I have Vista Home Premium (3 mos old). It was recommended that I have my
admin user and then do another one for the main stuff. On the admin side, I
can go into a website and hit an email link and it pops right up. I checked
the default on that side and went to my main user. I hit default and it will
not allow me to change any default settings. Why is the button there then?
But when I go to an email link on main user, it gives me the message could
not perform this operation because the default mail client is not properly
installed. I have looked through some of the similar questions and it does
not pertain exactly to me. I am on Comcast for internet service, I use a
server that is private on the main user, comcast on the admin side. It says
I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
use to connect to the Internet on both users but on the main user (not admin)
the error message comes up after opening IE behind firefox telling me it
can't bring up the email. Have I given you enough info to help me with this.
I won't reinstall Vista and will just run with the challenge if I have to
but I feel there must be a way to work around this. It makes no sense. Hope
someone can help.

Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on Windows
Mail. If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP


"Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

>I have Vista Home Premium (3 mos old). It was recommended that I have my
> admin user and then do another one for the main stuff. On the admin side, I
> can go into a website and hit an email link and it pops right up. I checked
> the default on that side and went to my main user. I hit default and it will
> not allow me to change any default settings. Why is the button there then?
> But when I go to an email link on main user, it gives me the message could
> not perform this operation because the default mail client is not properly
> installed. I have looked through some of the similar questions and it does
> not pertain exactly to me. I am on Comcast for internet service, I use a
> server that is private on the main user, comcast on the admin side. It says
> I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> use to connect to the Internet on both users but on the main user (not admin)
> the error message comes up after opening IE behind firefox telling me it
> can't bring up the email. Have I given you enough info to help me with this.
> I won't reinstall Vista and will just run with the challenge if I have to
> but I feel there must be a way to work around this. It makes no sense. Hope
> someone can help.

"Gary VanderMolen" wrote:

> Open the Default Programs applet, which you can access either from
> the Start menu or via the Control Panel, then click the first item:
> "Set your default programs."
> After a few seconds, a list of programs comes up. Click on Windows
> Mail. If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

> >I have Vista Home Premium (3 mos old). It was recommended that I have my
> > admin user and then do another one for the main stuff. On the admin side, I
> > can go into a website and hit an email link and it pops right up. I checked
> > the default on that side and went to my main user. I hit default and it will
> > not allow me to change any default settings. Why is the button there then?
> > But when I go to an email link on main user, it gives me the message could
> > not perform this operation because the default mail client is not properly
> > installed. I have looked through some of the similar questions and it does
> > not pertain exactly to me. I am on Comcast for internet service, I use a
> > server that is private on the main user, comcast on the admin side. It says
> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> > use to connect to the Internet on both users but on the main user (not admin)
> > the error message comes up after opening IE behind firefox telling me it
> > can't bring up the email. Have I given you enough info to help me with this.
> > I won't reinstall Vista and will just run with the challenge if I have to
> > but I feel there must be a way to work around this. It makes no sense. Hope
> > someone can help.

>

Gary, I did this on the main user side and it says the program has all its
defaults. I can email from a website on the admin side but not the main
user. Is it possible for me to make that one an Admin with a password and
then be able to do it? Or is this just an annoyance with Vista. I am using
Firefox. Thanks.

"Gary VanderMolen" wrote:

> Open the Default Programs applet, which you can access either from
> the Start menu or via the Control Panel, then click the first item:
> "Set your default programs."
> After a few seconds, a list of programs comes up. Click on Windows
> Mail. If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

> >I have Vista Home Premium (3 mos old). It was recommended that I have my
> > admin user and then do another one for the main stuff. On the admin side, I
> > can go into a website and hit an email link and it pops right up. I checked
> > the default on that side and went to my main user. I hit default and it will
> > not allow me to change any default settings. Why is the button there then?
> > But when I go to an email link on main user, it gives me the message could
> > not perform this operation because the default mail client is not properly
> > installed. I have looked through some of the similar questions and it does
> > not pertain exactly to me. I am on Comcast for internet service, I use a
> > server that is private on the main user, comcast on the admin side. It says
> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> > use to connect to the Internet on both users but on the main user (not admin)
> > the error message comes up after opening IE behind firefox telling me it
> > can't bring up the email. Have I given you enough info to help me with this.
> > I won't reinstall Vista and will just run with the challenge if I have to
> > but I feel there must be a way to work around this. It makes no sense. Hope
> > someone can help.

>

Plus I cannot use the email to go to a website. I have to copy and paste to
the browser. I could not do that with the link in the email notifying me
that I had your answer. It took quite a while to find the link in this
forum. I would get a blank page saying done.

"Gary VanderMolen" wrote:

> Open the Default Programs applet, which you can access either from
> the Start menu or via the Control Panel, then click the first item:
> "Set your default programs."
> After a few seconds, a list of programs comes up. Click on Windows
> Mail. If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

> >I have Vista Home Premium (3 mos old). It was recommended that I have my
> > admin user and then do another one for the main stuff. On the admin side, I
> > can go into a website and hit an email link and it pops right up. I checked
> > the default on that side and went to my main user. I hit default and it will
> > not allow me to change any default settings. Why is the button there then?
> > But when I go to an email link on main user, it gives me the message could
> > not perform this operation because the default mail client is not properly
> > installed. I have looked through some of the similar questions and it does
> > not pertain exactly to me. I am on Comcast for internet service, I use a
> > server that is private on the main user, comcast on the admin side. It says
> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> > use to connect to the Internet on both users but on the main user (not admin)
> > the error message comes up after opening IE behind firefox telling me it
> > can't bring up the email. Have I given you enough info to help me with this.
> > I won't reinstall Vista and will just run with the challenge if I have to
> > but I feel there must be a way to work around this. It makes no sense. Hope
> > someone can help.

>

Do both users have Firefox as their default browser? If only the
malfunctioning user has Firefox, it could be a Firefox problem.

--
Gary VanderMolen, MS-MVP


"Mopsy" <Mopsy@xxxxxx> wrote in message news:CA31F4DB-D024-4CC7-9BB3-38053CF9650C@xxxxxx

> Gary, I did this on the main user side and it says the program has all its
> defaults. I can email from a website on the admin side but not the main
> user. Is it possible for me to make that one an Admin with a password and
> then be able to do it? Or is this just an annoyance with Vista. I am using
> Firefox. Thanks.
>
> "Gary VanderMolen" wrote:
>

>> Open the Default Programs applet, which you can access either from
>> the Start menu or via the Control Panel, then click the first item:
>> "Set your default programs."
>> After a few seconds, a list of programs comes up. Click on Windows
>> Mail. If it doesn't respond with "This program has all its defaults"
>> then fix it by clicking on the option indicated by the first green arrow.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

>> >I have Vista Home Premium (3 mos old). It was recommended that I have my
>> > admin user and then do another one for the main stuff. On the admin side, I
>> > can go into a website and hit an email link and it pops right up. I checked
>> > the default on that side and went to my main user. I hit default and it will
>> > not allow me to change any default settings. Why is the button there then?
>> > But when I go to an email link on main user, it gives me the message could
>> > not perform this operation because the default mail client is not properly
>> > installed. I have looked through some of the similar questions and it does
>> > not pertain exactly to me. I am on Comcast for internet service, I use a
>> > server that is private on the main user, comcast on the admin side. It says
>> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
>> > use to connect to the Internet on both users but on the main user (not admin)
>> > the error message comes up after opening IE behind firefox telling me it
>> > can't bring up the email. Have I given you enough info to help me with this.
>> > I won't reinstall Vista and will just run with the challenge if I have to
>> > but I feel there must be a way to work around this. It makes no sense. Hope
>> > someone can help.

>>

Is that the user with Firefox? If so, Firefox has a known problem registering
with Vista. Use this fix:

http://www.winhelponline.com/blog/fi...using-firefox/

--
Gary VanderMolen, MS-MVP


"Mopsy" <Mopsy@xxxxxx> wrote in message news:9091AEBF-1BCC-4E37-9FFA-DD09259B9A85@xxxxxx

> Plus I cannot use the email to go to a website. I have to copy and paste to
> the browser. I could not do that with the link in the email notifying me
> that I had your answer. It took quite a while to find the link in this
> forum. I would get a blank page saying done.
>
> "Gary VanderMolen" wrote:
>

>> Open the Default Programs applet, which you can access either from
>> the Start menu or via the Control Panel, then click the first item:
>> "Set your default programs."
>> After a few seconds, a list of programs comes up. Click on Windows
>> Mail. If it doesn't respond with "This program has all its defaults"
>> then fix it by clicking on the option indicated by the first green arrow.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx

>> >I have Vista Home Premium (3 mos old). It was recommended that I have my
>> > admin user and then do another one for the main stuff. On the admin side, I
>> > can go into a website and hit an email link and it pops right up. I checked
>> > the default on that side and went to my main user. I hit default and it will
>> > not allow me to change any default settings. Why is the button there then?
>> > But when I go to an email link on main user, it gives me the message could
>> > not perform this operation because the default mail client is not properly
>> > installed. I have looked through some of the similar questions and it does
>> > not pertain exactly to me. I am on Comcast for internet service, I use a
>> > server that is private on the main user, comcast on the admin side. It says
>> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
>> > use to connect to the Internet on both users but on the main user (not admin)
>> > the error message comes up after opening IE behind firefox telling me it
>> > can't bring up the email. Have I given you enough info to help me with this.
>> > I won't reinstall Vista and will just run with the challenge if I have to
>> > but I feel there must be a way to work around this. It makes no sense. Hope
>> > someone can help.

>>

Yes, Firefox is my browser on both. The email comes up from Firefox in admin
but not in main user. I suppose it could still be firefox but IE doesn't
work either in main user.

"Gary VanderMolen" wrote:

> Do both users have Firefox as their default browser? If only the
> malfunctioning user has Firefox, it could be a Firefox problem.
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Mopsy" <Mopsy@xxxxxx> wrote in message news:CA31F4DB-D024-4CC7-9BB3-38053CF9650C@xxxxxx

> > Gary, I did this on the main user side and it says the program has all its
> > defaults. I can email from a website on the admin side but not the main
> > user. Is it possible for me to make that one an Admin with a password and
> > then be able to do it? Or is this just an annoyance with Vista. I am using
> > Firefox. Thanks.
> >
> > "Gary VanderMolen" wrote:
> >

> >> Open the Default Programs applet, which you can access either from
> >> the Start menu or via the Control Panel, then click the first item:
> >> "Set your default programs."
> >> After a few seconds, a list of programs comes up. Click on Windows
> >> Mail. If it doesn't respond with "This program has all its defaults"
> >> then fix it by clicking on the option indicated by the first green arrow.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx
> >> >I have Vista Home Premium (3 mos old). It was recommended that I have my
> >> > admin user and then do another one for the main stuff. On the admin side, I
> >> > can go into a website and hit an email link and it pops right up. I checked
> >> > the default on that side and went to my main user. I hit default and it will
> >> > not allow me to change any default settings. Why is the button there then?
> >> > But when I go to an email link on main user, it gives me the message could
> >> > not perform this operation because the default mail client is not properly
> >> > installed. I have looked through some of the similar questions and it does
> >> > not pertain exactly to me. I am on Comcast for internet service, I use a
> >> > server that is private on the main user, comcast on the admin side. It says
> >> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> >> > use to connect to the Internet on both users but on the main user (not admin)
> >> > the error message comes up after opening IE behind firefox telling me it
> >> > can't bring up the email. Have I given you enough info to help me with this.
> >> > I won't reinstall Vista and will just run with the challenge if I have to
> >> > but I feel there must be a way to work around this. It makes no sense. Hope
> >> > someone can help.
> >>

>

Sounds like the 'main' user has a problem with the MailTo protocol handler.
Go to Default Programs as before, but this time select "Associate..."
After the list gets populated, scroll all the way down to where the Protocols
section is. Look for the MailTo protocol, and tell me which program it is
assigned to.

If the MailTo protocol is missing from that list do this:
In Default Programs, click "Set program access and computer defaults."
Click Custom, and select Windows Mail. Click OK.

Did that restore the MailTo protocol?

--
Gary VanderMolen, MS-MVP


"Mopsy" <Mopsy@xxxxxx> wrote in message news:BBA5A261-4D0F-4E67-9CE7-0AAA19371868@xxxxxx

> Yes, Firefox is my browser on both. The email comes up from Firefox in admin
> but not in main user. I suppose it could still be firefox but IE doesn't
> work either in main user.
>
> "Gary VanderMolen" wrote:
>

>> Do both users have Firefox as their default browser? If only the
>> malfunctioning user has Firefox, it could be a Firefox problem.
>>
>> --
>> Gary VanderMolen, MS-MVP
>>
>>
>> "Mopsy" <Mopsy@xxxxxx> wrote in message news:CA31F4DB-D024-4CC7-9BB3-38053CF9650C@xxxxxx

>> > Gary, I did this on the main user side and it says the program has all its
>> > defaults. I can email from a website on the admin side but not the main
>> > user. Is it possible for me to make that one an Admin with a password and
>> > then be able to do it? Or is this just an annoyance with Vista. I am using
>> > Firefox. Thanks.
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Open the Default Programs applet, which you can access either from
>> >> the Start menu or via the Control Panel, then click the first item:
>> >> "Set your default programs."
>> >> After a few seconds, a list of programs comes up. Click on Windows
>> >> Mail. If it doesn't respond with "This program has all its defaults"
>> >> then fix it by clicking on the option indicated by the first green arrow.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP
>> >>
>> >>
>> >> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx
>> >> >I have Vista Home Premium (3 mos old). It was recommended that I have my
>> >> > admin user and then do another one for the main stuff. On the admin side, I
>> >> > can go into a website and hit an email link and it pops right up. I checked
>> >> > the default on that side and went to my main user. I hit default and it will
>> >> > not allow me to change any default settings. Why is the button there then?
>> >> > But when I go to an email link on main user, it gives me the message could
>> >> > not perform this operation because the default mail client is not properly
>> >> > installed. I have looked through some of the similar questions and it does
>> >> > not pertain exactly to me. I am on Comcast for internet service, I use a
>> >> > server that is private on the main user, comcast on the admin side. It says
>> >> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
>> >> > use to connect to the Internet on both users but on the main user (not admin)
>> >> > the error message comes up after opening IE behind firefox telling me it
>> >> > can't bring up the email. Have I given you enough info to help me with this.
>> >> > I won't reinstall Vista and will just run with the challenge if I have to
>> >> > but I feel there must be a way to work around this. It makes no sense. Hope
>> >> > someone can help.
>> >>

>>

There are these protocols for Mail--news rotocal, nntp protocol, s-news
protocol. When I go to the the When I go to the set program access, it says
that I don't have the right to change these. I am in my side user. If I do
this in Admin will it transfer over? Admin is doing just fine with emailing
out of a website. thanks for staying with me on this. I will be heading out
for grandchildren and my access will be limited in here till later today.

"Gary VanderMolen" wrote:

> Sounds like the 'main' user has a problem with the MailTo protocol handler.
> Go to Default Programs as before, but this time select "Associate..."
> After the list gets populated, scroll all the way down to where the Protocols
> section is. Look for the MailTo protocol, and tell me which program it is
> assigned to.
>
> If the MailTo protocol is missing from that list do this:
> In Default Programs, click "Set program access and computer defaults."
> Click Custom, and select Windows Mail. Click OK.
>
> Did that restore the MailTo protocol?
>
> --
> Gary VanderMolen, MS-MVP
>
>
> "Mopsy" <Mopsy@xxxxxx> wrote in message news:BBA5A261-4D0F-4E67-9CE7-0AAA19371868@xxxxxx

> > Yes, Firefox is my browser on both. The email comes up from Firefox in admin
> > but not in main user. I suppose it could still be firefox but IE doesn't
> > work either in main user.
> >
> > "Gary VanderMolen" wrote:
> >

> >> Do both users have Firefox as their default browser? If only the
> >> malfunctioning user has Firefox, it could be a Firefox problem.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP
> >>
> >>
> >> "Mopsy" <Mopsy@xxxxxx> wrote in message news:CA31F4DB-D024-4CC7-9BB3-38053CF9650C@xxxxxx
> >> > Gary, I did this on the main user side and it says the program has all its
> >> > defaults. I can email from a website on the admin side but not the main
> >> > user. Is it possible for me to make that one an Admin with a password and
> >> > then be able to do it? Or is this just an annoyance with Vista. I am using
> >> > Firefox. Thanks.
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Open the Default Programs applet, which you can access either from
> >> >> the Start menu or via the Control Panel, then click the first item:
> >> >> "Set your default programs."
> >> >> After a few seconds, a list of programs comes up. Click on Windows
> >> >> Mail. If it doesn't respond with "This program has all its defaults"
> >> >> then fix it by clicking on the option indicated by the first green arrow.
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP
> >> >>
> >> >>
> >> >> "Mopsy" <Mopsy@xxxxxx> wrote in message news:C366E931-4390-4B15-AFAE-4BBA907A92F9@xxxxxx
> >> >> >I have Vista Home Premium (3 mos old). It was recommended that I have my
> >> >> > admin user and then do another one for the main stuff. On the admin side, I
> >> >> > can go into a website and hit an email link and it pops right up. I checked
> >> >> > the default on that side and went to my main user. I hit default and it will
> >> >> > not allow me to change any default settings. Why is the button there then?
> >> >> > But when I go to an email link on main user, it gives me the message could
> >> >> > not perform this operation because the default mail client is not properly
> >> >> > installed. I have looked through some of the similar questions and it does
> >> >> > not pertain exactly to me. I am on Comcast for internet service, I use a
> >> >> > server that is private on the main user, comcast on the admin side. It says
> >> >> > I have 6.0.6 for windows mail. I have a firefox icon on the desktop that I
> >> >> > use to connect to the Internet on both users but on the main user (not admin)
> >> >> > the error message comes up after opening IE behind firefox telling me it
> >> >> > can't bring up the email. Have I given you enough info to help me with this.
> >> >> > I won't reinstall Vista and will just run with the challenge if I have to
> >> >> > but I feel there must be a way to work around this. It makes no sense. Hope
> >> >> > someone can help.
> >> >>
> >>

>