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Vista - STILL CAN'T SEND/RECEIVE EMAIL

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Old 05-16-2008   #1 (permalink)
Ana Ibis


 
 

STILL CAN'T SEND/RECEIVE EMAIL

Hi again everyone!

The only time I get the "Dial-up Connection Box" is when I log into Windows
Mail and then when I try to send email. (Such box asks me to select between
Broadband Connection and Broadband Connection 2. I have tried both and
always get the message "unable to establish connection".)

I am able to go into Internet Explorer just fine.
I changed the port number like someone suggested, but the problem continued.
I have this same email address in Comcast and it works fine, except I can't
send pictures.
The problem began when I tried to open a second email address in Windows
Mail.
It said this second address was invalid, and in addition my first account
stopped working immediately.
I prefer working with Windows Mail. I just haven't figured how to fix it so
I can
send and receive email again.

Please respond with any suggestions.
Thank you!




My System SpecsSystem Spec
Old 05-16-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: STILL CAN'T SEND/RECEIVE EMAIL

Go to Tools, Accounts, select the account, Properties,
Connection. Uncheck the box "Always connect using..."
This will ensure that Windows Mail uses the same connection
as Internet Explorer. Do this for both accounts.

--
Gary VanderMolen, MS-MVP


"Ana Ibis" <AnaIbis732@xxxxxx> wrote in message
news:OrIXyO4tIHA.1240@xxxxxx
Quote:

> Hi again everyone!
>
> The only time I get the "Dial-up Connection Box" is when I log into
> Windows Mail and then when I try to send email. (Such box asks me to
> select between Broadband Connection and Broadband Connection 2. I have
> tried both and always get the message "unable to establish connection".)
>
> I am able to go into Internet Explorer just fine.
> I changed the port number like someone suggested, but the problem
> continued.
> I have this same email address in Comcast and it works fine, except I
> can't send pictures.
> The problem began when I tried to open a second email address in Windows
> Mail.
> It said this second address was invalid, and in addition my first account
> stopped working immediately.
> I prefer working with Windows Mail. I just haven't figured how to fix it
> so I can
> send and receive email again.
>
> Please respond with any suggestions.
> Thank you!
>
>
>
My System SpecsSystem Spec
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