![]() |
![]() | ![]() | ![]() | ![]() | ![]() | ![]() | ![]() |
| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
| |||||||
![]() |
| |
| | #1 (permalink) |
| | Vista email not SENDING messages - never had this happen before As of last night, my Vista email is still receiving messages, but not sending. Have checked with the hosting company...my settings are fine...have not changed. There is an email in my outbox that when I try to delete it, it says "unknown error"...it will not allow me to delete it. Am also getting this error message, but not sure if it is related. HELP!!! An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013E Message number 1 could not be retrieved. Account: 'Grant@xxxxxx', Server: 'pop.secureserver.net', Protocol: POP3, Server Response: '-ERR unable to open that message', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD |
My System Specs![]() |
| | #2 (permalink) |
| | RE: Vista email not SENDING messages - never had this happen before I started having this same exact problem myself last night. I am not getting that detailed of an error message though - just the unknown error message. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Vista email not SENDING messages - never had this happen before "bosley7" <bosley7@xxxxxx> wrote in message news:28D5A7E1-6804-4A19-B8C6-7D7D0BB5D14C@xxxxxx Quote: > As of last night, my Vista email is still receiving messages, but not > sending. Have checked with the hosting company...my settings are > fine...have > not changed. > > There is an email in my outbox that when I try to delete it, it says > "unknown error"...it will not allow me to delete it. > > Am also getting this error message, but not sure if it is related. > HELP!!! > An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, > Error Number: 0x800C013E > > Message number 1 could not be retrieved. Account: > 'Grant@xxxxxx', Server: 'pop.secureserver.net', Protocol: > POP3, > Server Response: '-ERR unable to open that message', Port: 110, > Secure(SSL): > No, Server Error: 0x800CCC90, Error Number: 0x800420CD > are often caused by interference from antivirus programs. What if any antivirus programs do you have? For a temporary fix of the undeletable messages problem, and possibly to the problem sending messages, download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. The Vista SP1 update include this hotfix and more, but takes longer to install. If it does not also fix the incoming message problem, you may need to log in through webmail and delete the oldest message you have not been able to download. |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Vista email not SENDING messages - never had this happen before "oldcrazyamy" <oldcrazyamy@xxxxxx> wrote in message news:8EF0C8EB-6537-4EAC-A448-FAC924F4D29B@xxxxxx Quote: >I started having this same exact problem myself last night. > I am not getting that detailed of an error message though - just the > unknown > error message. > Mail are often due to interference from an antivirus program. |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Vista email not SENDING messages - never had this happen befor Quote: > Undeletable messages, unknown errors, and error messages referring to port 0 > are often caused by interference from antivirus programs. What if any > antivirus > programs do you have? > > For a temporary fix of the undeletable messages problem, and possibly to the > problem sending messages, download and install this hotfix, with Windows > Mail not running: > > http://support.microsoft.com/default.aspx/kb/941090 > > Although it's labelled as for mail stuck in the Outbox, it also works in > other > folders. If you don't know whether you have a 32-bit version of Vista or > a 64-bit version, try the hotfix for the 32-bit version first. The Vista > SP1 > update include this hotfix and more, but takes longer to install. > > If it does not also fix the incoming message problem, you may need to > log in through webmail and delete the oldest message you have not been > able to download. The update took care of my problem. Thank you. I am running McAfee antivirus software. Are there changes I need to make to keep this from happening again? |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Vista email not SENDING messages - never had this happen befor "oldcrazyamy" <oldcrazyamy@xxxxxx> wrote in message news:C97A9908-DA3A-47A6-91FF-4252345B484D@xxxxxx Quote: > Quote: >> Undeletable messages, unknown errors, and error messages referring to >> port 0 >> are often caused by interference from antivirus programs. What if any >> antivirus >> programs do you have? >> >> For a temporary fix of the undeletable messages problem, and possibly to >> the >> problem sending messages, download and install this hotfix, with Windows >> Mail not running: >> >> http://support.microsoft.com/default.aspx/kb/941090 >> >> Although it's labelled as for mail stuck in the Outbox, it also works in >> other >> folders. If you don't know whether you have a 32-bit version of Vista or >> a 64-bit version, try the hotfix for the 32-bit version first. The Vista >> SP1 >> update include this hotfix and more, but takes longer to install. >> >> If it does not also fix the incoming message problem, you may need to >> log in through webmail and delete the oldest message you have not been >> able to download. > > The update took care of my problem. Thank you. > I am running McAfee antivirus software. Are there changes I need to make > to > keep this from happening again? and other problems in Windows Mail, and need to be uninstalled, not just disabled, to stop them from creating these problems. You then often need to run this cleanup program to remove what the uninstall leaves behind: <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> You may then need to remove your email account under Windows Mail, then restart Windows Mail and add the account again. You may then want a replacement antivirus program that doesn't cause such problems. Most versions of the Norton antivirus program and a recent version of the Trend antivirus program are bad choices; they also cause problems in Windows Mail. I recommend either avast! or AVG, either one with a custom install that tells it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/ww.download?prd=afe |
My System Specs![]() |
![]() |
| Thread Tools | |
| |
Similar Threads | ||||
| Thread | Forum | |||
| Sending Outlook messages from Vista | Vista mail | |||
| Vista-sending email | Vista mail | |||
| error messages sending email | Vista mail | |||
| email not sending outgoing messages with normal email account | Vista mail | |||
| Vista not sending email | Vista networking & sharing | |||