I re-created the email accounts as well as changing the passwords. Now,
the security popup is gone BUT I'm receiving this error again:
The connection to the server has failed. Subject 'test', Account:
'Suruga.Admin', Server: 'mail.suruga-it.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
Note: It takes like 20sec. displaying "FINDING HOST..." then another 20secs.
then there's the ERROR MESSAGE....
I have a COMODO firewall & my anti-virus is AVG 7.5
How to solve this?
"Gary VanderMolen" wrote:
> I don't see any obvious mistakes. The malfunctioning account
> may have become corrupt, so try deleting it, restarting Windows Mail,
> then recreating that account. If no joy, one workaround is to replace
> srv6.890m.com with mail.suruga-it.com as the outgoing mail server
> in that malfunctioning account. You would also need to change the port
> from 465 to 25, and use the custom SMTP authentication settings.
> Gary VanderMolen, MS-MVP
> "sircheel" <sircheel@xxxxxx> wrote in message news:BED4ADBD-10CA-44D3-A25D-74CEDC53BD46@xxxxxx
> > Yes, I think I have two problems but my main problem is
> > the security popup issue. The error message only appears when
> > I click CANCEL on the security popup but when I enter my Username &
> > Password then click OK, it will keep prompting me the popup with no
> > error message.
> > I used 465 for SSL because the outgoing server needs authentication.
> > I tried port 25 but it gives me an error message. But for port 465, it was
> > working properly before...I can send and receive emails with NO
> > security popup.
> > Here's the Manual Setting:
> > Mail Server Username: chris.lee+suruga-it.com
> > Incoming Mail Server: mail.suruga-it.com
> > Incoming Mail Server: (SSL) srv6.890m.com
> > Outgoing Mail Server: mail.suruga-it.com (server requires authentication)
> > port 25
> > Outgoing Mail Server: (SSL) srv6.890m.com (server requires authentication)
> > port 465
> > Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS
> > (SSL/TLS)
> > Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)
> > "Gary VanderMolen" wrote:
> >> The error messages you included are for a different problem
> >> than the security popup issue. So, you may have two separate problems.
> >> That mail server belongs to a webhosting company. In my experience,
> >> webhosts seldom support port 465. Are you sure about that port?
> >> Unfortunately, port 25 will probably not work either, since your ISP
> >> will block it. Why not use the SMTP server belonging to your ISP?
> >> --
> >> Gary VanderMolen, MS-MVP
> >> "sircheel" <sircheel@xxxxxx> wrote in message news:8F6A98AD-0862-453B-90F6-1A44BE5BF95B@xxxxxx
> >> >I manually configured the email provided by my web host using Windows Mail.
> >> > It was working properly until recently this week, it cannot send any emails
> >> > anymore.
> >> > I DID NOT CHANGE anything in the configuration. Everytime I send emails, it
> >> > keeps on prompting me Windows Security asking for the Username & Password.
> >> >
> >> > I typed my username & password correctly BUT it keeps on prompting me the
> >> > same pop up. The username & password I entered are all correct. Sometimes it
> >> > gives me this error message:
> >> >
> >> > The connection to the server has failed. Subject 'test', Account: 'Suruga
> >> > Admin', Server: 'srv6.890m.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes,
> >> > Socket Error: 10061, Error Number: 0x800CCC0E
> >> >
> >> > The connection to the server has failed. Subject 'Re: 000webhost.com',
> >> > Account: 'Christopher P. Lee', Server: 'srv6.890m.com', Protocol: SMTP, Port:
> >> > 465, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E
> >> >
> >> > Here's a screenshot of my problem:
> >> > http://img390.imageshack.us/img390/5034/errorpg7.gif
> >> >
> >> > I already ask for customer support of my web host, but they checked the
> >> > email and it's working properly. I asked for another customer support in HP &
> >> > they told me that I need to re-create the email accounts which I did, still
> >> > it's not working.
> >> >
> >> > Posting here is the last help I can think of, hope anyone can help me
> >> > out....Thanks.