Vista - wont accept username and password-outgoing mail

this is sooo annoying, i cant send emails because, WM wont accept my username and password. as i click send, it asks me for these. i type them in and the verification window disappears and comes back again. jus completely ignores my details so i press cancel and i dont even get an error message, how annoying?

my server settings are correct, oh and i can recieve emails fine. i even change my outgoing settings to the same as my ingoing and it makes no difference. please someone help me arrrrrh.

That problem typically happens when your non-compatible
antivirus program has corrupted the account password store.
Which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)


"wildstudio" <guest@xxxxxx-email.com> wrote in message news:45b416b5a4db2e40aea2406107fcedca@xxxxxx-gateway.com...

im running Avast

I'm also having the same problem. every time I try to send/receive a
"windows security" box pops up asking for my user name and password but wont
accept them as valid. I've just spent 3 hours on the phone with my ISP teks
without a solution.

Can ms help?

toto

"wildstudio" wrote:

"wildstudio" <guest@xxxxxx-email.com> wrote in message
news:e7b96e795be82dec2ac5136a4fedf1e2@xxxxxx-gateway.com...Did you use the standard install for avast!? If so, it often helps to
uninstall it , then do a custom install where you tell it to leave out
the parts that scan email.

http://www.avast.com/eng/avast_4_home.html

For continuity, always quote the message you are replying to.

If your AVG was installed using the default install method, it
has a troublesome email scanning module. Uninstall AVG,
then reinstall using the custom install option. That enables you
to deselect the installation of the mail scanning module.

Also, since your mail account was corrupted, delete that mail
account, restart Windows Mail, then recreate the account.

--
Gary VanderMolen, MS-MVP (Mail)


"wildstudio" <guest@xxxxxx-email.com> wrote in message news:e7b96e795be82dec2ac5136a4fedf1e2@xxxxxx-gateway.com...

Same thing I told "wildstudio". Your mail account has probably been
corrupted by a non-compatible antivirus program. As a 'First Aid'
fix, turn off email scanning in your antivirus, then delete your corrupted
mail account. Restart Windows Mail, then recreate that mail account.

If no improvement, tell us which antivirus you are running.

--
Gary VanderMolen, MS-MVP (Mail)


"toto" <toto@xxxxxx> wrote in message news:96EA39B2-68A7-4A08-A76C-9B2B190C91DF@xxxxxx

Gary;
I was using AVG free edition. I uninstalled it then removed my
email acct. After reinstalling my email acct I found it works sometimes but
still comes up with the windows security box asking for my user name and
password and accepting neither of them.

What now??

toto

"Gary VanderMolen" wrote:

You've already taken all the measures I know about.
If it works intermittently, it could be a flaky mail server.
If you still suspect your email program, try upgrading to
Windows Live Mail:
http://get.live.com/wlmail/overview

--
Gary VanderMolen, MS-MVP (Mail)


"toto" <toto@xxxxxx> wrote in message news:E75C89F3-308F-4556-8BE3-6C20898CCC45@xxxxxx