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12-04-2008
| #21 (permalink) |
| | RE: Error Number: 0x800CCC92 Looopers you're a genius, been looking on and off most of the day for a solution to this problem and your suggestion is the only one that's actually worked. Still doesn't explain why this has only just started happening after about a year of using WM but at least I can access my e-mail now without having to uninstall AV, deleting/re-creating accounts etc. Cheers mate "Looopers" wrote: Quote: > I have just had this very same problem. Try putting in your full email > address instead of a user name. It worked fine for me!! > > "chaldo" wrote: > Quote: > > Please help me - I have been getting this error message: Account: > > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server > > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No, > > Server Error: 0x800CCC90, Error Number: 0x800CCC92 > > and I am unable to receive email. I can send it but not receive. Can > > anyone help me? |
My System Specs |
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12-04-2008
| #22 (permalink) |
| | Re: Error Number: 0x800CCC92 I had the same problem. I changed my password and it works. Also, there is a good website about the problem as follows. http://www.registrysimple.com/fix-0x800ccc92-error.php Just for your information. "Gary VanderMolen" wrote: Quote: > After uninstalling Trend Micro, did you delete that mail account, > restart Windows Mail and recreate the account? > > Do you have another mail account you can try on that computer? > For testing purposes, you can get a free account from Gmail. > > Do you have access to another computer on which to try that > malfunctioning mail account? > > -- > Gary VanderMolen, MS-MVP > > > "Scottbob" <Scottbob@xxxxxx> wrote in message news:F27ADB1E-1059-4FD2-A8C7-51105127225E@xxxxxx Quote: > > Gary, > > Been there and done that now. After contacting Trend Micro by phone and > > trying their suggestions, I could still get no satisfaction, as they say. So > > I uninstalled their software....no satisfaction. Then I installed windows > > live mail: you guessed it, no satisfaction. I still get an error from WLM > > that I have an incorrect password, even having just set a password and asking > > the program to remember it. Just for grins I tried regular WM but that was > > another dry hole. Does MS have an actual phone # with a live human at the > > other end for these types of issues? Every time I have looked for such a > > thing I have been thwarted. Thanks for sticking w/ the thread. > > Scottbob > > > > "Gary VanderMolen" wrote: > > Quote: > >> See http://help.yahoo.com/sbc/tutorials/cg/cg_accts1.html > >> > >> Even the free antivirus products like Avast and AVG are likely to > >> give you zero problems with viruses, AND (unlike Norton, McAfee, > >> and Trend Micro), they are compatible with Windows Mail. > >> > >> Another option is to upgrade to the newer Windows Live Mail program, > >> which is more resistant to corruption effects from antivirus programs. > >> http://get.live.com/wlmail/overview > >> -- > >> Gary VanderMolen, MS-MVP > >> > >> > >> "Scottbob" <Scottbob@xxxxxx> wrote in message news:61BB092F-E88D-4DEF-B17C-FC56EC0B9193@xxxxxx > >> > Do you have time to list the steps for setting up a sub account? "very good > >> > service" means I have had 0 problems w/ viruses/spyware, etc. during the time > >> > I have been using Trend Micro, unlike the problems I have had w/ WM and Vista > >> > in a short six months. > >> > > >> > "Gary VanderMolen" wrote: > >> > > >> >> Your AT&T subscription allows you to have up to 10 sub-accounts. > >> >> For testing purposes, set up a sub-account to see if it has the same > >> >> problem. > >> >> > >> >> I would not own an antivirus where I had to call the company just > >> >> to do a simple reinstall. I wouldn't call that "very good service." > >> >> > >> >> -- > >> >> Gary VanderMolen, MS-MVP > >> >> > >> >> > >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message news:AC33D04C-6852-4E6E-8776-02373495D43B@xxxxxx > >> >> >I am uncomfortable uninstalling Trend Micro as I have had very good service > >> >> > from them for over 5 years. Also I have no backup for reinstalling it other > >> >> > than calling the company. Surely there is a better alternative than having to > >> >> > install another anti-virus program that I have no history with. Anyway, here > >> >> > is a copy of the error message if that will help in diagnosis. > >> >> > > >> >> > Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com', Protocol: POP3, > >> >> > Server Response: '-ERR invalid user/password', Port: 995, Secure(SSL): Yes, > >> >> > Server Error: 0x800CCC90, Error Number: 0x800CCC92 > >> >> > > >> >> > Thanks, > >> >> > Scottbob > >> >> > > >> >> > "Gary VanderMolen" wrote: > >> >> > > >> >> >> Disabling Trend Micro antivirus is often not sufficient. It must be > >> >> >> uninstalled. Then delete that mail account, restart Windows Mail > >> >> >> and recreate the account. > >> >> >> > >> >> >> If no improvement, right-click on the error message, copy, then > >> >> >> paste it into a reply here. We often need to see all the diagnostic > >> >> >> information in that error message in order to facilitate troubleshooting. > >> >> >> > >> >> >> -- > >> >> >> Gary VanderMolen, MS-MVP > >> >> >> > >> >> >> > >> >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message > >> >> >> news  FE35A73-BF06-40A8-9536-4298877C78B1@xxxxxx> >> >> >> > Gary, > >> >> >> > I have the same error issue. It started yesterday after 6 months of using > >> >> >> > windows mail and vista. I am running Trend Micro anti virus which I disabled > >> >> >> > this morning to no avail. I have also tried all the suggestions I can find > >> >> >> > going back to Dec/07, and nothing has worked. As far as I can tell, I can > >> >> >> > send mail because I have sent several messages and they end up in my sent > >> >> >> > mail box. However, I have sent a test message to myself and have not received > >> >> >> > it even though it is in the sent mail box. I have tried deleting the pop3 > >> >> >> > account and setting it up again, etc. Any magic wands? > >> >> >> > Scottbob > >> >> >> > > >> >> >> > "Gary VanderMolen" wrote: > >> >> >> > > >> >> >> >> Did it ever work? How long has it been misbehaving? > >> >> >> >> The most common reason for this problem is running a non-compatible > >> >> >> >> antivirus program. Which antivirus do you have? > >> >> >> >> -- > >> >> >> >> Gary VanderMolen, MS-MVP > >> >> >> >> > >> >> >> >> > >> >> >> >> "chaldo" <chaldo@xxxxxx> wrote in message > >> >> >> >> news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@xxxxxx > >> >> >> >> > Please help me - I have been getting this error message: Account: > >> >> >> >> > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server > >> >> >> >> > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): > >> >> >> >> > No, > >> >> >> >> > Server Error: 0x800CCC90, Error Number: 0x800CCC92 > >> >> >> >> > and I am unable to receive email. I can send it but not receive. Can > >> >> >> >> > anyone help me? > >> >> >> >> > >> >> >> >> > >> >> >> > >> >> > >> > |
| My System Specs |
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12-04-2008
| #23 (permalink) |
| | Re: Error Number: 0x800CCC92 All you did is buy yourself some time. You haven't removed the root cause. -- Gary VanderMolen, MS-MVP (Mail) "Ansel" <Ansel@xxxxxx> wrote in message news:FC010C4E-4A43-4220-A9C2-7A102F63EAB3@xxxxxx Quote: >I had the same problem. > I changed my password and it works. > > Also, there is a good website about the problem as follows. > http://www.registrysimple.com/fix-0x800ccc92-error.php > Just for your information. > > "Gary VanderMolen" wrote: > Quote: >> After uninstalling Trend Micro, did you delete that mail account, >> restart Windows Mail and recreate the account? >> >> Do you have another mail account you can try on that computer? >> For testing purposes, you can get a free account from Gmail. >> >> Do you have access to another computer on which to try that >> malfunctioning mail account? >> >> -- >> Gary VanderMolen, MS-MVP >> >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message news:F27ADB1E-1059-4FD2-A8C7-51105127225E@xxxxxx Quote: >> > Gary, >> > Been there and done that now. After contacting Trend Micro by phone and >> > trying their suggestions, I could still get no satisfaction, as they say. So >> > I uninstalled their software....no satisfaction. Then I installed windows >> > live mail: you guessed it, no satisfaction. I still get an error from WLM >> > that I have an incorrect password, even having just set a password and asking >> > the program to remember it. Just for grins I tried regular WM but that was >> > another dry hole. Does MS have an actual phone # with a live human at the >> > other end for these types of issues? Every time I have looked for such a >> > thing I have been thwarted. Thanks for sticking w/ the thread. >> > Scottbob >> > >> > "Gary VanderMolen" wrote: >> > >> >> See http://help.yahoo.com/sbc/tutorials/cg/cg_accts1.html >> >> >> >> Even the free antivirus products like Avast and AVG are likely to >> >> give you zero problems with viruses, AND (unlike Norton, McAfee, >> >> and Trend Micro), they are compatible with Windows Mail. >> >> >> >> Another option is to upgrade to the newer Windows Live Mail program, >> >> which is more resistant to corruption effects from antivirus programs. >> >> http://get.live.com/wlmail/overview >> >> -- >> >> Gary VanderMolen, MS-MVP >> >> >> >> >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message news:61BB092F-E88D-4DEF-B17C-FC56EC0B9193@xxxxxx >> >> > Do you have time to list the steps for setting up a sub account? "very good >> >> > service" means I have had 0 problems w/ viruses/spyware, etc. during the time >> >> > I have been using Trend Micro, unlike the problems I have had w/ WM and Vista >> >> > in a short six months. >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> Your AT&T subscription allows you to have up to 10 sub-accounts. >> >> >> For testing purposes, set up a sub-account to see if it has the same >> >> >> problem. >> >> >> >> >> >> I would not own an antivirus where I had to call the company just >> >> >> to do a simple reinstall. I wouldn't call that "very good service." >> >> >> >> >> >> -- >> >> >> Gary VanderMolen, MS-MVP >> >> >> >> >> >> >> >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message >> >> >> news:AC33D04C-6852-4E6E-8776-02373495D43B@xxxxxx >> >> >> >I am uncomfortable uninstalling Trend Micro as I have had very good service >> >> >> > from them for over 5 years. Also I have no backup for reinstalling it other >> >> >> > than calling the company. Surely there is a better alternative than having to >> >> >> > install another anti-virus program that I have no history with. Anyway, here >> >> >> > is a copy of the error message if that will help in diagnosis. >> >> >> > >> >> >> > Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com', Protocol: POP3, >> >> >> > Server Response: '-ERR invalid user/password', Port: 995, Secure(SSL): Yes, >> >> >> > Server Error: 0x800CCC90, Error Number: 0x800CCC92 >> >> >> > >> >> >> > Thanks, >> >> >> > Scottbob >> >> >> > >> >> >> > "Gary VanderMolen" wrote: >> >> >> > >> >> >> >> Disabling Trend Micro antivirus is often not sufficient. It must be >> >> >> >> uninstalled. Then delete that mail account, restart Windows Mail >> >> >> >> and recreate the account. >> >> >> >> >> >> >> >> If no improvement, right-click on the error message, copy, then >> >> >> >> paste it into a reply here. We often need to see all the diagnostic >> >> >> >> information in that error message in order to facilitate troubleshooting. >> >> >> >> >> >> >> >> -- >> >> >> >> Gary VanderMolen, MS-MVP >> >> >> >> >> >> >> >> >> >> >> >> "Scottbob" <Scottbob@xxxxxx> wrote in message >> >> >> >> news FE35A73-BF06-40A8-9536-4298877C78B1@xxxxxx>> >> >> >> > Gary, >> >> >> >> > I have the same error issue. It started yesterday after 6 months of using >> >> >> >> > windows mail and vista. I am running Trend Micro anti virus which I disabled >> >> >> >> > this morning to no avail. I have also tried all the suggestions I can find >> >> >> >> > going back to Dec/07, and nothing has worked. As far as I can tell, I can >> >> >> >> > send mail because I have sent several messages and they end up in my sent >> >> >> >> > mail box. However, I have sent a test message to myself and have not received >> >> >> >> > it even though it is in the sent mail box. I have tried deleting the pop3 >> >> >> >> > account and setting it up again, etc. Any magic wands? >> >> >> >> > Scottbob >> >> >> >> > >> >> >> >> > "Gary VanderMolen" wrote: >> >> >> >> > >> >> >> >> >> Did it ever work? How long has it been misbehaving? >> >> >> >> >> The most common reason for this problem is running a non-compatible >> >> >> >> >> antivirus program. Which antivirus do you have? >> >> >> >> >> -- >> >> >> >> >> Gary VanderMolen, MS-MVP >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> "chaldo" <chaldo@xxxxxx> wrote in message >> >> >> >> >> news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@xxxxxx >> >> >> >> >> > Please help me - I have been getting this error message: Account: >> >> >> >> >> > 'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server >> >> >> >> >> > Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): >> >> >> >> >> > No, >> >> >> >> >> > Server Error: 0x800CCC90, Error Number: 0x800CCC92 >> >> >> >> >> > and I am unable to receive email. I can send it but not receive. Can >> >> >> >> >> > anyone help me? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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