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Vista - Logon to Home

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Old 05-03-2008   #1 (permalink)
dlg


 
 

Logon to Home

My Windows Mail keeps saying please verify that both the user & password are
correct for your mail server. I have not touched anything in my mail server
and I don't know how to fix this. Can someone help. Until I get this
resolved, I cannot receive any emails.

Please help! I never had this happen to me before so I don't know what to
do. If I don't get an answer, I will have to call Comcast.net.

Hopefully one of you can help me.

Thank you

My System SpecsSystem Spec
Old 05-03-2008   #2 (permalink)


 
 

Re: Logon to Home


"dlg" <dlg@xxxxxx> wrote in message
newsC41037F-BB72-4216-B2FB-B8C06BB7CF5B@xxxxxx
Quote:

> My Windows Mail keeps saying please verify that both the user & password
> are
> correct for your mail server. I have not touched anything in my mail
> server
> and I don't know how to fix this. Can someone help. Until I get this
> resolved, I cannot receive any emails.
>
> Please help! I never had this happen to me before so I don't know what to
> do. If I don't get an answer, I will have to call Comcast.net.
>
> Hopefully one of you can help me.
>
> Thank you
Comcast has been starting to require email users to switch to a different
port,
but has been rather poor at telling their users about this.

<http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email>


My System SpecsSystem Spec
Old 05-03-2008   #3 (permalink)
Gary VanderMolen


 
 

Re: Logon to Home

That symptom is typical of a corrupted password store.
The corruption is caused over time by your antivirus program.

1. First, delete that corrupted mail account, restart Windows Mail,
then recreate that account. If no improvement:

2. Uninstall your antivirus, reboot, then repeat step 1.
If that fixes the problem, we can recommend a free antivirus that
is more compatible with Windows Mail.

--
Gary VanderMolen, MS-MVP (WLMail)


"dlg" <dlg@xxxxxx> wrote in message newsC41037F-BB72-4216-B2FB-B8C06BB7CF5B@xxxxxx
Quote:

> My Windows Mail keeps saying please verify that both the user & password are
> correct for your mail server. I have not touched anything in my mail server
> and I don't know how to fix this. Can someone help. Until I get this
> resolved, I cannot receive any emails.
>
> Please help! I never had this happen to me before so I don't know what to
> do. If I don't get an answer, I will have to call Comcast.net.
>
> Hopefully one of you can help me.
>
> Thank you

My System SpecsSystem Spec
Old 05-04-2008   #4 (permalink)
fwh


 
 

Re: Logon to Home

Check if your send and receive setting is correct.
you may handle it in this way:
in the accounts setting in tools > accounts, then see your mail properties,
check if the severs and advanced setting is OK.
"dlg" <dlg@xxxxxx> wrote in message
newsC41037F-BB72-4216-B2FB-B8C06BB7CF5B@xxxxxx
Quote:

> My Windows Mail keeps saying please verify that both the user & password
> are
> correct for your mail server. I have not touched anything in my mail
> server
> and I don't know how to fix this. Can someone help. Until I get this
> resolved, I cannot receive any emails.
>
> Please help! I never had this happen to me before so I don't know what to
> do. If I don't get an answer, I will have to call Comcast.net.
>
> Hopefully one of you can help me.
>
> Thank you
My System SpecsSystem Spec
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