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| | #1 (permalink) |
| | Mail Wont Delete.... Hello, I have been using Windows Mail Since I got my computer last year. I have four messages that I got last year that wont delete. My error message is an unknown error has occurred. Does anyone know what I can do to get rid of these messages? Thanks ~Daniel |
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| | #2 (permalink) |
| | Re: Mail Wont Delete.... "Daniel" <leinad.samoht@xxxxxx> wrote in message news:ebSIKTBvIHA.2292@xxxxxx Quote: > Hello, I have been using Windows Mail Since I got my computer last year. I > have four messages that I got last year that wont delete. My error message > is an unknown error has occurred. Does anyone know what I can do to get > rid of these messages? Thanks > > ~Daniel by interference from an antivirus program. What if any antivirus programs do you have, and have you ever had a Norton or McAfee antivirus program installed on that computer? For a temporary fix, download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. The Vista SP1 update contains this hotfix and more, but takes longer to install. |
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| | #3 (permalink) |
| | Re: Mail Wont Delete.... I have McAfee On the computer right now. It came with it when I purchased it. <robertmiles@xxxxxx> wrote in message news:ehYCAeBvIHA.4876@xxxxxx Quote: > > "Daniel" <leinad.samoht@xxxxxx> wrote in message > news:ebSIKTBvIHA.2292@xxxxxx Quote: >> Hello, I have been using Windows Mail Since I got my computer last year. >> I have four messages that I got last year that wont delete. My error >> message is an unknown error has occurred. Does anyone know what I can do >> to get rid of these messages? Thanks >> >> ~Daniel > by interference from an antivirus program. What if any antivirus programs > do you > have, and have you ever had a Norton or McAfee antivirus program installed > on > that computer? > > For a temporary fix, download and install this hotfix, with Windows Mail > not > running: > > http://support.microsoft.com/default.aspx/kb/941090 > > Although it's labelled as for mail stuck in the Outbox, it also works in > other folders. If you don't know whether you have a 32-bit version > of Vista or a 64-bit version, try the hotfix for the 32-bit version first. > The Vista SP1 update contains this hotfix and more, but takes longer > to install. > > |
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| | #4 (permalink) |
| | Re: Mail Wont Delete.... Awesome! I got those messages to delete! Thanks So much! <robertmiles@xxxxxx> wrote in message news:ehYCAeBvIHA.4876@xxxxxx Quote: > > "Daniel" <leinad.samoht@xxxxxx> wrote in message > news:ebSIKTBvIHA.2292@xxxxxx Quote: >> Hello, I have been using Windows Mail Since I got my computer last year. >> I have four messages that I got last year that wont delete. My error >> message is an unknown error has occurred. Does anyone know what I can do >> to get rid of these messages? Thanks >> >> ~Daniel > by interference from an antivirus program. What if any antivirus programs > do you > have, and have you ever had a Norton or McAfee antivirus program installed > on > that computer? > > For a temporary fix, download and install this hotfix, with Windows Mail > not > running: > > http://support.microsoft.com/default.aspx/kb/941090 > > Although it's labelled as for mail stuck in the Outbox, it also works in > other folders. If you don't know whether you have a 32-bit version > of Vista or a 64-bit version, try the hotfix for the 32-bit version first. > The Vista SP1 update contains this hotfix and more, but takes longer > to install. > > |
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| | #5 (permalink) |
| | Re: Mail Wont Delete.... If you want to make it a more permanent fix, you'll need to uninstall the McAfee program, not just disable it or change its settings. You'll probably then need to run this cleanup program to take care of what the uninstall leaves behind: <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1> You may even need to remove your emails account under Windows Mail, then restart Windows Mail and add the account again. If this leaves you without problems, you may want a replacement antivirus program that doesn't cause such problems. Most versions of the Norton antivirus program and a recent version of the Trend antivirus program are bad choices; they also cause problems in Windows Mail. I recommend either avast! or AVG, either one with a custom install that tells it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/ww.download?prd=afe "Daniel" <leinad.samoht@xxxxxx> wrote in message news:O$HbYkBvIHA.2432@xxxxxx Quote: >I have McAfee On the computer right now. It came with it when I purchased >it. > <robertmiles@xxxxxx> wrote in message > news:ehYCAeBvIHA.4876@xxxxxx Quote: >> >> "Daniel" <leinad.samoht@xxxxxx> wrote in message >> news:ebSIKTBvIHA.2292@xxxxxx Quote: >>> Hello, I have been using Windows Mail Since I got my computer last year. >>> I have four messages that I got last year that wont delete. My error >>> message is an unknown error has occurred. Does anyone know what I can do >>> to get rid of these messages? Thanks >>> >>> ~Daniel >> by interference from an antivirus program. What if any antivirus >> programs do you >> have, and have you ever had a Norton or McAfee antivirus program >> installed on >> that computer? >> >> For a temporary fix, download and install this hotfix, with Windows Mail >> not >> running: >> >> http://support.microsoft.com/default.aspx/kb/941090 >> >> Although it's labelled as for mail stuck in the Outbox, it also works in >> other folders. If you don't know whether you have a 32-bit version >> of Vista or a 64-bit version, try the hotfix for the 32-bit version >> first. >> The Vista SP1 update contains this hotfix and more, but takes longer >> to install. >> >> |
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| | #6 (permalink) |
| | Re: Mail Wont Delete.... You're welcome. "Daniel" <leinad.samoht@xxxxxx> wrote in message news:%23XmjmzBvIHA.548@xxxxxx Quote: > Awesome! I got those messages to delete! Thanks So much! > <robertmiles@xxxxxx> wrote in message > news:ehYCAeBvIHA.4876@xxxxxx Quote: >> >> "Daniel" <leinad.samoht@xxxxxx> wrote in message >> news:ebSIKTBvIHA.2292@xxxxxx Quote: >>> Hello, I have been using Windows Mail Since I got my computer last year. >>> I have four messages that I got last year that wont delete. My error >>> message is an unknown error has occurred. Does anyone know what I can do >>> to get rid of these messages? Thanks >>> >>> ~Daniel >> by interference from an antivirus program. What if any antivirus >> programs do you >> have, and have you ever had a Norton or McAfee antivirus program >> installed on >> that computer? >> >> For a temporary fix, download and install this hotfix, with Windows Mail >> not >> running: >> >> http://support.microsoft.com/default.aspx/kb/941090 >> >> Although it's labelled as for mail stuck in the Outbox, it also works in >> other folders. If you don't know whether you have a 32-bit version >> of Vista or a 64-bit version, try the hotfix for the 32-bit version >> first. >> The Vista SP1 update contains this hotfix and more, but takes longer >> to install. >> >> |
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