Vista - can't delete deleted items

I can't delete my deleted items. It says an unknown error has occured. How do
I fix this??
Thank you for your response!

"anw" <anw@xxxxxx> wrote in message
news:577F01A9-3A7D-4844-B01E-1A289ECAC140@xxxxxxIn Windows Mail, unknown errors and undeletable messages are usually due to
interference from an antivirus program. What if any antivirus programs do
you
have?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for stuck messages in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version of
Vista or a 64-bit version, try the hotfix for the 32-bit version first. The
Vista SP1 update also includes this hotfix, but takes longer to install.

Hi ANW,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn