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Vista - Cannot delete from deleted items folder

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Old 06-09-2008   #1 (permalink)
Alison K


 
 

Cannot delete from deleted items folder

Hi

I know there are many threads on the above and have tried downloading the
KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that this
programme fix is not applicable to my system....so I also tried the 64bit
patch and this gave me the same response. Everything was running just fine
until about a week ago....

I do use Norton Antivirus, but it expired about a week ago and I have
reinstalled it today - neither action seems to have made a difference to the
fix issue.

Any ideas anyone. I currently have about 200 e-mails that I could do with
getting rid of...

Thanks
--
Portrait Photographer

My System SpecsSystem Spec
Old 06-09-2008   #2 (permalink)


 
 

Re: Cannot delete from deleted items folder


"Alison K" <AlisonK@xxxxxx> wrote in message
news:8E3F4C1B-8865-4FDA-9929-FF6A5BE241DE@xxxxxx
Quote:

> Hi
>
> I know there are many threads on the above and have tried downloading the
> KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that this
> programme fix is not applicable to my system....so I also tried the 64bit
> patch and this gave me the same response. Everything was running just fine
> until about a week ago....
>
> I do use Norton Antivirus, but it expired about a week ago and I have
> reinstalled it today - neither action seems to have made a difference to
> the
> fix issue.
>
> Any ideas anyone. I currently have about 200 e-mails that I could do with
> getting rid of...
>
> Thanks
> --
> Portrait Photographer
The Vista SP1 contains that hotfix and more, but takes longer to install.
It's
probably your next step, if you don't have it installed already.

If that doesn't help, you may have to try the WORKAROUND section of the
KB041090 description.

http://support.microsoft.com/default.aspx/kb/941090


My System SpecsSystem Spec
Old 06-09-2008   #3 (permalink)
Alison K


 
 

Re: Cannot delete from deleted items folder

Hello Robert

Thanks for the sp1 advice. I downloaded this this afternoon but it didn't
help and I've got about 50% of the way through the rebuilding workaround but
get stuck when I have to find the WindowsMail.MSMessageStore file and
can't...any further ideas?
--
Portrait Photographer


"robertmiles@xxxxxx" wrote:
Quote:

>
> "Alison K" <AlisonK@xxxxxx> wrote in message
> news:8E3F4C1B-8865-4FDA-9929-FF6A5BE241DE@xxxxxx
Quote:

> > Hi
> >
> > I know there are many threads on the above and have tried downloading the
> > KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that this
> > programme fix is not applicable to my system....so I also tried the 64bit
> > patch and this gave me the same response. Everything was running just fine
> > until about a week ago....
> >
> > I do use Norton Antivirus, but it expired about a week ago and I have
> > reinstalled it today - neither action seems to have made a difference to
> > the
> > fix issue.
> >
> > Any ideas anyone. I currently have about 200 e-mails that I could do with
> > getting rid of...
> >
> > Thanks
> > --
> > Portrait Photographer
>
> The Vista SP1 contains that hotfix and more, but takes longer to install.
> It's
> probably your next step, if you don't have it installed already.
>
> If that doesn't help, you may have to try the WORKAROUND section of the
> KB041090 description.
>
> http://support.microsoft.com/default.aspx/kb/941090
>
>
>
My System SpecsSystem Spec
Old 06-09-2008   #4 (permalink)


 
 

Re: Cannot delete from deleted items folder

Did you enable showing hidden and system files before looking for the
WindowsMail.MSMessageStore file? I think it's one of those.

"Alison K" <AlisonK@xxxxxx> wrote in message
news:F2ECC0F1-1483-4EFE-BCEB-CFDD8EBF9827@xxxxxx
Quote:

> Hello Robert
>
> Thanks for the sp1 advice. I downloaded this this afternoon but it didn't
> help and I've got about 50% of the way through the rebuilding workaround
> but
> get stuck when I have to find the WindowsMail.MSMessageStore file and
> can't...any further ideas?
> --
> Portrait Photographer
>
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>>
>> "Alison K" <AlisonK@xxxxxx> wrote in message
>> news:8E3F4C1B-8865-4FDA-9929-FF6A5BE241DE@xxxxxx
Quote:

>> > Hi
>> >
>> > I know there are many threads on the above and have tried downloading
>> > the
>> > KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that
>> > this
>> > programme fix is not applicable to my system....so I also tried the
>> > 64bit
>> > patch and this gave me the same response. Everything was running just
>> > fine
>> > until about a week ago....
>> >
>> > I do use Norton Antivirus, but it expired about a week ago and I have
>> > reinstalled it today - neither action seems to have made a difference
>> > to
>> > the
>> > fix issue.
>> >
>> > Any ideas anyone. I currently have about 200 e-mails that I could do
>> > with
>> > getting rid of...
>> >
>> > Thanks
>> > --
>> > Portrait Photographer
>>
>> The Vista SP1 contains that hotfix and more, but takes longer to install.
>> It's
>> probably your next step, if you don't have it installed already.
>>
>> If that doesn't help, you may have to try the WORKAROUND section of the
>> KB041090 description.
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>>
>>

My System SpecsSystem Spec
Old 06-09-2008   #5 (permalink)
Gary VanderMolen


 
 

Re: Cannot delete from deleted items folder

First, if you haven't already done so, you need to change your Folder Options
so you can see hidden files.

Secondly, the exact location of the WindowsMail.MSMessageStore file is
given here: Tools, Options, Advanced, Maintenance, Store Folder.
Typically, that location will be:
C:\Users\username\AppData\Local\Microsoft\Windows Mail\
--
Gary VanderMolen, MS-MVP


"Alison K" <AlisonK@xxxxxx> wrote in message news:F2ECC0F1-1483-4EFE-BCEB-CFDD8EBF9827@xxxxxx
Quote:

> Hello Robert
>
> Thanks for the sp1 advice. I downloaded this this afternoon but it didn't
> help and I've got about 50% of the way through the rebuilding workaround but
> get stuck when I have to find the WindowsMail.MSMessageStore file and
> can't...any further ideas?
> --
> Portrait Photographer
>
>
> "robertmiles@xxxxxx" wrote:
>
Quote:

>>
>> "Alison K" <AlisonK@xxxxxx> wrote in message
>> news:8E3F4C1B-8865-4FDA-9929-FF6A5BE241DE@xxxxxx
Quote:

>> > Hi
>> >
>> > I know there are many threads on the above and have tried downloading the
>> > KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that this
>> > programme fix is not applicable to my system....so I also tried the 64bit
>> > patch and this gave me the same response. Everything was running just fine
>> > until about a week ago....
>> >
>> > I do use Norton Antivirus, but it expired about a week ago and I have
>> > reinstalled it today - neither action seems to have made a difference to
>> > the
>> > fix issue.
>> >
>> > Any ideas anyone. I currently have about 200 e-mails that I could do with
>> > getting rid of...
>> >
>> > Thanks
>> > --
>> > Portrait Photographer
>>
>> The Vista SP1 contains that hotfix and more, but takes longer to install.
>> It's
>> probably your next step, if you don't have it installed already.
>>
>> If that doesn't help, you may have to try the WORKAROUND section of the
>> KB041090 description.
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>>
>>
My System SpecsSystem Spec
Old 06-09-2008   #6 (permalink)
judy


 
 

RE: Cannot delete from deleted items folder



"Alison K" wrote:
Quote:

> Hi
>
> I know there are many threads on the above and have tried downloading the
> KB041090 fix. I do use 32bit Vista Home s/ware. However, it says that this
> programme fix is not applicable to my system....so I also tried the 64bit
> patch and this gave me the same response. Everything was running just fine
> until about a week ago....
>
> I do use Norton Antivirus, but it expired about a week ago and I have
> reinstalled it today - neither action seems to have made a difference to the
> fix issue.
>
> Any ideas anyone. I currently have about 200 e-mails that I could do with
> getting rid of...
>
> Thanks
> --
> Portrait Photographer

Allison
try this. I found this in a past post and it worked for me.

To delete hit the ALT button on your key board and then e and then y

i had luck with this
'

good luck to you
My System SpecsSystem Spec
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