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Vista - cannot send emails

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Old 07-12-2008   #1 (permalink)


vists home premium 32bit
 
 

cannot send emails

The rejected e-mail address was 'xxx@verizon.net'. Subject 'test2', Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1 Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

Above is the error I receive. Account worked fine before a relative secured the DSL network here. Perhaps she did something?? CAn receieve sometimes, but only sometimes and always at startup. Can send and receieve fine using Verizon webmail. I am using Windows Mail and Vista Home Premium.

I appreciate any help. Thank you!

My System SpecsSystem Spec
Old 07-12-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: cannot send emails

In Windows Mail go to Tools, Accounts, select that mail account,
Properties, Servers. Click the box for "My server requires authentication".

If you get a different error message when attempting to receive,
post a copy of that error message.

--
Gary VanderMolen, MS-MVP (Mail)


"hank13" <guest@xxxxxx-email.com> wrote in message news:cce6397a5e8628f47c30fcec711df5f4@xxxxxx-gateway.com...
Quote:

>
> The rejected e-mail address was ''xxx@xxxxxx'' (xxx@xxxxxx).
> Subject 'test2', Account: 'incoming.verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550,
> Error Number: 0x800CCC78
>
> Above is the error I receive. Account worked fine before a relative
> secured the DSL network here. Perhaps she did something?? CAn receieve
> sometimes, but only sometimes and always at startup. Can send and
> receieve fine using Verizon webmail. I am using Windows Mail and Vista
> Home Premium.
>
> I appreciate any help. Thank you!
>
>
> --
> hank13
My System SpecsSystem Spec
Old 07-12-2008   #3 (permalink)
Dave


 
 

Re: cannot send emails

Go to Tools - Accounts - youraccount - Properties - Servers

Under the section "Outgoing Mail Server"
[x] My server requires authentication
OK

--
Vista Home Premium 32 SP1
http://get.live.com/wlmail/overview


"hank13" <guest@xxxxxx-email.com> wrote in message
news:cce6397a5e8628f47c30fcec711df5f4@xxxxxx-gateway.com...
Quote:

>
> The rejected e-mail address was ''xxx@xxxxxx'' (xxx@xxxxxx).
> Subject 'test2', Account: 'incoming.verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550,
> Error Number: 0x800CCC78
>
> Above is the error I receive. Account worked fine before a relative
> secured the DSL network here. Perhaps she did something?? CAn receieve
> sometimes, but only sometimes and always at startup. Can send and
> receieve fine using Verizon webmail. I am using Windows Mail and Vista
> Home Premium.
>
> I appreciate any help. Thank you!
>
>
> --
> hank13
My System SpecsSystem Spec
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