Vista Tutorial - Can't delete an email from my in box

I can't delete an email from my in box. It says "An unknown error has
occured".
--
Tire Guy

To solve the immediate problem, apply this Microsoft fix:
http://support.microsoft.com/kb/941090

It only mentions Outbox, but it works for all mail folders.

The root cause for this problem is running a non-compatible antivirus.
As a minimum, email scanning in the antivirus must be disabled.
Some AV products will need to be uninstalled.

--
Gary VanderMolen, MS-MVP


"tireguy" <tires@xxxxxx> wrote in message news:F58E91BA-6F00-4113-8436-F7AE11F61028@xxxxxx

Hi Tire Guy,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and other security programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn