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Old 05-07-2008   #1 (permalink)
Sheila


 
 

deleted mail

It won't let me delete all my deleted mail. What can i do, it just started
acting this way a couple days ago.

My System SpecsSystem Spec
Old 05-07-2008   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: deleted mail

Quote  Quote: Originally Posted by Sheila View Post
It won't let me delete all my deleted mail. What can i do, it just started
acting this way a couple days ago.
Hi Sheila,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn
My System SpecsSystem Spec
Old 05-07-2008   #3 (permalink)
Sheila


 
 

Re: deleted mail

Thank you for your help. It's not letting me download this.

"Brink" wrote:
Quote:

>
> Sheila;705829 Wrote:
Quote:

> > It won't let me delete all my deleted mail. What can i do, it just
> > started
> > acting this way a couple days ago.
>
> Hi Sheila,
>
> This will help show you how to fix the stuck undeletable email message
> problem in Windows Mail for all folders.
>
> Installing the KB941090 update will just fix the problem for now. You
> must stop the cause to prevent it from happening again. Read the section
> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
> programs to help prevent this from happening again, then install the
> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
> able to delete the stuck message from the problem folder.
>
>
> 'Windows Mail problems'
> (Windows Mail problems)
>
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>
My System SpecsSystem Spec
Old 05-08-2008   #4 (permalink)


 
 

Re: deleted mail

It opened for me. You may be having problems with the parentheses, so
try:

Windows Mail problems

If it still won't open, try this as a temporary fix until you can open that
site:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If both the 32-bit version and the 64-bit version
refuse to install, you can also try the Vista SP1 update, which
contains this hotfix and much more, if you haven't installed it already.
Expect this update to take hours longer to install, though.

http://support.microsoft.com/kb/936330

"Sheila" <Sheila@xxxxxx> wrote in message
news:294911A5-8CA7-444C-8384-6CD46571556F@xxxxxx
Quote:

> Thank you for your help. It's not letting me download this.
>
> "Brink" wrote:
>
Quote:

>>
>> Sheila;705829 Wrote:
Quote:

>> > It won't let me delete all my deleted mail. What can i do, it just
>> > started
>> > acting this way a couple days ago.
>>
>> Hi Sheila,
>>
>> This will help show you how to fix the stuck undeletable email message
>> problem in Windows Mail for all folders.
>>
>> Installing the KB941090 update will just fix the problem for now. You
>> must stop the cause to prevent it from happening again. Read the section
>> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
>> programs to help prevent this from happening again, then install the
>> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
>> able to delete the stuck message from the problem folder.
>>
>>
>> 'Windows Mail problems'
>> (Windows Mail problems)
>>
>>
>> Shawn
>>
>>
>> --
>> Brink
>>
>> *There are no dumb questions, just the people that do not ask
>> them.*
>> '*VISTA FORUMS*' (http://www.vistax64.com)
>> *Please post feedback to help others.*
>>

My System SpecsSystem Spec
Old 05-08-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: deleted mail

Not sure what that means. How does it let you know that it won't
let you? Is there an error message when you try?

--
Gary VanderMolen, MS-MVP


"Sheila" <Sheila@xxxxxx> wrote in message
news:294911A5-8CA7-444C-8384-6CD46571556F@xxxxxx
Quote:

> Thank you for your help. It's not letting me download this.
>
> "Brink" wrote:
>
Quote:

>>
>> Sheila;705829 Wrote:
Quote:

>> > It won't let me delete all my deleted mail. What can i do, it just
>> > started
>> > acting this way a couple days ago.
>>
>> Hi Sheila,
>>
>> This will help show you how to fix the stuck undeletable email message
>> problem in Windows Mail for all folders.
>>
>> Installing the KB941090 update will just fix the problem for now. You
>> must stop the cause to prevent it from happening again. Read the section
>> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
>> programs to help prevent this from happening again, then install the
>> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
>> able to delete the stuck message from the problem folder.
>>
>>
>> 'Windows Mail problems'
>> (Windows Mail problems)
>>
>>
>> Shawn
>>
>>
>> --
>> Brink
>>
>> *There are no dumb questions, just the people that do not ask
>> them.*
>> '*VISTA FORUMS*' (http://www.vistax64.com)
>> *Please post feedback to help others.*
>>
My System SpecsSystem Spec
Old 05-08-2008   #6 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: deleted mail

Quote  Quote: Originally Posted by Sheila View Post
Thank you for your help. It's not letting me download this.

"Brink" wrote:
Quote:
>
> Sheila;705829 Wrote:
>
> Hi Sheila,
>
> This will help show you how to fix the stuck undeletable email message
> problem in Windows Mail for all folders.
>
> Installing the KB941090 update will just fix the problem for now. You
> must stop the cause to prevent it from happening again. Read the section
> titled "FIRST" in this tutorial about antivirus and anti-spyware/adware
> programs to help prevent this from happening again, then install the
> KB941090 Microsoft Update in the section titled "SECOND" to fix and be
> able to delete the stuck message from the problem folder.
>
>
> 'Windows Mail problems'
> (Windows Mail problems)
>
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' (http://www.vistax64.com)
> *Please post feedback to help others.*
>
Sheila,

What is it not letting you download?

If you mean the KB941090, then try downloading it from here:

Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista

Shawn
My System SpecsSystem Spec
Old 05-08-2008   #7 (permalink)
Sheila


 
 

RE: deleted mail

Ok i was able to download, then it said my computer didn't need it.
So i still can't delete my mail.

"Sheila" wrote:
Quote:

> It won't let me delete all my deleted mail. What can i do, it just started
> acting this way a couple days ago.
My System SpecsSystem Spec
Old 05-08-2008   #8 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: deleted mail

Quote  Quote: Originally Posted by Sheila View Post
Ok i was able to download, then it said my computer didn't need it.
So i still can't delete my mail.

"Sheila" wrote:
Quote:
> It won't let me delete all my deleted mail. What can i do, it just started
> acting this way a couple days ago.
Sheila,

Did you download the correct 32 bit or 64 bit version for your version of Vista?

If yes, then try the manual methods here to see if they will work for you.

Windows Mail problems

(Expanded. Remove the space after http: )
http: //www.vistax64.com/tutorials/62560-windows-mail-problems.html

Hope this helps,
Shawn
My System SpecsSystem Spec
Old 05-09-2008   #9 (permalink)
Steve Cochran


 
 

Re: deleted mail

Go to Windows Update and get Vista Service Pack 1 and that will fix it.

or go here:
http://windowshelp.microsoft.com/Win...svistasp1.mspx

steve

"Sheila" <Sheila@xxxxxx> wrote in message
news:CAADCB2C-290D-4632-A641-A9F7268F257F@xxxxxx
Quote:

> Ok i was able to download, then it said my computer didn't need it.
> So i still can't delete my mail.
>
> "Sheila" wrote:
>
Quote:

>> It won't let me delete all my deleted mail. What can i do, it just
>> started
>> acting this way a couple days ago.
My System SpecsSystem Spec
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