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Vista - Stored Passwords mysteriously disappear

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Old 05-28-2008   #1 (permalink)
BehavioralCounselor


 
 

Stored Passwords mysteriously disappear

Every so often (once a week or once every two weeks) when I start up Windows
Mail, I get error messages on all my e-mail accounts. Then I find that my
stored password for each e-mail account is gone, even though the 'remember my
password' is checked. After I re-enter my passwords, all works fine again,
but why do they disappear in the first place? The last Windows Update
relating to Windows Mail was for Junk E-mail Filter for May 2008. I don't
know if this has anything to do with it. Has anyone else experienced their
passwords mysteriously missing from their e-mail accounts in Windows Mail?

My System SpecsSystem Spec
Old 05-28-2008   #2 (permalink)
BehavioralCounselor


 
 

RE: Stored Passwords mysteriously disappear

As an addendum to my previous post, All of my Windows Live Messenger accounts
also disappear!

"BehavioralCounselor" wrote:
Quote:

> Every so often (once a week or once every two weeks) when I start up Windows
> Mail, I get error messages on all my e-mail accounts. Then I find that my
> stored password for each e-mail account is gone, even though the 'remember my
> password' is checked. After I re-enter my passwords, all works fine again,
> but why do they disappear in the first place? The last Windows Update
> relating to Windows Mail was for Junk E-mail Filter for May 2008. I don't
> know if this has anything to do with it. Has anyone else experienced their
> passwords mysteriously missing from their e-mail accounts in Windows Mail?
My System SpecsSystem Spec
Old 05-28-2008   #3 (permalink)
Gary VanderMolen


 
 

Re: Stored Passwords mysteriously disappear

This problem can be cause by a non-compatible antivirus.
Which one are you using?

--
Gary VanderMolen, MS-MVP


"BehavioralCounselor" <BehavioralCounselor@xxxxxx> wrote in message news:4C966580-4571-41DD-A9A5-F5CED16F03D7@xxxxxx
Quote:

> Every so often (once a week or once every two weeks) when I start up Windows
> Mail, I get error messages on all my e-mail accounts. Then I find that my
> stored password for each e-mail account is gone, even though the 'remember my
> password' is checked. After I re-enter my passwords, all works fine again,
> but why do they disappear in the first place? The last Windows Update
> relating to Windows Mail was for Junk E-mail Filter for May 2008. I don't
> know if this has anything to do with it. Has anyone else experienced their
> passwords mysteriously missing from their e-mail accounts in Windows Mail?
My System SpecsSystem Spec
Old 05-29-2008   #4 (permalink)
BehavioralCounselor


 
 

Re: Stored Passwords mysteriously disappear

Thanks Gary, but I don't use antivirus software on this machine.

"Gary VanderMolen" wrote:
Quote:

> This problem can be cause by a non-compatible antivirus.
> Which one are you using?
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "BehavioralCounselor" <BehavioralCounselor@xxxxxx> wrote in message news:4C966580-4571-41DD-A9A5-F5CED16F03D7@xxxxxx
Quote:

> > Every so often (once a week or once every two weeks) when I start up Windows
> > Mail, I get error messages on all my e-mail accounts. Then I find that my
> > stored password for each e-mail account is gone, even though the 'remember my
> > password' is checked. After I re-enter my passwords, all works fine again,
> > but why do they disappear in the first place? The last Windows Update
> > relating to Windows Mail was for Junk E-mail Filter for May 2008. I don't
> > know if this has anything to do with it. Has anyone else experienced their
> > passwords mysteriously missing from their e-mail accounts in Windows Mail?
>
My System SpecsSystem Spec
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