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Vista - can not delete outbox mail and can not send out the e-mail

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Old 07-14-2008   #1 (permalink)
Kwan


 
 

can not delete outbox mail and can not send out the e-mail

I have a window vista installed. In my outbox the following appeared in a
mail my outbox, but I could not delete it. Then I could not send any mail.

Please help me.
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.




--------------------------------------------------------------------------------




Windows Mail

My System SpecsSystem Spec
Old 07-14-2008   #2 (permalink)
Gary VanderMolen


 
 

Re: can not delete outbox mail and can not send out the e-mail

Apply this Microsoft fix: http://support.microsoft.com/kb/941090

Looks like you may have more than one problem. If after deleting the
stuck message in the Outbox, you still get an error message, copy the
complete error message and post it here.

--
Gary VanderMolen, MS-MVP (Mail)


"Kwan" <Kwan@xxxxxx> wrote in message news:C17BD566-EA22-47B1-9D86-C52EF4E260AD@xxxxxx
Quote:

>I have a window vista installed. In my outbox the following appeared in a
> mail my outbox, but I could not delete it. Then I could not send any mail.
>
> Please help me.
> Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. Check your computer for low memory or low disk space and try again.
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
My System SpecsSystem Spec
Old 07-14-2008   #3 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: can not delete outbox mail and can not send out the e-mail

Hello Kwan,

This will help show you how to fix the stuck undeletable email message problem in Windows Mail for all folders.

Installing the KB941090 update will just fix the problem for now. You must stop the cause to prevent it from happening again. Read the section titled "FIRST" in this tutorial about antivirus and other security programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the section titled "SECOND" to fix and be able to delete the stuck message from the problem folder.


Windows Mail problems


Shawn


Quote  Quote: Originally Posted by Kwan View Post
I have a window vista installed. In my outbox the following appeared in a
mail my outbox, but I could not delete it. Then I could not send any mail.

Please help me.
Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.




--------------------------------------------------------------------------------




Windows Mail
My System SpecsSystem Spec
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