried the following :
>> -reinstalled Windows Vista from the recovery disk
>> -uninstalled Norton
>> -uninstalled some SMS program (I don't remember its name)
>> -installed Service Pack 1
>> -did a Windows Update
>>
>> It is still not working and I'm getting crazy...
>>
>> Any suggestions ?
>>
>> Thanks
>> Basil
>
> P.S. : The Send/Receive button also does not work !

My System SpecsSystem Spec
Old 04-30-2008   #4 (permalink)
Guest


 
 

Re: win mail sends mail only after restart (+other crazy stuff)


"alvagram" <alvagram@xxxxxx> wrote in message
news:C2C3C226-2235-4D6E-AB73-5BBA034F9C69@xxxxxx
Quote:

> Hi,
> Just bought a new Toshiba A210 laptop running Vista. After composing a
> message in windows mail, when I press the Send button nothing hapens
> (note:
> the "send messages immediately" option IS checked). It gets stucked in the
> Outbox and is only sent if I close and restart WM. Also : the unread
> messages
> count (e.g (2)) in the folders list on the left is usually wrong,
> indicating
> read messages as unread and v.v. Also : at some point the folders list on
> the
> left totally disapeared !
> I already tried the following :
> -reinstalled Windows Vista from the recovery disk
> -uninstalled Norton
Did you run this cleanup program to take care of what the
uninstall left behind?

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

Also, you may need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.
Quote:

> -uninstalled some SMS program (I don't remember its name)
There's a program with SMS in its name for which that's a good
idea. I don't remember its name either.

Also, you may want to check if you have the Google Toolbar
program installed, and if you do, uninstall it too.
Quote:

> -installed Service Pack 1
> -did a Windows Update
>
> It is still not working and I'm getting crazy...
>
> Any suggestions ?
>
> Thanks
> Basil
There are some email servers which object to the order in which
Windows Mail does a combined send and receive. If you're
using one of them, you may have to do the send and receive
separately by clicking on the triangle to the right of Send/Receive,
then either Receive All or Send All, and waiting a few seconds
after this finishes before you do the other.


My System SpecsSystem Spec
Old 04-30-2008   #5 (permalink)
alvagram
Guest


 
 

Re: win mail sends mail only after restart (+other crazy stuff)



"robertmiles@xxxxxx" wrote:
Quote:

>
> "alvagram" <alvagram@xxxxxx> wrote in message
> news:C2C3C226-2235-4D6E-AB73-5BBA034F9C69@xxxxxx
Quote:

> > Hi,
> > Just bought a new Toshiba A210 laptop running Vista. After composing a
> > message in windows mail, when I press the Send button nothing hapens
> > (note:
> > the "send messages immediately" option IS checked). It gets stucked in the
> > Outbox and is only sent if I close and restart WM. Also : the unread
> > messages
> > count (e.g (2)) in the folders list on the left is usually wrong,
> > indicating
> > read messages as unread and v.v. Also : at some point the folders list on
> > the
> > left totally disapeared !
> > I already tried the following :
> > -reinstalled Windows Vista from the recovery disk
> > -uninstalled Norton
>
> Did you run this cleanup program to take care of what the
> uninstall left behind?
>
> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>
> Also, you may need to remove your email account under Windows
> Mail, then restart Windows Mail and add the account again.
>
Quote:

> > -uninstalled some SMS program (I don't remember its name)
>
> There's a program with SMS in its name for which that's a good
> idea. I don't remember its name either.
>
> Also, you may want to check if you have the Google Toolbar
> program installed, and if you do, uninstall it too.
>
Quote:

> > -installed Service Pack 1
> > -did a Windows Update
> >
> > It is still not working and I'm getting crazy...
> >
> > Any suggestions ?
> >
> > Thanks
> > Basil
>
> There are some email servers which object to the order in which
> Windows Mail does a combined send and receive. If you're
> using one of them, you may have to do the send and receive
> separately by clicking on the triangle to the right of Send/Receive,
> then either Receive All or Send All, and waiting a few seconds
> after this finishes before you do the other.
>
>
>
Thanks guys, I will try the Norton removal tool next (before I throw the
laptop out of the window).
No, there is no Google Toolbar installed.
I had also tried separate send and receive, separately also for each of two
different e-mail accounts from totally different mail servers... Nada !
My System SpecsSystem Spec
Old 04-30-2008   #6 (permalink)
Guest


 
 

Re: win mail sends mail only after restart (+other crazy stuff)


"alvagram" <alvagram@xxxxxx> wrote in message
news:74D0A539-ED3F-428A-A233-A3A17C44F0C9@xxxxxx
Quote:

>
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>>
>> "alvagram" <alvagram@xxxxxx> wrote in message
>> news:C2C3C226-2235-4D6E-AB73-5BBA034F9C69@xxxxxx
Quote:

>> > Hi,
>> > Just bought a new Toshiba A210 laptop running Vista. After composing a
>> > message in windows mail, when I press the Send button nothing hapens
>> > (note:
>> > the "send messages immediately" option IS checked). It gets stucked in
>> > the
>> > Outbox and is only sent if I close and restart WM. Also : the unread
>> > messages
>> > count (e.g (2)) in the folders list on the left is usually wrong,
>> > indicating
>> > read messages as unread and v.v. Also : at some point the folders list
>> > on
>> > the
>> > left totally disapeared !
>> > I already tried the following :
>> > -reinstalled Windows Vista from the recovery disk
>> > -uninstalled Norton
>>
>> Did you run this cleanup program to take care of what the
>> uninstall left behind?
>>
>> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>>
>> Also, you may need to remove your email account under Windows
>> Mail, then restart Windows Mail and add the account again.
>>
Quote:

>> > -uninstalled some SMS program (I don't remember its name)
>>
>> There's a program with SMS in its name for which that's a good
>> idea. I don't remember its name either.
>>
>> Also, you may want to check if you have the Google Toolbar
>> program installed, and if you do, uninstall it too.
>>
Quote:

>> > -installed Service Pack 1
>> > -did a Windows Update
>> >
>> > It is still not working and I'm getting crazy...
>> >
>> > Any suggestions ?
>> >
>> > Thanks
>> > Basil
>>
>> There are some email servers which object to the order in which
>> Windows Mail does a combined send and receive. If you're
>> using one of them, you may have to do the send and receive
>> separately by clicking on the triangle to the right of Send/Receive,
>> then either Receive All or Send All, and waiting a few seconds
>> after this finishes before you do the other.
>>
>>
>>
>
> Thanks guys, I will try the Norton removal tool next (before I throw the
> laptop out of the window).
> No, there is no Google Toolbar installed.
> I had also tried separate send and receive, separately also for each of
> two
> different e-mail accounts from totally different mail servers... Nada !
You're welcome.


My System SpecsSystem Spec
Old 05-01-2008   #7 (permalink)
Steve Cochran
Guest


 
 

Re: win mail sends mail only after restart (+other crazy stuff)

After the Norton tool, remove your mail accounts, close and reopen WinMail
and add them back again, as Norton sets up a proxy that is not going to work
after you uninstall it.

steve

"alvagram" <alvagram@xxxxxx> wrote in message
news:74D0A539-ED3F-428A-A233-A3A17C44F0C9@xxxxxx
Quote:

>
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>>
>> "alvagram" <alvagram@xxxxxx> wrote in message
>> news:C2C3C226-2235-4D6E-AB73-5BBA034F9C69@xxxxxx
Quote:

>> > Hi,
>> > Just bought a new Toshiba A210 laptop running Vista. After composing a
>> > message in windows mail, when I press the Send button nothing hapens
>> > (note:
>> > the "send messages immediately" option IS checked). It gets stucked in
>> > the
>> > Outbox and is only sent if I close and restart WM. Also : the unread
>> > messages
>> > count (e.g (2)) in the folders list on the left is usually wrong,
>> > indicating
>> > read messages as unread and v.v. Also : at some point the folders list
>> > on
>> > the
>> > left totally disapeared !
>> > I already tried the following :
>> > -reinstalled Windows Vista from the recovery disk
>> > -uninstalled Norton
>>
>> Did you run this cleanup program to take care of what the
>> uninstall left behind?
>>
>> <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>
>>
>> Also, you may need to remove your email account under Windows
>> Mail, then restart Windows Mail and add the account again.
>>
Quote:

>> > -uninstalled some SMS program (I don't remember its name)
>>
>> There's a program with SMS in its name for which that's a good
>> idea. I don't remember its name either.
>>
>> Also, you may want to check if you have the Google Toolbar
>> program installed, and if you do, uninstall it too.
>>
Quote:

>> > -installed Service Pack 1
>> > -did a Windows Update
>> >
>> > It is still not working and I'm getting crazy...
>> >
>> > Any suggestions ?
>> >
>> > Thanks
>> > Basil
>>
>> There are some email servers which object to the order in which
>> Windows Mail does a combined send and receive. If you're
>> using one of them, you may have to do the send and receive
>> separately by clicking on the triangle to the right of Send/Receive,
>> then either Receive All or Send All, and waiting a few seconds
>> after this finishes before you do the other.
>>
>>
>>
>
> Thanks guys, I will try the Norton removal tool next (before I throw the
> laptop out of the window).
> No, there is no Google Toolbar installed.
> I had also tried separate send and receive, separately also for each of
> two
> different e-mail accounts from totally different mail servers... Nada !
My System SpecsSystem Spec
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