Vista Tutorial - Lost all folders

After a reboot I have lost all the folders in Windows Mail. I just have the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc. Never had this happen before or know of anyone who has?

See attached file.
Jannerhank

Yes, this happened to me once and what I did was click on 'local folders' and
drag all the folders back to where they belong. Don't know why it happened in
the first place and it has never happened since...good luck.

"jannerhank" wrote:

Yes, but where was the Local Folders? I understand what you mean but there
are no folders at all in Windows Mail, please look at the following

http://vista64.net/forums/attachment...achmentid=4465 attachment.
--
jannerhank


"sherbert" wrote:

OK I found it.

Open Windows Mail, click File, click Folder, click New, in the window that
opens click Local Folders, click OK

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jannerhank


"jannerhank" wrote:

That link you gave does not open.

Anyway 'Local folders' should be appearing on the left hand side of your
screen.

If it isn't not sure where it has gone, perhaps go into 'view' and have a
root around it there.

"jannerhank" wrote:

If the entire folder list is missing, click on View, then Layout. If there
is no check mark in the box before Folder List, click on this box, then
Apply. Click on OK.

If the toolbar containing Tools is missing from the main window of Windows
Mail, press the Alt key.

"jannerhank" <jannerhank@xxxxxx> wrote in message
news:B1F32A03-B712-4006-8F71-363F2642E442@xxxxxx

That link does not work.
If you want to link images, use something like http://imageshack.us/

--
Gary VanderMolen, MS-MVP


"jannerhank" <jannerhank@xxxxxx> wrote in message news:B1F32A03-B712-4006-8F71-363F2642E442@xxxxxx

I have a similar problem. At first, I found that folders would 'disappear'
in front of my eyes. Looking around, I found that the missing folders had
tucked themselves inside others. I spent ages dragging them back where they
belonged but when I checked the contents, by the time I was half-way down the
folder list all the messages in the later folders had disappeared, together
with the column headings. If I then close the mail program and restart it,
all the folders except the 'Inbox' have disappeared completely.

Restarting in 'Safe Mode', I could find all the folders and messages without
difficulty, although some were not where they should be. After dragging them
back to their right places again and restarting normally I found that the
folders were in their right places, but on checking contents I found that the
later folders had become corrupted again, as above. If I try checking the
folders from the bottom of the list and working up, the same thing happens in
reverse and even the folders that were ok when I started the check become
corrupted.

I have also had similar problems with folders moving around in my
'Documents' folder, so the problem appears not to be confined to Windows Mail!

I have also tried turning off 'click-lock', disabling the e-mail scanners in
my AV software and disabling the AV software completely and re-booting.
Nothing makes any difference. A diagnostic check on the memory also found
no problems.

I have also had three or four 'blue screens' in the last two weeks or so,
which may or may not be connected, but, so far have had no response from
Microsoft.

My Windows Updates are up-to-date as of yesterday, including SP1.

Help, please!
--
Pericles


"Gary VanderMolen" wrote:

In the case of Norton, McAfee, or Trend Micro antivirus software,
disabling is often insufficient, and those programs must be uninstalled
if you want a trouble-free Windows Mail.

Another option is upgrading to Windows Live Mail, which is less prone
to suffering corruption from aggressive antivirus products. In any case,
email scanning must be disabled.

--
Gary VanderMolen, MS-MVP


"Pericles" <pericles@xxxxxx> wrote in message news:33DBF787-2C02-41A6-B235-AC89E5AC1B47@xxxxxx

Thanks for that.

I have been using Kaspersky AV for about eight years with no problems. How
does that work with Vista and what about the problems with my other
disappearing folders, please?
--
Pericles


"Gary VanderMolen" wrote: