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Vista Tutorial - Weird lost email problem - email downloaded from ISP, but not foun

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Old 05-23-2008   #1 (permalink)
JackF
Guest


 
 

Weird lost email problem - email downloaded from ISP, but not foun

I noticed today that I wasn't getting any email. So I sent myself a test
email (from a yahoo account), hit send/receive, got the usual box saying
"receiving 1 of 1", it looked like it was downloading (but no green bar) and
then no email. I checked all the folders, and it's not here. I also
searched the entire computer, and none of the email sent to me in the last 12
hours is here. I (eventually) rebooted, and windows mail is now again
receiving email as usual. My ISP confirms that my email was downloaded off
their server, but there's no sign of it here.

I know of at least one important email that was sent and did not download.
Any thoughts on what may have happened and whether there's any way to recover
my lost bits? (My ISP has promised to restore any email that was on their
server at midnight, but anything since then is gone.)

My System SpecsSystem Spec
Old 05-23-2008   #2 (permalink)
Gary VanderMolen
Guest


 
 

Re: Weird lost email problem - email downloaded from ISP, but not foun

Make sure each folder you look in has its view set to "Show All Messages"
rather than "Hide Read Messages".
Also make sure you do not have your Junk E-mail Options configured to
"Permanently delete..."

--
Gary VanderMolen, MS-MVP


"JackF" <JackF@xxxxxx> wrote in message news:5CD90436-9836-4E5C-AA0F-34CBFC00F47F@xxxxxx
Quote:

>I noticed today that I wasn't getting any email. So I sent myself a test
> email (from a yahoo account), hit send/receive, got the usual box saying
> "receiving 1 of 1", it looked like it was downloading (but no green bar) and
> then no email. I checked all the folders, and it's not here. I also
> searched the entire computer, and none of the email sent to me in the last 12
> hours is here. I (eventually) rebooted, and windows mail is now again
> receiving email as usual. My ISP confirms that my email was downloaded off
> their server, but there's no sign of it here.
>
> I know of at least one important email that was sent and did not download.
> Any thoughts on what may have happened and whether there's any way to recover
> my lost bits? (My ISP has promised to restore any email that was on their
> server at midnight, but anything since then is gone.)
My System SpecsSystem Spec
Old 05-23-2008   #3 (permalink)
Hal Hostetler [MVP P/I]
Guest


 
 

Re: Weird lost email problem - email downloaded from ISP, but not foun

Sounds like a classic case AntiVirus scanner misbehavior, are you running an
AV application and have it set to scan your email?

Hal
--
Hal Hostetler, CPBE -- hhh@xxxxxx
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"JackF" <JackF@xxxxxx> wrote in message
news:5CD90436-9836-4E5C-AA0F-34CBFC00F47F@xxxxxx
Quote:

> I noticed today that I wasn't getting any email. So I sent myself a test
> email (from a yahoo account), hit send/receive, got the usual box saying
> "receiving 1 of 1", it looked like it was downloading (but no green bar)
and
Quote:

> then no email. I checked all the folders, and it's not here. I also
> searched the entire computer, and none of the email sent to me in the last
12
Quote:

> hours is here. I (eventually) rebooted, and windows mail is now again
> receiving email as usual. My ISP confirms that my email was downloaded
off
Quote:

> their server, but there's no sign of it here.
>
> I know of at least one important email that was sent and did not download.
> Any thoughts on what may have happened and whether there's any way to
recover
Quote:

> my lost bits? (My ISP has promised to restore any email that was on their
> server at midnight, but anything since then is gone.)

My System SpecsSystem Spec
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