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| | #1 (permalink) |
| Vista Home Premium 32bit | Contacts link causing close down Have been using Mail with no problem for a long while but just recently when I click on Contacts Mail or Tools/Windows Contacts - Mail just closes down. I can still use create mail and it finds the Contacts with no problem - seems like some linkage problem Any ideas? |
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| | #2 (permalink) |
| | Re: Contacts link causing close down Did you install Outlook 2000? It can cause that problem. -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:e39157b8197bec6b75f78abeff41777b@xxxxxx-gateway.com... Quote: > > Have been using Mail with no problem for a long while but just recently > when I click on Contacts Mail or Tools/Windows Contacts - Mail just > closes down. > I can still use create mail and it finds the Contacts with no problem - > seems like some linkage problem > Any ideas? > > > -- > lakelands |
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| | #3 (permalink) |
| Vista Home Premium 32bit | Re: Contacts link causing close down No but we do have Outlook 2002 installed |
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| | #4 (permalink) |
| Vista Home Premium 32bit | Re: Contacts link causing close down Just some extra info on this problem - prior to the close down of Mail I get the message "WiIndows Mail has stopped working". I can still export the Contacts out of Mail but after doing so & when Contacts appears in the Start Menu if I click on the Contacts there it tells me that "Contacts has stopped working". |
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| | #5 (permalink) |
| | Re: Contacts link causing close down Please quote the message you are responding to. Outlook 2002 may well be causing this problem, since it is not fully compatible with Vista. Your choices are to uninstall Outlook 2002, or else upgrade your Windows Mail to Windows Live Mail: http://get.live.com/wlmail/overview -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:7cb4cbef088964efe76807470b9ae16e@xxxxxx-gateway.com... Quote: > > No but we do have Outlook 2002 installed > > > -- > lakelands |
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| | #6 (permalink) |
| | Re: Contacts link causing close down See previous response. -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:4697904b36988779d8e765f36e6fd347@xxxxxx-gateway.com... Quote: > > Just some extra info on this problem - prior to the close down of Mail I > get the message "WiIndows Mail has stopped working". > I can still export the Contacts out of Mail but after doing so & when > Contacts appears in the Start Menu if I click on the Contacts there it > tells me that "Contacts has stopped working". > > > -- > lakelands |
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| | #7 (permalink) |
| Vista Home Premium 32bit | Re: Contacts link causing close down Uninstalled Outlook 2002 - Contacts still closing down Mail - Used Live Mail - no Contacts at all |
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| | #8 (permalink) |
| | Re: Contacts link causing close down Try renaming or deleting the wab32.dll and wab32res.dll files in the C:\Windows\System32 directory. If no difference, search for other occurrences of those files. If Windows Mail can't be fixed, then use Windows Live Mail. If Contacts in Windows Live Mail (WLM) is empty, do a one-time import. In WLM: Open Contacts, press Alt to get the File menu, then File, Import, "Address book for current Windows user". -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:96afc0db8bc20aa6633ac42ed996edef@xxxxxx-gateway.com... Quote: > > Uninstalled Outlook 2002 - Contacts still closing down Mail - Used Live > Mail - no Contacts at all > > Gary VanderMolen;720847 Wrote: Quote: >> See previous response. >> >> -- >> Gary VanderMolen, MS-MVP >> >> >> "lakelands" <guest@xxxxxx-email.com> wrote in message >> news:4697904b36988779d8e765f36e6fd347@xxxxxx-gateway.com... > > -- > lakelands |
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| | #9 (permalink) |
| Vista Home Premium 32bit | Re: Contacts link causing close down Try renaming or deleting the wab32.dll and wab32res.dll files in the C:\Windows\System32 directory. If no difference, search for other occurrences of those files. If Windows Mail can't be fixed, then use Windows Live Mail. If Contacts in Windows Live Mail (WLM) is empty, do a one-time import. In WLM: Open Contacts, press Alt to get the File menu, then File, Import, "Address book for current Windows user". -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:96afc0db8bc20aa6633ac42ed996ede...gateway.com... |
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| | #10 (permalink) |
| | Re: Contacts link causing close down Explain to the rest of he family that Microsoft has virtually abandoned Windows Mail, and no more upgrades or bug fixes will be forthcoming. Windows Live Mail has many improvements and fixes compared to Windows Mail. For example, real-time spell checking, auto-correction of commonly misspelled words, auto-completion of recipients, etc. -- Gary VanderMolen, MS-MVP "lakelands" <guest@xxxxxx-email.com> wrote in message news:f4b892162981f1729c95089b54c79e24@xxxxxx-gateway.com... Quote: > > Gary VanderMolen;721375 Wrote: Quote: >> Try renaming or deleting the wab32.dll and wab32res.dll files >> in the C:\Windows\System32 directory. If no difference, search >> for other occurrences of those files. If Windows Mail can't be >> fixed, then use Windows Live Mail. >> >> If Contacts in Windows Live Mail (WLM) is empty, do a one-time >> import. In WLM: Open Contacts, press Alt to get the File menu, >> then File, Import, "Address book for current Windows user". >> >> -- >> Gary VanderMolen, MS-MVP >> >> >> "lakelands" <guest@xxxxxx-email.com> wrote in message >> news:96afc0db8bc20aa6633ac42ed996edef@xxxxxx-gateway.com... > Mail since I got Vista with no problems - can open Contacts via > Explorer and also via Create Message using Contacts - if problem > persists will move over to Live (under duress form the rest of my > family) Thanks for your help > > > -- > lakelands |
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