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Vista - An unknown error has occured on mail in a folder

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Old 05-09-2008   #1 (permalink)
Chocreaper


 
 

An unknown error has occured on mail in a folder

OK I've never seen this error message until today, when I was cleaning out
backed up mail in my Norton folder I suddenly got this message on all mail in
the folder, it had been showing me the mail fine and then all of a sudden it
said that it couldn't display it because my computer was low on memory or
disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has 244GB
free space. Now all other mail in windows mail is fine it's just this one
folder, oh hang on there was one other email from a separate folder my
broadband details but only one of the 8 emails was giving me this error.

As none of them were important really I decided to delete them, which it
allowed me to do but can't understand the weird error message, as lots of the
other mail was backed up and restored from where I installed service pack 1
and it sent my computer crazy and was crashing for no reason and sending me
numerous error messages, just seems odd that it's picked these few emails to
send error messages on when all the others are fine.

Anybody got any ideas why it's done this, have auto windows update on and
have not had any other problems with my mail all sends fine and deletes fine
just these messages suddenly gave me this error message this morning.

My System SpecsSystem Spec
Old 05-09-2008   #2 (permalink)
mac


 
 

Re: An unknown error has occured on mail in a folder


"Chocreaper" <Chocreaper@xxxxxx> wrote in message
news:6EC4E8BB-F053-4139-87A0-67DFFE5774AB@xxxxxx
Quote:

> OK I've never seen this error message until today, when I was cleaning out
> backed up mail in my Norton folder I suddenly got this message on all mail
> in
> the folder, it had been showing me the mail fine and then all of a sudden
> it
> said that it couldn't display it because my computer was low on memory or
> disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has
> 244GB
> free space. Now all other mail in windows mail is fine it's just this one
> folder, oh hang on there was one other email from a separate folder my
> broadband details but only one of the 8 emails was giving me this error.
>
> As none of them were important really I decided to delete them, which it
> allowed me to do but can't understand the weird error message, as lots of
> the
> other mail was backed up and restored from where I installed service pack
> 1
> and it sent my computer crazy and was crashing for no reason and sending
> me
> numerous error messages, just seems odd that it's picked these few emails
> to
> send error messages on when all the others are fine.
>
> Anybody got any ideas why it's done this, have auto windows update on and
> have not had any other problems with my mail all sends fine and deletes
> fine
> just these messages suddenly gave me this error message this morning.
I note that you already have SP1.

I would suspect Norton to be your problem?

You ought to consider, seriously, removing it totally, before you experience
more corruption in WM?

See point 3 and the section on WinMail here:

www.oehelp.com/OETips.aspx#3

Also you can try the tool WMUtil available here:
http://www.oehelp.com/WMUtil/Default.aspx

this could possibly repair that corruption?


Use the Norton removal tool:
http://service1.symantec.com/Support...05033108162039

Get a more compatible AV Application.

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install you need to select custom
install, and then deselect the email scanning option.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


My System SpecsSystem Spec
Old 05-09-2008   #3 (permalink)


 
 

Re: An unknown error has occured on mail in a folder


"Chocreaper" <Chocreaper@xxxxxx> wrote in message
news:6EC4E8BB-F053-4139-87A0-67DFFE5774AB@xxxxxx
Quote:

> OK I've never seen this error message until today, when I was cleaning out
> backed up mail in my Norton folder I suddenly got this message on all mail
> in
> the folder, it had been showing me the mail fine and then all of a sudden
> it
> said that it couldn't display it because my computer was low on memory or
> disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has
> 244GB
> free space. Now all other mail in windows mail is fine it's just this one
> folder, oh hang on there was one other email from a separate folder my
> broadband details but only one of the 8 emails was giving me this error.
>
> As none of them were important really I decided to delete them, which it
> allowed me to do but can't understand the weird error message, as lots of
> the
> other mail was backed up and restored from where I installed service pack
> 1
> and it sent my computer crazy and was crashing for no reason and sending
> me
> numerous error messages, just seems odd that it's picked these few emails
> to
> send error messages on when all the others are fine.
>
> Anybody got any ideas why it's done this, have auto windows update on and
> have not had any other problems with my mail all sends fine and deletes
> fine
> just these messages suddenly gave me this error message this morning.
Are you sure you have only 3MB RAM? Vista often needs 2 GB to run at full
speed.


My System SpecsSystem Spec
Old 05-09-2008   #4 (permalink)
Steve Cochran


 
 

Re: An unknown error has occured on mail in a folder


<robertmiles@xxxxxx> wrote in message
news:Ot94GpcsIHA.1240@xxxxxx
Quote:

>
> "Chocreaper" <Chocreaper@xxxxxx> wrote in message
> news:6EC4E8BB-F053-4139-87A0-67DFFE5774AB@xxxxxx
Quote:

>> OK I've never seen this error message until today, when I was cleaning
>> out
>> backed up mail in my Norton folder I suddenly got this message on all
>> mail in
>> the folder, it had been showing me the mail fine and then all of a sudden
>> it
>> said that it couldn't display it because my computer was low on memory or
>> disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has
>> 244GB
>> free space. Now all other mail in windows mail is fine it's just this one
>> folder, oh hang on there was one other email from a separate folder my
>> broadband details but only one of the 8 emails was giving me this error.
>>
>> As none of them were important really I decided to delete them, which it
>> allowed me to do but can't understand the weird error message, as lots of
>> the
>> other mail was backed up and restored from where I installed service pack
>> 1
>> and it sent my computer crazy and was crashing for no reason and sending
>> me
>> numerous error messages, just seems odd that it's picked these few emails
>> to
>> send error messages on when all the others are fine.
>>
>> Anybody got any ideas why it's done this, have auto windows update on and
>> have not had any other problems with my mail all sends fine and deletes
>> fine
>> just these messages suddenly gave me this error message this morning.
>
> Are you sure you have only 3MB RAM? Vista often needs 2 GB to run at full
> speed.
>
Norton ate the rest. <G>

steve

My System SpecsSystem Spec
Old 05-09-2008   #5 (permalink)
Chocreaper


 
 

Re: An unknown error has occured on mail in a folder

Hi Mac,

No I don't have SP1 as when it installed on here it sent my computer crazy,
crashed for no reason sent me error messages and constantly crashed IE7 and
kept telling me that my internet connection didn't exist even though it was
sitting there saying connect to Orange Broadband and couldn't do much on it
so my tech support people told me the best thing I could do is to reformat
the computer as we tried just removing SP1 but it still kept sending me odd
error messages so I reformated it and its been fine since then until this
morning and no its not the Norton causing the issue as had that checked out
and they told me if it was the Norton(which is by the way NIS 2008 which
works with Vista) it would be causing me other issues and its not and all
other mail is fine.

"mac" wrote:
Quote:

>
> "Chocreaper" <Chocreaper@xxxxxx> wrote in message
> news:6EC4E8BB-F053-4139-87A0-67DFFE5774AB@xxxxxx
Quote:

> > OK I've never seen this error message until today, when I was cleaning out
> > backed up mail in my Norton folder I suddenly got this message on all mail
> > in
> > the folder, it had been showing me the mail fine and then all of a sudden
> > it
> > said that it couldn't display it because my computer was low on memory or
> > disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has
> > 244GB
> > free space. Now all other mail in windows mail is fine it's just this one
> > folder, oh hang on there was one other email from a separate folder my
> > broadband details but only one of the 8 emails was giving me this error.
> >
> > As none of them were important really I decided to delete them, which it
> > allowed me to do but can't understand the weird error message, as lots of
> > the
> > other mail was backed up and restored from where I installed service pack
> > 1
> > and it sent my computer crazy and was crashing for no reason and sending
> > me
> > numerous error messages, just seems odd that it's picked these few emails
> > to
> > send error messages on when all the others are fine.
> >
> > Anybody got any ideas why it's done this, have auto windows update on and
> > have not had any other problems with my mail all sends fine and deletes
> > fine
> > just these messages suddenly gave me this error message this morning.
>
> I note that you already have SP1.
>
> I would suspect Norton to be your problem?
>
> You ought to consider, seriously, removing it totally, before you experience
> more corruption in WM?
>
> See point 3 and the section on WinMail here:
>
> www.oehelp.com/OETips.aspx#3
>
> Also you can try the tool WMUtil available here:
> http://www.oehelp.com/WMUtil/Default.aspx
>
> this could possibly repair that corruption?
>
>
> Use the Norton removal tool:
> http://service1.symantec.com/Support...05033108162039
>
> Get a more compatible AV Application.
>
> AVG free edition:
> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
> or
> Avast free edition:
> http://www.avast.com/eng/download-avast-home.html
>
> With either of those, during the install you need to select custom
> install, and then deselect the email scanning option.
>
> --
> Regards Steve.
> MS-MVP. OE. [DTS]
> http://www.getsafeonline.org/
>
>
>
My System SpecsSystem Spec
Old 05-09-2008   #6 (permalink)
mac


 
 

Re: An unknown error has occured on mail in a folder


"Chocreaper" <Chocreaper@xxxxxx> wrote in message
news:02B7417E-BD16-48C1-9785-00D1B05E4C9B@xxxxxx
Quote:

> Hi Mac,
>
> No I don't have SP1 as when it installed on here it sent my computer
> crazy,
> crashed for no reason sent me error messages and constantly crashed IE7
> and
> kept telling me that my internet connection didn't exist even though it
> was
> sitting there saying connect to Orange Broadband and couldn't do much on
> it
> so my tech support people told me the best thing I could do is to reformat
> the computer as we tried just removing SP1 but it still kept sending me
> odd
> error messages so I reformated it and its been fine since then until this
> morning and no its not the Norton causing the issue as had that checked
> out
> and they told me if it was the Norton(which is by the way NIS 2008 which
> works with Vista) it would be causing me other issues and its not and all
> other mail is fine.
>
Do you need telling that it was probably Norton that also caused the above?

You could have removed SP1 via Control Panel>add/remove (All programs in
Vista)

I have SP1 installed and it causes me no known problem, (then I do not have
Norton).

Keep Norton if you wish.

--
Regards Steve.
MS-MVP. OE. [DTS]
http://www.getsafeonline.org/


My System SpecsSystem Spec
Old 05-09-2008   #7 (permalink)


 
 

Re: An unknown error has occured on mail in a folder

Norton is rather slow at causing problems in Windows Mail - it often takes
months. Did your tech support people keep your computer for months
to test this Norton version that long?

I've been using Vista SP1, Windows Mail, and a different antivirus program
together for at least a month, ant the Vista SP1 update was the last of
these
to be added.

"Chocreaper" <Chocreaper@xxxxxx> wrote in message
news:02B7417E-BD16-48C1-9785-00D1B05E4C9B@xxxxxx
Quote:

> Hi Mac,
>
> No I don't have SP1 as when it installed on here it sent my computer
> crazy,
> crashed for no reason sent me error messages and constantly crashed IE7
> and
> kept telling me that my internet connection didn't exist even though it
> was
> sitting there saying connect to Orange Broadband and couldn't do much on
> it
> so my tech support people told me the best thing I could do is to reformat
> the computer as we tried just removing SP1 but it still kept sending me
> odd
> error messages so I reformated it and its been fine since then until this
> morning and no its not the Norton causing the issue as had that checked
> out
> and they told me if it was the Norton(which is by the way NIS 2008 which
> works with Vista) it would be causing me other issues and its not and all
> other mail is fine.
>
> "mac" wrote:
>
Quote:

>>
>> "Chocreaper" <Chocreaper@xxxxxx> wrote in message
>> news:6EC4E8BB-F053-4139-87A0-67DFFE5774AB@xxxxxx
Quote:

>> > OK I've never seen this error message until today, when I was cleaning
>> > out
>> > backed up mail in my Norton folder I suddenly got this message on all
>> > mail
>> > in
>> > the folder, it had been showing me the mail fine and then all of a
>> > sudden
>> > it
>> > said that it couldn't display it because my computer was low on memory
>> > or
>> > disk space, crazy as it's got 3MB RAM and a 300GB hard drive that has
>> > 244GB
>> > free space. Now all other mail in windows mail is fine it's just this
>> > one
>> > folder, oh hang on there was one other email from a separate folder my
>> > broadband details but only one of the 8 emails was giving me this
>> > error.
>> >
>> > As none of them were important really I decided to delete them, which
>> > it
>> > allowed me to do but can't understand the weird error message, as lots
>> > of
>> > the
>> > other mail was backed up and restored from where I installed service
>> > pack
>> > 1
>> > and it sent my computer crazy and was crashing for no reason and
>> > sending
>> > me
>> > numerous error messages, just seems odd that it's picked these few
>> > emails
>> > to
>> > send error messages on when all the others are fine.
>> >
>> > Anybody got any ideas why it's done this, have auto windows update on
>> > and
>> > have not had any other problems with my mail all sends fine and deletes
>> > fine
>> > just these messages suddenly gave me this error message this morning.
>>
>> I note that you already have SP1.
>>
>> I would suspect Norton to be your problem?
>>
>> You ought to consider, seriously, removing it totally, before you
>> experience
>> more corruption in WM?
>>
>> See point 3 and the section on WinMail here:
>>
>> www.oehelp.com/OETips.aspx#3
>>
>> Also you can try the tool WMUtil available here:
>> http://www.oehelp.com/WMUtil/Default.aspx
>>
>> this could possibly repair that corruption?
>>
>>
>> Use the Norton removal tool:
>> http://service1.symantec.com/Support...05033108162039
>>
>> Get a more compatible AV Application.
>>
>> AVG free edition:
>> http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
>> or
>> Avast free edition:
>> http://www.avast.com/eng/download-avast-home.html
>>
>> With either of those, during the install you need to select custom
>> install, and then deselect the email scanning option.
>>
>> --
>> Regards Steve.
>> MS-MVP. OE. [DTS]
>> http://www.getsafeonline.org/
>>
>>
>>

My System SpecsSystem Spec
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