"sweethips12" <sweethips12@xxxxxx> wrote in message
> hi there,
> I have a msg stuck in my outbox, it never sent for some reason and i cant
> delete, move or do anything with it. i have recently changed service
> providers. so evertime i now go into windows mail it comes up saying...
> one or more messages in your Outbox does not have a valid account
> Would you like to use your defult account to send this message?
> even if i hit yes..or even no..it does nothing ad keeps poping up with
> when i get into windows mail or try to send a message.
Download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version
first. Certain common antivirus programs, such as most of those
from Norton or McAfee, tend to cause stuck messages and other
problems in Windows Mail, although seldom immediately, so if you
have such a program, remember where to find the hotfix, and hope it
will install again if you need it again. A recent version of the Trend
antivirus program also causes problems in Windows Mail.
The Vista SP1 update contains this hotfix and more, but takes
longer to install.