Sounds like the 'main' user has a problem with the MailTo protocol handler.
Go to Default Programs as before, but this time select "Associate..."
After the list gets populated, scroll all the way down to where the Protocols
section is. Look for the MailTo protocol, and tell me which program it is
If the MailTo protocol is missing from that list do this:
In Default Programs, click "Set program access and computer defaults."
Click Custom, and select Windows Mail. Click OK.
Did that restore the MailTo protocol?
Gary VanderMolen, MS-MVP
"Mopsy" <Mopsy@xxxxxx> wrote in message news:BBA5A261-4D0F-4E67-9CE7-0AAA19371868@xxxxxx
> Yes, Firefox is my browser on both. The email comes up from Firefox in admin
> but not in main user. I suppose it could still be firefox but IE doesn't
> work either in main user.
> "Gary VanderMolen" wrote:
>> Do both users have Firefox as their default browser? If only the
>> malfunctioning user has Firefox, it could be a Firefox problem.
>> Gary VanderMolen, MS-MVP
>> "Mopsy" <Mopsy@xxxxxx> wrote in message news:CA31F4DB-D024-4CC7-9BB3-38053CF9650C@xxxxxx
>> > Gary, I did this on the main user side and it says the program has all its
>> > defaults. I can email from a website on the admin side but not the main
>> > user. Is it possible for me to make that one an Admin with a password and
>> > then be able to do it? Or is this just an annoyance with Vista. I am using
>> > Firefox. Thanks.
>> > "Gary VanderMolen" wrote:
>> >> Open the Default Programs applet, which you can access either from
>> >> the Start menu or via the Control Panel, then click the first item:
>> >> "Set your default programs."
>> >> After a few seconds, a list of programs comes up. Click on Windows
>> >> Mail. If it doesn't respond with "This program has all its defaults"
>> >> then fix it by clicking on the option indicated by the first green arrow.
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx
>> >> >I have Vista Home Premium (3 mos old). It was recommended that I have my
>> >> > admin user and then do another one for the main stuff. On the admin side, I
>> >> > can go into a website and hit an email link and it pops right up. I checked
>> >> > the default on that side and went to my main user. I hit default and it will
>> >> > not allow me to change any default settings. Why is the button there then?
>> >> > But when I go to an email link on main user, it gives me the message could
>> >> > not perform this operation because the default mail client is not properly
>> >> > installed. I have looked through some of the similar questions and it does
>> >> > not pertain exactly to me. I am on Comcast for internet service, I use a
>> >> > server that is private on the main user, comcast on the admin side. It says
>> >> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
>> >> > use to connect to the Internet on both users but on the main user (not admin)
>> >> > the error message comes up after opening IE behind firefox telling me it
>> >> > can't bring up the email. Have I given you enough info to help me with this.
>> >> > I won't reinstall Vista and will just run with the challenge if I have to
>> >> > but I feel there must be a way to work around this. It makes no sense. Hope
>> >> > someone can help.