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Vista - unknown error-cannot send email or delete an outbox email

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Old 05-09-2008   #1 (permalink)
kala


 
 

unknown error-cannot send email or delete an outbox email

My email was working fine. I came in to work the next day and now my outlook
is not working. I cannot send emails although i can receive them. I have a
message stuck in my outbox that wont send and wont delete. Please advise.

My System SpecsSystem Spec
Old 05-09-2008   #2 (permalink)
mac


 
 

Re: unknown error-cannot send email or delete an outbox email


"kala" <kala@xxxxxx> wrote in message
news:F3A6006D-5D09-49C6-9F46-A69B84EEB868@xxxxxx
Quote:

> My email was working fine. I came in to work the next day and now my
> outlook
> is not working. I cannot send emails although i can receive them. I have
> a
> message stuck in my outbox that wont send and wont delete. Please advise.

"Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista"

http://support.microsoft.com/default.aspx/kb/941090

It works for all folders, not just the Outbox.


--
Regards Steve.
MS-MVP : Mail.
[DTS] UK.


My System SpecsSystem Spec
Old 05-09-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: unknown error-cannot send email or delete an outbox email

Quote  Quote: Originally Posted by kala View Post
My email was working fine. I came in to work the next day and now my outlook
is not working. I cannot send emails although i can receive them. I have a
message stuck in my outbox that wont send and wont delete. Please advise.
Hello Kala,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and anti-spyware/adware programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn
My System SpecsSystem Spec
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