Windows Vista Forums

Windows Mail, Msg stuck in outbox
  1. #1


    sweethips12 Guest

    Windows Mail, Msg stuck in outbox

    hi there,
    I have a msg stuck in my outbox, it never sent for some reason and i cant
    delete, move or do anything with it. i have recently changed service
    providers. so evertime i now go into windows mail it comes up saying...

    one or more messages in your Outbox does not have a valid account specified.
    Would you like to use your defult account to send this message?

    even if i hit yes..or even no..it does nothing ad keeps poping up with that
    when i get into windows mail or try to send a message.



      My System SpecsSystem Spec

  2. #2


    Gary VanderMolen Guest

    Re: Windows Mail, Msg stuck in outbox

    Believe it or not, the solution to that problem gets posted here about
    20 times each day. It is hard to miss.

    Use this Microsoft fix:
    http://support.microsoft.com/default.aspx/kb/941090

    --
    Gary VanderMolen, MS-MVP


    "sweethips12" <sweethips12@xxxxxx> wrote in message news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    > hi there,
    > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > delete, move or do anything with it. i have recently changed service
    > providers. so evertime i now go into windows mail it comes up saying...
    >
    > one or more messages in your Outbox does not have a valid account specified.
    > Would you like to use your defult account to send this message?
    >
    > even if i hit yes..or even no..it does nothing ad keeps poping up with that
    > when i get into windows mail or try to send a message.

      My System SpecsSystem Spec

  3. #3


    Guest

    Re: Windows Mail, Msg stuck in outbox


    "sweethips12" <sweethips12@xxxxxx> wrote in message
    news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    > hi there,
    > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > delete, move or do anything with it. i have recently changed service
    > providers. so evertime i now go into windows mail it comes up saying...
    >
    > one or more messages in your Outbox does not have a valid account
    > specified.
    > Would you like to use your defult account to send this message?
    >
    > even if i hit yes..or even no..it does nothing ad keeps poping up with
    > that
    > when i get into windows mail or try to send a message.
    Download and install this hotfix, with Windows Mail not running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works in
    other folders. If you don't know whether you have a 32-bit version
    of Vista or a 64-bit version, try the hotfix for the 32-bit version
    first. Certain common antivirus programs, such as most of those
    from Norton or McAfee, tend to cause stuck messages and other
    problems in Windows Mail, although seldom immediately, so if you
    have such a program, remember where to find the hotfix, and hope it
    will install again if you need it again. A recent version of the Trend
    antivirus program also causes problems in Windows Mail.

    The Vista SP1 update contains this hotfix and more, but takes
    longer to install.



      My System SpecsSystem Spec

  4. #4


    Bryan Guest

    Re: Windows Mail, Msg stuck in outbox


    "sweethips12" <sweethips12@xxxxxx> wrote in message
    news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    > hi there,
    > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > delete, move or do anything with it. i have recently changed service
    > providers. so evertime i now go into windows mail it comes up saying...
    >
    > one or more messages in your Outbox does not have a valid account
    > specified.
    > Would you like to use your defult account to send this message?
    >
    > even if i hit yes..or even no..it does nothing ad keeps poping up with
    > that
    > when i get into windows mail or try to send a message.

      My System SpecsSystem Spec

  5. #5


    Jaycee Guest

    Re: Windows Mail, Msg stuck in outbox

    The following worked for me (without my knowing that it would solve my
    problem):
    I had to call my internet service provider about my not being able to
    receive/send mail and had previously spent many hours on the telephone about
    this. This time I was instructed to to my provider's webmail (my) account
    and deleted all of the mail that had accumulated there. Without knowing it,
    this solved my Windows Mail problem as there is a limit to the number which
    can be stored. It might work for you too. I can send/receive mail without
    having to answer questions about "one or more accounts, etc.").

    "Gary VanderMolen" wrote:

    > Believe it or not, the solution to that problem gets posted here about
    > 20 times each day. It is hard to miss.
    >
    > Use this Microsoft fix:
    > http://support.microsoft.com/default.aspx/kb/941090
    >
    > --
    > Gary VanderMolen, MS-MVP
    >
    >
    > "sweethips12" <sweethips12@xxxxxx> wrote in message news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    > > hi there,
    > > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > > delete, move or do anything with it. i have recently changed service
    > > providers. so evertime i now go into windows mail it comes up saying...
    > >
    > > one or more messages in your Outbox does not have a valid account specified.
    > > Would you like to use your defult account to send this message?
    > >
    > > even if i hit yes..or even no..it does nothing ad keeps poping up with that
    > > when i get into windows mail or try to send a message.
    >

      My System SpecsSystem Spec

  6. #6


    drangedaz Guest

    Re: Windows Mail, Msg stuck in outbox

    I tried the above link and it says this update does not apply to me?


    "Gary VanderMolen" wrote:

    > Believe it or not, the solution to that problem gets posted here about
    > 20 times each day. It is hard to miss.
    >
    > Use this Microsoft fix:
    > http://support.microsoft.com/default.aspx/kb/941090
    >
    > --
    > Gary VanderMolen, MS-MVP
    >
    >
    > "sweethips12" <sweethips12@xxxxxx> wrote in message news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    > > hi there,
    > > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > > delete, move or do anything with it. i have recently changed service
    > > providers. so evertime i now go into windows mail it comes up saying...
    > >
    > > one or more messages in your Outbox does not have a valid account specified.
    > > Would you like to use your defult account to send this message?
    > >
    > > even if i hit yes..or even no..it does nothing ad keeps poping up with that
    > > when i get into windows mail or try to send a message.
    >

      My System SpecsSystem Spec

  7. #7


    Gary VanderMolen Guest

    Re: Windows Mail, Msg stuck in outbox

    Then your problem is different.
    Describe your problem in detail, and include a copy of any error messages.

    --
    Gary VanderMolen, MS-MVP


    "drangedaz" <drangedaz@xxxxxx> wrote in message news:A7A940A9-2919-4594-9319-FE87D2F10FBD@xxxxxx

    >I tried the above link and it says this update does not apply to me?
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> Believe it or not, the solution to that problem gets posted here about
    >> 20 times each day. It is hard to miss.
    >>
    >> Use this Microsoft fix:
    >> http://support.microsoft.com/default.aspx/kb/941090
    >>
    >> --
    >> Gary VanderMolen, MS-MVP
    >>
    >>
    >> "sweethips12" <sweethips12@xxxxxx> wrote in message news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    >> > hi there,
    >> > I have a msg stuck in my outbox, it never sent for some reason and i cant
    >> > delete, move or do anything with it. i have recently changed service
    >> > providers. so evertime i now go into windows mail it comes up saying...
    >> >
    >> > one or more messages in your Outbox does not have a valid account specified.
    >> > Would you like to use your defult account to send this message?
    >> >
    >> > even if i hit yes..or even no..it does nothing ad keeps poping up with that
    >> > when i get into windows mail or try to send a message.
    >>

      My System SpecsSystem Spec

  8. #8


    Guest

    Re: Windows Mail, Msg stuck in outbox

    Did you try both the 32-bit version of the hotfix and the 64-bit
    version? At least one of those should not apply, but not everyone
    guesses right about which one. Also, do you have the Vista SP1
    update installed, which includes this hotfix and more, but takes
    longer to install?

    "drangedaz" <drangedaz@xxxxxx> wrote in message
    news:A7A940A9-2919-4594-9319-FE87D2F10FBD@xxxxxx

    >I tried the above link and it says this update does not apply to me?
    >
    >
    > "Gary VanderMolen" wrote:
    >

    >> Believe it or not, the solution to that problem gets posted here about
    >> 20 times each day. It is hard to miss.
    >>
    >> Use this Microsoft fix:
    >> http://support.microsoft.com/default.aspx/kb/941090
    >>
    >> --
    >> Gary VanderMolen, MS-MVP
    >>
    >>
    >> "sweethips12" <sweethips12@xxxxxx> wrote in message
    >> news:E40D3823-A17C-47DE-A0D1-911671D539EE@xxxxxx

    >> > hi there,
    >> > I have a msg stuck in my outbox, it never sent for some reason and i
    >> > cant
    >> > delete, move or do anything with it. i have recently changed service
    >> > providers. so evertime i now go into windows mail it comes up saying...
    >> >
    >> > one or more messages in your Outbox does not have a valid account
    >> > specified.
    >> > Would you like to use your defult account to send this message?
    >> >
    >> > even if i hit yes..or even no..it does nothing ad keeps poping up with
    >> > that
    >> > when i get into windows mail or try to send a message.
    >>


      My System SpecsSystem Spec

  9. #9


    luceve Guest

    RE: Windows Mail, Msg stuck in outbox

    I have exactly the same problem, only the puzzling thing for me is that the
    message did actually get sent but seemed to save a clone in the outbox.
    Interesting that Microsoft though appears to be letting their 'community'
    just chat to each other and do nothing to advise/rectify the problem.

    "sweethips12" wrote:

    > hi there,
    > I have a msg stuck in my outbox, it never sent for some reason and i cant
    > delete, move or do anything with it. i have recently changed service
    > providers. so evertime i now go into windows mail it comes up saying...
    >
    > one or more messages in your Outbox does not have a valid account specified.
    > Would you like to use your defult account to send this message?
    >
    > even if i hit yes..or even no..it does nothing ad keeps poping up with that
    > when i get into windows mail or try to send a message.

      My System SpecsSystem Spec

  10. #10


    Guest

    Re: Windows Mail, Msg stuck in outbox

    Click on the Outbox, then that message, and try to either move it to
    the Drafts folder or delete it. If it refuses to do either, download and
    install this hotfix, with Windows Mail not running:

    http://support.microsoft.com/default.aspx/kb/941090

    Although it's labelled as for mail stuck in the Outbox, it also works
    in other folders. The Vista SP1 update contains this hotfix and more,
    but takes longer to install.

    Microsoft seemd to have given up on fixing any more problems in
    Windows Mail, and offered a new email/newsreader program instead:

    http://get.live.com/wlmail/overview

    They're at least trying to fix any problems found in this one.

    "luceve" <luceve@xxxxxx> wrote in message
    news:96A41D18-4CBA-4041-9B85-9B7958460664@xxxxxx

    >I have exactly the same problem, only the puzzling thing for me is that the
    > message did actually get sent but seemed to save a clone in the outbox.
    > Interesting that Microsoft though appears to be letting their 'community'
    > just chat to each other and do nothing to advise/rectify the problem.
    >
    > "sweethips12" wrote:
    >

    >> hi there,
    >> I have a msg stuck in my outbox, it never sent for some reason and i cant
    >> delete, move or do anything with it. i have recently changed service
    >> providers. so evertime i now go into windows mail it comes up saying...
    >>
    >> one or more messages in your Outbox does not have a valid account
    >> specified.
    >> Would you like to use your defult account to send this message?
    >>
    >> even if i hit yes..or even no..it does nothing ad keeps poping up with
    >> that
    >> when i get into windows mail or try to send a message.


      My System SpecsSystem Spec

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Windows Mail, Msg stuck in outbox problems?

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