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Vista - CAN'T SEND E-MAILS

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Old 07-05-2008   #1 (permalink)
EMW


 
 

CAN'T SEND E-MAILS

HELLO HELP PLEASE JUST PURCHASED LAPTOP, CAN'T WRITE E-MAIL I RECEIVE THIS
MESSAGE:

Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
Response: '-ERR not supported 8pf3759567ywg.0', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

My System SpecsSystem Spec
Old 07-05-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: CAN'T SEND E-MAILS

In Windows Mail go to Tools, Accounts, select that account, Properties,
Servers, uncheck "Log on using Secure Password Authentication".

--
Gary VanderMolen, MS-MVP (Mail)


"EMW" <EMW@xxxxxx> wrote in message news:112B9FE7-F8E2-422C-AABC-C6D6BFE80806@xxxxxx
Quote:

> HELLO HELP PLEASE JUST PURCHASED LAPTOP, CAN'T WRITE E-MAIL I RECEIVE THIS
> MESSAGE:
>
> Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
> Response: '-ERR not supported 8pf3759567ywg.0', Port: 995, Secure(SSL): Yes,
> Server Error: 0x800CCC90, Error Number: 0x800CCC18
My System SpecsSystem Spec
Old 07-05-2008   #3 (permalink)
bun


 
 

Re: CAN'T SEND E-MAILS

I too have been unable to send e-mail. I first noticed it on 6-30-08. I
send it and it goes to my out box but never gets sent. One of the e-mails I
wrote on 6-30-08 is still in the outbox because it won't delete.

"Gary VanderMolen" wrote:
Quote:

> In Windows Mail go to Tools, Accounts, select that account, Properties,
> Servers, uncheck "Log on using Secure Password Authentication".
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "EMW" <EMW@xxxxxx> wrote in message news:112B9FE7-F8E2-422C-AABC-C6D6BFE80806@xxxxxx
Quote:

> > HELLO HELP PLEASE JUST PURCHASED LAPTOP, CAN'T WRITE E-MAIL I RECEIVE THIS
> > MESSAGE:
> >
> > Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Server
> > Response: '-ERR not supported 8pf3759567ywg.0', Port: 995, Secure(SSL): Yes,
> > Server Error: 0x800CCC90, Error Number: 0x800CCC18
>
My System SpecsSystem Spec
Old 07-05-2008   #4 (permalink)
Gary VanderMolen


 
 

Re: CAN'T SEND E-MAILS

If there is no error message when you press Send, then at least one
of the messages in the Outbox is stuck. To confirm this, open the
Outbox and try to move as many of those messages as you can to the
Drafts folder. If any won't move and can't be deleted, apply this
Microsoft fix:
http://support.microsoft.com/kb/941090

Note that this problem often occurs after running a non-compatible
antivirus program for a while.

--
Gary VanderMolen, MS-MVP (Mail)


"bun" <bun@xxxxxx> wrote in message news:0B7C5D3C-00DB-4EDD-B51A-A96566EBB1B9@xxxxxx
Quote:

>I too have been unable to send e-mail. I first noticed it on 6-30-08. I
> send it and it goes to my out box but never gets sent. One of the e-mails I
> wrote on 6-30-08 is still in the outbox because it won't delete.
My System SpecsSystem Spec
Old 07-05-2008   #5 (permalink)
bun


 
 

Re: CAN'T SEND E-MAILS

There is indeed one stuck message and a box appears that says "cannot save
message. An error has occurred". I applied the fix you indicated and ended
up with a box that said "error. 0x8007000d and everything stopped. The
message in the outbox is still stuck and I still can't send e-mail.

"Gary VanderMolen" wrote:
Quote:

> If there is no error message when you press Send, then at least one
> of the messages in the Outbox is stuck. To confirm this, open the
> Outbox and try to move as many of those messages as you can to the
> Drafts folder. If any won't move and can't be deleted, apply this
> Microsoft fix:
> http://support.microsoft.com/kb/941090
>
> Note that this problem often occurs after running a non-compatible
> antivirus program for a while.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bun" <bun@xxxxxx> wrote in message news:0B7C5D3C-00DB-4EDD-B51A-A96566EBB1B9@xxxxxx
Quote:

> >I too have been unable to send e-mail. I first noticed it on 6-30-08. I
> > send it and it goes to my out box but never gets sent. One of the e-mails I
> > wrote on 6-30-08 is still in the outbox because it won't delete.
>
My System SpecsSystem Spec
Old 07-05-2008   #6 (permalink)
bun


 
 

Re: CAN'T SEND E-MAILS

I applied the fix and encountered an error message stating:
error.0x8007000d. At that point, everything stopped. What now?

"Gary VanderMolen" wrote:
Quote:

> If there is no error message when you press Send, then at least one
> of the messages in the Outbox is stuck. To confirm this, open the
> Outbox and try to move as many of those messages as you can to the
> Drafts folder. If any won't move and can't be deleted, apply this
> Microsoft fix:
> http://support.microsoft.com/kb/941090
>
> Note that this problem often occurs after running a non-compatible
> antivirus program for a while.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "bun" <bun@xxxxxx> wrote in message news:0B7C5D3C-00DB-4EDD-B51A-A96566EBB1B9@xxxxxx
Quote:

> >I too have been unable to send e-mail. I first noticed it on 6-30-08. I
> > send it and it goes to my out box but never gets sent. One of the e-mails I
> > wrote on 6-30-08 is still in the outbox because it won't delete.
>
My System SpecsSystem Spec
Old 07-05-2008   #7 (permalink)


 
 

Re: CAN'T SEND E-MAILS

Then you may have to apply the Vista SP1 update instead, even
though that takes hours longer:

http://windowshelp.microsoft.com/Win...svistasp1.mspx

http://support.microsoft.com/kb/936330

If that also fails, try the WORKAROUND section at:

http://support.microsoft.com/default.aspx/kb/941090

"bun" <bun@xxxxxx> wrote in message
news:4402516F-EC25-4D16-99F1-3275DDEB94EB@xxxxxx
Quote:

>I applied the fix and encountered an error message stating:
> error.0x8007000d. At that point, everything stopped. What now?
>
> "Gary VanderMolen" wrote:
>
Quote:

>> If there is no error message when you press Send, then at least one
>> of the messages in the Outbox is stuck. To confirm this, open the
>> Outbox and try to move as many of those messages as you can to the
>> Drafts folder. If any won't move and can't be deleted, apply this
>> Microsoft fix:
>> http://support.microsoft.com/kb/941090
>>
>> Note that this problem often occurs after running a non-compatible
>> antivirus program for a while.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "bun" <bun@xxxxxx> wrote in message
>> news:0B7C5D3C-00DB-4EDD-B51A-A96566EBB1B9@xxxxxx
Quote:

>> >I too have been unable to send e-mail. I first noticed it on 6-30-08.
>> >I
>> > send it and it goes to my out box but never gets sent. One of the
>> > e-mails I
>> > wrote on 6-30-08 is still in the outbox because it won't delete.
>>

My System SpecsSystem Spec
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