Vista - Error Number: 0x800CCC92

Please help me - I have been getting this error message: Account:
'pop.east.cox.net', Server: 'pop.east.cox.net', Protocol: POP3, Server
Response: '-ERR invalid user name or password.', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC92
and I am unable to receive email. I can send it but not receive. Can
anyone help me?

Did it ever work? How long has it been misbehaving?
The most common reason for this problem is running a non-compatible
antivirus program. Which antivirus do you have?
--
Gary VanderMolen, MS-MVP


"chaldo" <chaldo@xxxxxx> wrote in message
news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@xxxxxx

"chaldo" <chaldo@xxxxxx> wrote in message
news:12B8C1A5-15AB-4727-8ED2-73D59439C2D4@xxxxxxSee if this helps:

<http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=c2f1899f-492e-4718-8b8a-e6a391730f90>

Note that have more than one set of server names, apparantly for
different parts of the US.

Have you ever gotten any help that worked for this error? I have tried all
the suggestions I can find going back to Dec/07, and nothing has worked.
Scott

"chaldo" wrote:

Gary,
I have the same error issue. It started yesterday after 6 months of using
windows mail and vista. I am running Trend Micro anti virus which I disabled
this morning to no avail. I have also tried all the suggestions I can find
going back to Dec/07, and nothing has worked. As far as I can tell, I can
send mail because I have sent several messages and they end up in my sent
mail box. However, I have sent a test message to myself and have not received
it even though it is in the sent mail box. I have tried deleting the pop3
account and setting it up again, etc. Any magic wands?
Scottbob

"Gary VanderMolen" wrote:

There are lots of responses, including mine dated 5/8/08.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@xxxxxx> wrote in message news:E546B575-A8EC-468C-91D6-92429CD7A8E0@xxxxxx

Disabling Trend Micro antivirus is often not sufficient. It must be
uninstalled. Then delete that mail account, restart Windows Mail
and recreate the account.

If no improvement, right-click on the error message, copy, then
paste it into a reply here. We often need to see all the diagnostic
information in that error message in order to facilitate troubleshooting.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@xxxxxx> wrote in message newsFE35A73-BF06-40A8-9536-4298877C78B1@xxxxxx

Yes, I have seen and tried your suggested fixes dating back through 6 months
of similar inquiries. However, none have worked. Is there anything new? I am
running Trend Micro Internet security, which I disabled this morning with no
luck in fixing the problem. Thanks

"Gary VanderMolen" wrote:

You probably missed seeing my response of 26 minutes ago.

--
Gary VanderMolen, MS-MVP


"Scottbob" <Scottbob@xxxxxx> wrote in message news:C1DFA323-7B6D-4000-9A8E-E3A624E16B82@xxxxxx

I am uncomfortable uninstalling Trend Micro as I have had very good service
from them for over 5 years. Also I have no backup for reinstalling it other
than calling the company. Surely there is a better alternative than having to
install another anti-virus program that I have no history with. Anyway, here
is a copy of the error message if that will help in diagnosis.

Account: 'pop.att.yahoo.com', Server: 'pop.att.yahoo.com', Protocol: POP3,
Server Response: '-ERR invalid user/password', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC92

Thanks,
Scottbob

"Gary VanderMolen" wrote: