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| | #1 (permalink) |
| | Cannot send emails I have moved and changed email services. All my efforts to change the default servers for window mail to my new email address have failed. I keep getting an authentication error message referring to my old email adress and saying it does not recognize it, which of course it will not as I no longer use that email address or server. I have deleted the old account and added the new one in windows mail but that has not helped. I still cannot send emails through widows mail. Can anyone tell me what I need to do as this is driving me crazy. |
My System Specs![]() |
| | #2 (permalink) |
| | RE: Cannot send emails Hello! I have the same problem. I cannot send emails. By sending appears window with processes. Obtain and send emails. The sheet with mistakes told me something like this: Unnown mistake, SMTP, mistake number 0x800C013E I don“t now how to repare it. If you will find the answer, send me it please. My email adress is igor.ico@xxxxxx . Many thanks! Igor "Carl" wrote: Quote: > I have moved and changed email services. All my efforts to change the > default servers for window mail to my new email address have failed. I keep > getting an authentication error message referring to my old email adress and > saying it does not recognize it, which of course it will not as I no longer > use that email address or server. I have deleted the old account and added > the new one in windows mail but that has not helped. I still cannot send > emails through widows mail. Can anyone tell me what I need to do as this is > driving me crazy. |
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| | #3 (permalink) |
| | Re: Cannot send emails "Carl" <Carl@xxxxxx> wrote in message news:73A45F02-EED2-4679-A8A8-48D1E199062A@xxxxxx Quote: >I have moved and changed email services. All my efforts to change the > default servers for window mail to my new email address have failed. I > keep > getting an authentication error message referring to my old email adress > and > saying it does not recognize it, which of course it will not as I no > longer > use that email address or server. I have deleted the old account and > added > the new one in windows mail but that has not helped. I still cannot send > emails through widows mail. Can anyone tell me what I need to do as this > is > driving me crazy. set up the connection to the new internet provider? |
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| | #4 (permalink) |
| | Re: Cannot send emails For your problem, click on the Outbox and try moving any messages you find there to the Drafts folder or deleting them. If any refuse to do either, download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 If you'd like to see a translation of the description of this hotfix to some other language first, click on the triangle under Article Translations, then the language you want, then the arrow to the right of the triangle. Although it's labelled as for stuck messages in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. The Vista SP1 update includes this hotfix and more, but takes linger to install. Such stuck messages are often due to interference from an antivirus program. What if any antivirus programs do you have? "Igor" <Igor@xxxxxx> wrote in message news:96A4D525-2037-46B5-BB67-0B6F5806EEDD@xxxxxx Quote: > Hello! I have the same problem. I cannot send emails. By sending appears > window with processes. Obtain and send emails. The sheet with mistakes > told > me something like this: Unnown mistake, SMTP, mistake number 0x800C013E > I don“t now how to repare it. If you will find the answer, send me it > please. > My email adress is igor.ico@xxxxxx . > Many thanks! > > Igor > "Carl" wrote: > Quote: >> I have moved and changed email services. All my efforts to change the >> default servers for window mail to my new email address have failed. I >> keep >> getting an authentication error message referring to my old email adress >> and >> saying it does not recognize it, which of course it will not as I no >> longer >> use that email address or server. I have deleted the old account and >> added >> the new one in windows mail but that has not helped. I still cannot send >> emails through widows mail. Can anyone tell me what I need to do as this >> is >> driving me crazy. |
My System Specs![]() |
| | #5 (permalink) |
| | RE: Cannot send emails I have 14 emails sitting in the outbox. How do I get them to go? The last time any mail went was 5/17 -- pitcop "Carl" wrote: Quote: > I have moved and changed email services. All my efforts to change the > default servers for window mail to my new email address have failed. I keep > getting an authentication error message referring to my old email adress and > saying it does not recognize it, which of course it will not as I no longer > use that email address or server. I have deleted the old account and added > the new one in windows mail but that has not helped. I still cannot send > emails through widows mail. Can anyone tell me what I need to do as this is > driving me crazy. |
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| | #6 (permalink) |
| | Re: Cannot send emails Click on the Outbox, then each of the messages you find there. If any of them show an error message instead of a message you tried to send, move it to the Drafts folder or delete it. If it refuses to do either, download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for messages stuck in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. The Vista SP1 includes this hotfix and more, but takes longer to install. If this doesn't cure your problem when you restart Windows Mail, send yourself a short message. If this causes any error messages, right click on them and copy them to your next message. Also, if you need more help, what if any antivirus programs do you have? Some of them cause problems in Windows Mail, although seldom immediately. "pitcop" <pitcop@xxxxxx> wrote in message news:145DED9B-94DF-43B8-A005-B75A9521168F@xxxxxx Quote: >I have 14 emails sitting in the outbox. How do I get them to go? The last > time any mail went was 5/17 > -- > pitcop > > > "Carl" wrote: > Quote: >> I have moved and changed email services. All my efforts to change the >> default servers for window mail to my new email address have failed. I >> keep >> getting an authentication error message referring to my old email adress >> and >> saying it does not recognize it, which of course it will not as I no >> longer >> use that email address or server. I have deleted the old account and >> added >> the new one in windows mail but that has not helped. I still cannot send >> emails through widows mail. Can anyone tell me what I need to do as this >> is >> driving me crazy. |
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| | #7 (permalink) |
| | Re: Cannot send emails Please post the complete error message. -- Gary VanderMolen, MS-MVP "Carl" <Carl@xxxxxx> wrote in message news:73A45F02-EED2-4679-A8A8-48D1E199062A@xxxxxx Quote: >I have moved and changed email services. All my efforts to change the > default servers for window mail to my new email address have failed. I keep > getting an authentication error message referring to my old email adress and > saying it does not recognize it, which of course it will not as I no longer > use that email address or server. I have deleted the old account and added > the new one in windows mail but that has not helped. I still cannot send > emails through widows mail. Can anyone tell me what I need to do as this is > driving me crazy. |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Cannot send emails What happens when you try to send? Any error message? If so, copy it and post it here. If it says "Unknown error" try this: First you need to determine if those messages are 'stuck' in the Outbox. Move as many of those messages as you can to the Drafts folder. If one or more can't be moved or deleted, apply the Microsoft fix: http://support.microsoft.com/kb/941090 -- Gary VanderMolen, MS-MVP "pitcop" <pitcop@xxxxxx> wrote in message news:145DED9B-94DF-43B8-A005-B75A9521168F@xxxxxx Quote: >I have 14 emails sitting in the outbox. How do I get them to go? The last > time any mail went was 5/17 > -- > pitcop > > > "Carl" wrote: > Quote: >> I have moved and changed email services. All my efforts to change the >> default servers for window mail to my new email address have failed. I keep >> getting an authentication error message referring to my old email adress and >> saying it does not recognize it, which of course it will not as I no longer >> use that email address or server. I have deleted the old account and added >> the new one in windows mail but that has not helped. I still cannot send >> emails through widows mail. Can anyone tell me what I need to do as this is >> driving me crazy. |
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