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06-29-2008
| #1 (permalink) |
| | can't e-mail anymore I updated my computer and could no longer receive my e-mail. "Error number 0x800CCC0E". I uninstalled the update and even restored to before I updated and nothing works. Don't know what to try next. Any suggestions? |
My System Specs |
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06-29-2008
| #2 (permalink) |
| | Re: can't e-mail anymore We can seldom do much with just a small fragment of the error message. Right-click on the error message, copy, then paste the whole thing into a reply here. -- Gary VanderMolen, MS-MVP (Mail) "MEB" <MEB@xxxxxx> wrote in message news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx Quote: >I updated my computer and could no longer receive my e-mail. "Error number > 0x800CCC0E". I uninstalled the update and even restored to before I updated > and nothing works. Don't know what to try next. Any suggestions? |
| My System Specs |
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06-29-2008
| #3 (permalink) |
| | Re: can't e-mail anymore I kept checking other answers and figured out I needed to click off "This server requires a secure connection" It took three days but I'm back up and running. Thanks anyway "Gary VanderMolen" wrote: Quote: > We can seldom do much with just a small fragment of the error > message. Right-click on the error message, copy, then paste > the whole thing into a reply here. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "MEB" <MEB@xxxxxx> wrote in message news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx Quote: > >I updated my computer and could no longer receive my e-mail. "Error number > > 0x800CCC0E". I uninstalled the update and even restored to before I updated > > and nothing works. Don't know what to try next. Any suggestions? |
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06-29-2008
| #4 (permalink) |
| | Re: can't e-mail anymore Good to hear the problem is fixed. -- Gary VanderMolen, MS-MVP (Mail) "MEB" <MEB@xxxxxx> wrote in message news:C74CA7EA-A92E-41A5-94CC-E7072377A412@xxxxxx Quote: > > I kept checking other answers and figured out I needed to click off "This > server requires a secure connection" It took three days but I'm back up and > running. > Thanks anyway > > "Gary VanderMolen" wrote: > Quote: >> We can seldom do much with just a small fragment of the error >> message. Right-click on the error message, copy, then paste >> the whole thing into a reply here. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "MEB" <MEB@xxxxxx> wrote in message news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx Quote: >> >I updated my computer and could no longer receive my e-mail. "Error number >> > 0x800CCC0E". I uninstalled the update and even restored to before I updated >> > and nothing works. Don't know what to try next. Any suggestions? |
| My System Specs |
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06-29-2008
| #5 (permalink) |
| | Re: can't e-mail anymore I am having the same problem and received the same error and I'm not sure what you mean by click off "This server requires a secure connection." Where would I find that? Thanks! The connection to the server has failed. Subject 'July 25th', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E "MEB" wrote: Quote: > > I kept checking other answers and figured out I needed to click off "This > server requires a secure connection" It took three days but I'm back up and > running. > Thanks anyway > > "Gary VanderMolen" wrote: > Quote: > > We can seldom do much with just a small fragment of the error > > message. Right-click on the error message, copy, then paste > > the whole thing into a reply here. > > > > -- > > Gary VanderMolen, MS-MVP (Mail) > > > > > > "MEB" <MEB@xxxxxx> wrote in message news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx Quote: > > >I updated my computer and could no longer receive my e-mail. "Error number > > > 0x800CCC0E". I uninstalled the update and even restored to before I updated > > > and nothing works. Don't know what to try next. Any suggestions? |
| My System Specs |
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06-29-2008
| #6 (permalink) |
| | Re: can't e-mail anymore Your issue is somewhat different. Thanks for including the complete error message because that makes troubleshooting a lot easier. Comcast has been in the process of switching all their customers to a different SMTP port number, apparently without notifying their users adequately. Use these new instructions: <http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email> -- Gary VanderMolen, MS-MVP (Mail) "quirky" <quirky@xxxxxx> wrote in message news:6A4E2AA0-F6FF-4A31-B10E-01F07A55D325@xxxxxx Quote: >I am having the same problem and received the same error and I'm not sure > what you mean by click off "This server requires a secure connection." Where > would I find that? Thanks! > > The connection to the server has failed. Subject 'July 25th', Account: > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E |
| My System Specs |
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06-29-2008
| #7 (permalink) |
| | Re: can't e-mail anymore It looks like you need one of the changes Comcast has started requiring for some of its users, but hasn't been good at telling these users about in advance: <http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email> "quirky" <quirky@xxxxxx> wrote in message news:6A4E2AA0-F6FF-4A31-B10E-01F07A55D325@xxxxxx Quote: >I am having the same problem and received the same error and I'm not sure > what you mean by click off "This server requires a secure connection." > Where > would I find that? Thanks! > > The connection to the server has failed. Subject 'July 25th', Account: > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > > "MEB" wrote: > Quote: >> >> I kept checking other answers and figured out I needed to click off "This >> server requires a secure connection" It took three days but I'm back up >> and >> running. >> Thanks anyway >> >> "Gary VanderMolen" wrote: >> Quote: >> > We can seldom do much with just a small fragment of the error >> > message. Right-click on the error message, copy, then paste >> > the whole thing into a reply here. >> > >> > -- >> > Gary VanderMolen, MS-MVP (Mail) >> > >> > >> > "MEB" <MEB@xxxxxx> wrote in message >> > news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx >> > >I updated my computer and could no longer receive my e-mail. "Error >> > >number >> > > 0x800CCC0E". I uninstalled the update and even restored to before I >> > > updated >> > > and nothing works. Don't know what to try next. Any suggestions? >> > |
| My System Specs |
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06-29-2008
| #8 (permalink) |
| | Re: can't e-mail anymore Thanks Gary and Robert, it worked!! "Gary VanderMolen" wrote: Quote: > Your issue is somewhat different. Thanks for including the complete > error message because that makes troubleshooting a lot easier. > > Comcast has been in the process of switching all their customers > to a different SMTP port number, apparently without notifying > their users adequately. Use these new instructions: > <http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email> > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "quirky" <quirky@xxxxxx> wrote in message news:6A4E2AA0-F6FF-4A31-B10E-01F07A55D325@xxxxxx Quote: > >I am having the same problem and received the same error and I'm not sure > > what you mean by click off "This server requires a secure connection." Where > > would I find that? Thanks! > > > > The connection to the server has failed. Subject 'July 25th', Account: > > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, > > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E |
| My System Specs |
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06-29-2008
| #9 (permalink) |
| | Re: can't e-mail anymore You're welcome. -- Gary VanderMolen, MS-MVP (Mail) "quirky" <quirky@xxxxxx> wrote in message news:19559883-8372-47D8-9DA7-79EF8E85C121@xxxxxx Quote: > Thanks Gary and Robert, it worked!! > > "Gary VanderMolen" wrote: > Quote: >> Your issue is somewhat different. Thanks for including the complete >> error message because that makes troubleshooting a lot easier. >> >> Comcast has been in the process of switching all their customers >> to a different SMTP port number, apparently without notifying >> their users adequately. Use these new instructions: >> <http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email> >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "quirky" <quirky@xxxxxx> wrote in message news:6A4E2AA0-F6FF-4A31-B10E-01F07A55D325@xxxxxx Quote: >> >I am having the same problem and received the same error and I'm not sure >> > what you mean by click off "This server requires a secure connection." Where >> > would I find that? Thanks! >> > >> > The connection to the server has failed. Subject 'July 25th', Account: >> > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, >> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E |
| My System Specs |
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06-30-2008
| #10 (permalink) |
| | Re: can't e-mail anymore "robertmiles@xxxxxx" wrote: Quote: > It looks like you need one of the changes Comcast has started > requiring for some of its users, but hasn't been good at telling > these users about in advance: > > <http://help.comcast.net/content/faq/How-to-configure-Windows-Mail-for-Vista-to-use-port-587-for-sending-email> > > "quirky" <quirky@xxxxxx> wrote in message > news:6A4E2AA0-F6FF-4A31-B10E-01F07A55D325@xxxxxx Quote: > >I am having the same problem and received the same error and I'm not sure > > what you mean by click off "This server requires a secure connection." > > Where > > would I find that? Thanks! > > > > The connection to the server has failed. Subject 'July 25th', Account: > > 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 25, > > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > > > > "MEB" wrote: > > Quote: > >> > >> I kept checking other answers and figured out I needed to click off "This > >> server requires a secure connection" It took three days but I'm back up > >> and > >> running. > >> Thanks anyway > >> > >> "Gary VanderMolen" wrote: > >> > >> > We can seldom do much with just a small fragment of the error > >> > message. Right-click on the error message, copy, then paste > >> > the whole thing into a reply here. > >> > > >> > -- > >> > Gary VanderMolen, MS-MVP (Mail) > >> > > >> > > >> > "MEB" <MEB@xxxxxx> wrote in message > >> > news:ECB2421E-F010-4E9D-97B7-90A9A9B76CFA@xxxxxx > >> > >I updated my computer and could no longer receive my e-mail. "Error > >> > >number > >> > > 0x800CCC0E". I uninstalled the update and even restored to before I > >> > > updated > >> > > and nothing works. Don't know what to try next. Any suggestions? > >> > doesn't come up now so can't copy/paste it here]. I can recieve e-mails but can't send any. My desk top is fine, only my laptop has this problem! I tried a couple of things mentioned above but no luck. Please help!! Cheers.. Quote: > > > |
| My System Specs |
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