Vista - deleting message in vista

I have a message on my outlook that I can just not get rid of, I have tried
everything I can think of; I am not a wizz kid on here so can someone please
help me to delete it. The message was originally from my granddaughter but
the message coming up says 'message cannot be displayed' an error occured.
HELP someone please!!

"Lesley" <Lesley@xxxxxx> wrote in message
news:9023A2AA-248F-4449-8E86-44FB9E4252DF@xxxxxxCheck which program is giving you this message. If it's Outlook, you're
likely
to get a better answer in newsgroup:

microsoft.public.outlook.general

If it's the Windows Mail program, download and install this hotfix, with
Windows
Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

The Vista SP1 update also contains this hotfix, but takes longer to
install.

http://support.microsoft.com/kb/936330

Hi Lesley,

If you mean the default Windows Mail in Vista, then this will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn

"Lesley" <Lesley@xxxxxx> a écrit dans le message de
news:9023A2AA-248F-4449-8E86-44FB9E4252DF@xxxxxx

Hi RIAD ALI,

If you mean the default Windows Mail in Vista, then this will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn