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Vista - Cannot send or receive from any email account in Windows Mail

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Old 06-20-2008   #1 (permalink)
cjhockeychick


 
 

Cannot send or receive from any email account in Windows Mail

Hi
Can anyone help me please. Suddenly this morning without any changes
being made to settings on my pc, my windows mail has stopped me from sending
and receiving from ANY of the 3 email accounts setup (two ntlworld and one
another domain via a webpage)

The error I get is Account: 'Caroline's email', Server: 'pop.ntlworld.com',
Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

However, I can login to my mail via webmail. Virgin Media have also
confirmed that it is more likely to be a windows mail problem.

I have also tried a system restore and the problem still exists.
Help please ASAP!
Thanks in advance

My System SpecsSystem Spec
Old 06-20-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: Cannot send or receive from any email account in Windows Mail

Which antivirus are you running? Some of them are not very compatible
with Windows Mail, and over time will cause this type of problem.

--
Gary VanderMolen, MS-MVP


"cjhockeychick" <cjhockeychick@xxxxxx> wrote in message
news:69980896-3AE3-473E-9373-8534CE846375@xxxxxx
Quote:

> Hi
> Can anyone help me please. Suddenly this morning without any changes
> being made to settings on my pc, my windows mail has stopped me from sending
> and receiving from ANY of the 3 email accounts setup (two ntlworld and one
> another domain via a webpage)
>
> The error I get is Account: 'Caroline's email', Server: 'pop.ntlworld.com',
> Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> However, I can login to my mail via webmail. Virgin Media have also
> confirmed that it is more likely to be a windows mail problem.
>
> I have also tried a system restore and the problem still exists.
> Help please ASAP!
> Thanks in advance
My System SpecsSystem Spec
Old 06-20-2008   #3 (permalink)
Dani


 
 

RE: Cannot send or receive from any email account in Windows Mail

A error message popped up something about my server, the first time i entered
123456 because it wouldn't let me send otherwise it wouldn't have went
through. I typed for the server 12345 and for the POP3 something I entered
123456,stupid I know but now it only allows me to send to certain people. I
don't understand that, so what should I have entered and where would I find
that info.

Thanks Dani

"cjhockeychick" wrote:
Quote:

> Hi
> Can anyone help me please. Suddenly this morning without any changes
> being made to settings on my pc, my windows mail has stopped me from sending
> and receiving from ANY of the 3 email accounts setup (two ntlworld and one
> another domain via a webpage)
>
> The error I get is Account: 'Caroline's email', Server: 'pop.ntlworld.com',
> Protocol: POP3, Server Response: '-ERR invalid user name or password.', Port:
> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> However, I can login to my mail via webmail. Virgin Media have also
> confirmed that it is more likely to be a windows mail problem.
>
> I have also tried a system restore and the problem still exists.
> Help please ASAP!
> Thanks in advance
My System SpecsSystem Spec
Old 06-20-2008   #4 (permalink)


Vista Home Premium 32bit
 
 

Re: Cannot send or receive from any email account in Windows Mail

try to use outlook password recovery to get your Windows Mail password, and check whether you have enter the right password. This software can download from Password recovery solutions - Outlook, MSN, Hotmail, Windows XP, AIM and more.... Enjoy!
My System SpecsSystem Spec
Old 06-20-2008   #5 (permalink)


 
 

Re: Cannot send or receive from any email account in Windows Mail

Those aren't valid server names and I'm surprised you were able to reach
anyone at all using them. See if this helps:

http://www.virginmedia.com/help/compatible/

"Dani" <Dani@xxxxxx> wrote in message
news:FE96B70E-00B6-4FD2-9005-A836ACE94D46@xxxxxx
Quote:

>A error message popped up something about my server, the first time i
>entered
> 123456 because it wouldn't let me send otherwise it wouldn't have went
> through. I typed for the server 12345 and for the POP3 something I entered
> 123456,stupid I know but now it only allows me to send to certain people.
> I
> don't understand that, so what should I have entered and where would I
> find
> that info.
>
> Thanks Dani
>
> "cjhockeychick" wrote:
>
Quote:

>> Hi
>> Can anyone help me please. Suddenly this morning without any
>> changes
>> being made to settings on my pc, my windows mail has stopped me from
>> sending
>> and receiving from ANY of the 3 email accounts setup (two ntlworld and
>> one
>> another domain via a webpage)
>>
>> The error I get is Account: 'Caroline's email', Server:
>> 'pop.ntlworld.com',
>> Protocol: POP3, Server Response: '-ERR invalid user name or password.',
>> Port:
>> 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>>
>> However, I can login to my mail via webmail. Virgin Media have also
>> confirmed that it is more likely to be a windows mail problem.
>>
>> I have also tried a system restore and the problem still exists.
>> Help please ASAP!
>> Thanks in advance

My System SpecsSystem Spec
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