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Vista - windows mail deleting

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Old 06-01-2008   #1 (permalink)
Simon


 
 

windows mail deleting

I try to close windows mail and Vista to restart it. How can I change this?
Also, I have set Mail to "empty deleted items on close" - this is not
working - is it linked to my 1st question?

My System SpecsSystem Spec
Old 06-01-2008   #2 (permalink)


 
 

Re: windows mail deleting


"Simon" <Simon@xxxxxx> wrote in message
news:85E882E2-8132-4F67-8857-3B6D9C49587C@xxxxxx
Quote:

>I try to close windows mail and Vista to restart it. How can I change this?
Your question isn't clear. Try again and include more detail.

If you get any error messages, right click on them and copy the entire
error messages to your next message.

Also tell us what if any antivirus programs you have, since interference
from antivirus programs is one of the more common causes of problems
in Windows Mail.
Quote:

> Also, I have set Mail to "empty deleted items on close" - this is not
> working - is it linked to my 1st question?
Click on Deleted Items, then Edit, then Empty 'Deleted Items' Folder.
If this produces any error messages instead of emptying the folder,
download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update includes this hotfix and more, but takes longer
to install.


My System SpecsSystem Spec
Old 06-01-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: windows mail deleting

Quote  Quote: Originally Posted by Simon View Post
I try to close windows mail and Vista to restart it. How can I change this?
Also, I have set Mail to "empty deleted items on close" - this is not
working - is it linked to my 1st question?
Hi Simon,

If you are having problems deleting email messages, then this will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and other security programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn
My System SpecsSystem Spec
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