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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | Can't send email This is my first time using Windows Mail and for whatever reason I am not able to send emails to people who have an office email address... The error message reads: An unknown error has occurred. Subject 'Re: ', Account: 'mail.charter.net', Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 charter.net connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 Can someone please tell me how to fix this? Also, I am using Trend Micro Antivirus. Thanks |
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| | #2 (permalink) |
| | Re: Can't send email "LNT1217" <LNT1217@xxxxxx> wrote in message news B476D6F-BC44-4F0D-B566-E2EE61C12232@xxxxxxQuote: > This is my first time using Windows Mail and for whatever reason I am not > able to send emails to people who have an office email address... The > error > message reads: > > An unknown error has occurred. Subject 'Re: ', Account: > 'mail.charter.net', > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 > charter.net > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, > Server > Error: 421, Error Number: 0x800CCC67 > > Can someone please tell me how to fix this? Also, I am using Trend Micro > Antivirus. > 70.218.47.177 connects through myvwz.com instead . If your connection to the server crosses over from one internet provider's equipment to another's before it reaches the server, such connections to port 25 are often blocked to cause problems for spammers. If this is the case, you need to ask charter.net if their outgoing mail server will accept outgoing mail through some other port instead, and if so, where to find their instructions for doing switching to the other port. Just trying all the ports is a very slow way to find out, since there are about 65,000 ports available and it's unlikely that more than a few of them will accept outgoing mail. If you're using a wireless connection, that increases your chance of such problems, since wireless connections have a tendency to occasionally go through a neighbor's wireless server instead of your own, and therefore reach the internet through your neighbor's internet provider instead of yours. See if this helps: http://www.charter.com/customers/sup...articleid=1781 Quote: > Thanks |
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| | #3 (permalink) |
| | Re: Can't send email The IP address (70.218.47.177) in the error message is owned by Verizon Wireless. So you are connected to Verizon, and trying to send thru Charter. I'm not familiar with either, but I suspect Charter won't let you use their email server, since you are not connected to them. Either use Verizon's server, or Charter's webmail, or get a Gmail account, and use their server to send. http://www.charter.com/visitors/general.aspx?ownerid=11 "What is mail relaying and does Charter allow this practice? Mail relaying is the practice of using Charter mail servers to send mail (SMTP) from non Charter IP space or from domains not hosted by Charter Communications. Relaying is not allowed by Charter. If a Charter customer is using their laptop outside the Charter network, they should use http://webmail.charter.net or change the outgoing mail server setting on their mail client to match the outgoing mail server of the service provider they are using." -- Vista Home Premium 32 SP1 http://get.live.com/wlmail/overview "LNT1217" <LNT1217@xxxxxx> wrote in message news B476D6F-BC44-4F0D-B566-E2EE61C12232@xxxxxxQuote: > This is my first time using Windows Mail and for whatever reason I am not > able to send emails to people who have an office email address... The > error > message reads: > > An unknown error has occurred. Subject 'Re: ', Account: > 'mail.charter.net', > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 > charter.net > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, > Server > Error: 421, Error Number: 0x800CCC67 > > Can someone please tell me how to fix this? Also, I am using Trend Micro > Antivirus. > > Thanks |
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| | #4 (permalink) |
| | RE: Can't send email I am having the same problem as LNT1217. Please help. -- Technologically challenged "LNT1217" wrote: Quote: > This is my first time using Windows Mail and for whatever reason I am not > able to send emails to people who have an office email address... The error > message reads: > > An unknown error has occurred. Subject 'Re: ', Account: 'mail.charter.net', > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 charter.net > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, Server > Error: 421, Error Number: 0x800CCC67 > > Can someone please tell me how to fix this? Also, I am using Trend Micro > Antivirus. > > Thanks |
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| | #5 (permalink) |
| | Re: Can't send email I am having the same problem with Embarq and godaddy.net. Any suggestions? "Dave" wrote: Quote: > The IP address (70.218.47.177) in the error message is owned by Verizon > Wireless. > So you are connected to Verizon, and trying to send thru Charter. I'm not > familiar with either, but I suspect Charter won't let you use their email > server, since you are not connected to them. > > Either use Verizon's server, or Charter's webmail, or get a Gmail account, > and use their server to send. > > http://www.charter.com/visitors/general.aspx?ownerid=11 > "What is mail relaying and does Charter allow this practice? > Mail relaying is the practice of using Charter mail servers to send mail > (SMTP) from non Charter IP space or from domains not hosted by Charter > Communications. Relaying is not allowed by Charter. If a Charter customer is > using their laptop outside the Charter network, they should use > http://webmail.charter.net or change the outgoing mail server setting on > their mail client to match the outgoing mail server of the service provider > they are using." > > > -- > Vista Home Premium 32 SP1 > http://get.live.com/wlmail/overview > > > "LNT1217" <LNT1217@xxxxxx> wrote in message > news B476D6F-BC44-4F0D-B566-E2EE61C12232@xxxxxxQuote: > > This is my first time using Windows Mail and for whatever reason I am not > > able to send emails to people who have an office email address... The > > error > > message reads: > > > > An unknown error has occurred. Subject 'Re: ', Account: > > 'mail.charter.net', > > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 > > charter.net > > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, > > Server > > Error: 421, Error Number: 0x800CCC67 > > > > Can someone please tell me how to fix this? Also, I am using Trend Micro > > Antivirus. > > > > Thanks > |
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| | #6 (permalink) |
| | Re: Can't send email cypress wrote: Quote: > I am having the same problem as LNT1217. Please help. |
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| | #7 (permalink) |
| | Re: Can't send email cypress wrote: Quote: > I am having the same problem as LNT1217. Please help. Oops, sorry about the blank message, girlfriend talking in the background... Anyway, if your isp is abc.com then you will only be able to send mail through their server if you are connected to their network at the time. Your incoming mail server (It could be the same one) identifies you by your name and password before letting you read your mail, your outgoing server (the one at abc.com) cannot do this, so the only way it has to identify you is by the fact your are connected to it's own network. If you go to Las Vegas with your laptop you won't be connected that way. |
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| | #8 (permalink) |
| | Re: Can't send email How do you know your problem is identical? Please copy and post your complete error message. -- Gary VanderMolen, MS-MVP "Pam" <Pam@xxxxxx> wrote in message news:E89B1E15-8465-4FFC-8955-B1BDB3B1B7F5@xxxxxx Quote: >I am having the same problem with Embarq and godaddy.net. Any suggestions? > > "Dave" wrote: > Quote: >> The IP address (70.218.47.177) in the error message is owned by Verizon >> Wireless. >> So you are connected to Verizon, and trying to send thru Charter. I'm not >> familiar with either, but I suspect Charter won't let you use their email >> server, since you are not connected to them. >> >> Either use Verizon's server, or Charter's webmail, or get a Gmail account, >> and use their server to send. >> >> http://www.charter.com/visitors/general.aspx?ownerid=11 >> "What is mail relaying and does Charter allow this practice? >> Mail relaying is the practice of using Charter mail servers to send mail >> (SMTP) from non Charter IP space or from domains not hosted by Charter >> Communications. Relaying is not allowed by Charter. If a Charter customer is >> using their laptop outside the Charter network, they should use >> http://webmail.charter.net or change the outgoing mail server setting on >> their mail client to match the outgoing mail server of the service provider >> they are using." >> >> >> -- >> Vista Home Premium 32 SP1 >> http://get.live.com/wlmail/overview >> >> >> "LNT1217" <LNT1217@xxxxxx> wrote in message >> news B476D6F-BC44-4F0D-B566-E2EE61C12232@xxxxxxQuote: >> > This is my first time using Windows Mail and for whatever reason I am not >> > able to send emails to people who have an office email address... The >> > error >> > message reads: >> > >> > An unknown error has occurred. Subject 'Re: ', Account: >> > 'mail.charter.net', >> > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 >> > charter.net >> > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, >> > Server >> > Error: 421, Error Number: 0x800CCC67 >> > >> > Can someone please tell me how to fix this? Also, I am using Trend Micro >> > Antivirus. >> > >> > Thanks >> |
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| | #9 (permalink) |
| | Re: Can't send email How do you know your problem is identical? Please copy and post your complete error message. -- Gary VanderMolen, MS-MVP "cypress" <cypress@xxxxxx> wrote in message news:8760CE8E-FC49-4D0B-A9F2-2927A05F26B4@xxxxxx Quote: >I am having the same problem as LNT1217. Please help. > -- > Technologically challenged > > > "LNT1217" wrote: > Quote: >> This is my first time using Windows Mail and for whatever reason I am not >> able to send emails to people who have an office email address... The error >> message reads: >> >> An unknown error has occurred. Subject 'Re: ', Account: 'mail.charter.net', >> Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 charter.net >> connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, Server >> Error: 421, Error Number: 0x800CCC67 >> >> Can someone please tell me how to fix this? Also, I am using Trend Micro >> Antivirus. >> >> Thanks |
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| | #10 (permalink) |
| | Re: Can't send email The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider. The rejected e-mail address was 'Carol@xxxxxx .com'. Subject 'Windows Mail', Account: 'pop.secureserver.net', Server: 'smtpout.secureserver.net', Protocol: SMTP, Server Response: '553 Sorry, that domain isn't in my list of allowed rcpthosts.', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79 "Gary VanderMolen" wrote: Quote: > How do you know your problem is identical? > Please copy and post your complete error message. > > -- > Gary VanderMolen, MS-MVP > > > "Pam" <Pam@xxxxxx> wrote in message news:E89B1E15-8465-4FFC-8955-B1BDB3B1B7F5@xxxxxx Quote: > >I am having the same problem with Embarq and godaddy.net. Any suggestions? > > > > "Dave" wrote: > > Quote: > >> The IP address (70.218.47.177) in the error message is owned by Verizon > >> Wireless. > >> So you are connected to Verizon, and trying to send thru Charter. I'm not > >> familiar with either, but I suspect Charter won't let you use their email > >> server, since you are not connected to them. > >> > >> Either use Verizon's server, or Charter's webmail, or get a Gmail account, > >> and use their server to send. > >> > >> http://www.charter.com/visitors/general.aspx?ownerid=11 > >> "What is mail relaying and does Charter allow this practice? > >> Mail relaying is the practice of using Charter mail servers to send mail > >> (SMTP) from non Charter IP space or from domains not hosted by Charter > >> Communications. Relaying is not allowed by Charter. If a Charter customer is > >> using their laptop outside the Charter network, they should use > >> http://webmail.charter.net or change the outgoing mail server setting on > >> their mail client to match the outgoing mail server of the service provider > >> they are using." > >> > >> > >> -- > >> Vista Home Premium 32 SP1 > >> http://get.live.com/wlmail/overview > >> > >> > >> "LNT1217" <LNT1217@xxxxxx> wrote in message > >> news B476D6F-BC44-4F0D-B566-E2EE61C12232@xxxxxx> >> > This is my first time using Windows Mail and for whatever reason I am not > >> > able to send emails to people who have an office email address... The > >> > error > >> > message reads: > >> > > >> > An unknown error has occurred. Subject 'Re: ', Account: > >> > 'mail.charter.net', > >> > Server: 'mail.charter.net', Protocol: SMTP, Server Response: '421 > >> > charter.net > >> > connection refused from [70.218.47.177]', Port: 25, Secure(SSL): No, > >> > Server > >> > Error: 421, Error Number: 0x800CCC67 > >> > > >> > Can someone please tell me how to fix this? Also, I am using Trend Micro > >> > Antivirus. > >> > > >> > Thanks > >> > >> |
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