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05-27-2008
| #1 (permalink) |
| | Windows mail + computer freeze Hi All, When I attempt to open Windows Mail for the first time each day the splash screen appears and then, 9 times out of 10, my computer freezes. This only happens the first time each day. It opens instantly for the remainder of the day. I am forced to power off and reboot which can happen 1 to 3 times before Windows Mail will open. I am running Vista with SP1. I have not installed anything new and no settings have been changed. All suggested solutions will be welcome. Thankyou |
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05-27-2008
| #2 (permalink) |
| | Re: Windows mail + computer freeze Which antivirus are you running? Some of them are not compatible with Windows Mail. -- Gary VanderMolen, MS-MVP "Pops" <Pops@xxxxxx> wrote in message news:EAB1287F-B59A-4398-B00A-06D92BD198D0@xxxxxx Quote: > Hi All, > When I attempt to open Windows Mail for the first time each day the splash > screen appears and then, 9 times out of 10, my computer freezes. This only > happens the first time each day. It opens instantly for the remainder of the > day. > I am forced to power off and reboot which can happen 1 to 3 times before > Windows Mail will open. > I am running Vista with SP1. I have not installed anything new and no > settings have been changed. > All suggested solutions will be welcome. > Thankyou > |
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05-28-2008
| #3 (permalink) |
| | Re: Windows mail + computer freeze Hi Gary, I run McAfee but I'm 99% sure this is not the cause "Gary VanderMolen" wrote: Quote: > Which antivirus are you running? Some of them are not compatible > with Windows Mail. > > -- > Gary VanderMolen, MS-MVP > > > "Pops" <Pops@xxxxxx> wrote in message news:EAB1287F-B59A-4398-B00A-06D92BD198D0@xxxxxx Quote: > > Hi All, > > When I attempt to open Windows Mail for the first time each day the splash > > screen appears and then, 9 times out of 10, my computer freezes. This only > > happens the first time each day. It opens instantly for the remainder of the > > day. > > I am forced to power off and reboot which can happen 1 to 3 times before > > Windows Mail will open. > > I am running Vista with SP1. I have not installed anything new and no > > settings have been changed. > > All suggested solutions will be welcome. > > Thankyou > > |
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05-28-2008
| #4 (permalink) |
| | Re: Windows mail + computer freeze Turning off email scanning in McAfee is a good first step, but it may not be enough. If not, uninstall it and follow up with their removal tool: http://service.mcafee.com/FAQDocumen...107083&lc=1033 You can always reinstall it if it turns out not to be the culprit. -- Gary VanderMolen, MS-MVP "Pops" <Pops@xxxxxx> wrote in message news:37C7E5A1-6079-4D1C-848F-9A621C9E4FE9@xxxxxx Quote: > Hi Gary, > I run McAfee but I'm 99% sure this is not the cause > > "Gary VanderMolen" wrote: > Quote: >> Which antivirus are you running? Some of them are not compatible >> with Windows Mail. >> >> -- >> Gary VanderMolen, MS-MVP >> >> >> "Pops" <Pops@xxxxxx> wrote in message news:EAB1287F-B59A-4398-B00A-06D92BD198D0@xxxxxx Quote: >> > Hi All, >> > When I attempt to open Windows Mail for the first time each day the splash >> > screen appears and then, 9 times out of 10, my computer freezes. This only >> > happens the first time each day. It opens instantly for the remainder of the >> > day. >> > I am forced to power off and reboot which can happen 1 to 3 times before >> > Windows Mail will open. >> > I am running Vista with SP1. I have not installed anything new and no >> > settings have been changed. >> > All suggested solutions will be welcome. >> > Thankyou >> > |
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