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RB

Vista - Receiving Duplicate Messages

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07-16-2008   #1
CPA009


 
 

Receiving Duplicate Messages

I am receiving two identical messages every time. I checked to see that I do
not have duplicate accounts set up as mentioned in other posts, but it does
not appear that this is the case. Does anyone know what else may be the
problem? I have three accounts and each one appears to be different. I am
using Vista. All was fine until last night when I did a send & receive and I
was prompted for my user name and password, which I normally do not need to
enter. It then started downloading about 40 messages, all of which were
duplicates, and has downloaded duplicates ever since. Thank you!

My System SpecsSystem Spec
07-16-2008   #2
Gary VanderMolen


 
 

Re: Receiving Duplicate Messages

So the 40 messages that were downloaded represented 20
different messages, each in duplicate?

That type of behavior can be caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.

--
Gary VanderMolen, MS-MVP (Mail)


"CPA009" <CPA009@xxxxxx> wrote in message news:80717686-E37C-45D4-9500-5ED263C83B70@xxxxxx
Quote:

>I am receiving two identical messages every time. I checked to see that I do
> not have duplicate accounts set up as mentioned in other posts, but it does
> not appear that this is the case. Does anyone know what else may be the
> problem? I have three accounts and each one appears to be different. I am
> using Vista. All was fine until last night when I did a send & receive and I
> was prompted for my user name and password, which I normally do not need to
> enter. It then started downloading about 40 messages, all of which were
> duplicates, and has downloaded duplicates ever since. Thank you!
My System SpecsSystem Spec
07-17-2008   #3
CPA009


 
 

Re: Receiving Duplicate Messages

Gary - thank you for your response. Yes, the 40 messages that were
downloaded represented 20 different messages, each in duplicate. After I
posted my message on the board, I tried deleting the account that was
receiving duplicate messages, even though it did not look like it was created
twice in Tools/Accounts (it was listed only once). I then recreated the
account and it has solved the problem. Thanks again for your reply. This is
the first time I have posted a message to the discussion group and I am
impressed with the quick help!


"Gary VanderMolen" wrote:
Quote:

> So the 40 messages that were downloaded represented 20
> different messages, each in duplicate?
>
> That type of behavior can be caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "CPA009" <CPA009@xxxxxx> wrote in message news:80717686-E37C-45D4-9500-5ED263C83B70@xxxxxx
Quote:

> >I am receiving two identical messages every time. I checked to see that I do
> > not have duplicate accounts set up as mentioned in other posts, but it does
> > not appear that this is the case. Does anyone know what else may be the
> > problem? I have three accounts and each one appears to be different. I am
> > using Vista. All was fine until last night when I did a send & receive and I
> > was prompted for my user name and password, which I normally do not need to
> > enter. It then started downloading about 40 messages, all of which were
> > duplicates, and has downloaded duplicates ever since. Thank you!
>
My System SpecsSystem Spec
07-17-2008   #4
Gary VanderMolen


 
 

Re: Receiving Duplicate Messages

Good to hear the problem is resolved.

--
Gary VanderMolen, MS-MVP (Mail)


"CPA009" <CPA009@xxxxxx> wrote in message news:46061B45-D1DF-4EA8-9DEB-6ABE059021BB@xxxxxx
Quote:

> Gary - thank you for your response. Yes, the 40 messages that were
> downloaded represented 20 different messages, each in duplicate. After I
> posted my message on the board, I tried deleting the account that was
> receiving duplicate messages, even though it did not look like it was created
> twice in Tools/Accounts (it was listed only once). I then recreated the
> account and it has solved the problem. Thanks again for your reply. This is
> the first time I have posted a message to the discussion group and I am
> impressed with the quick help!
>
>
> "Gary VanderMolen" wrote:
>
Quote:

>> So the 40 messages that were downloaded represented 20
>> different messages, each in duplicate?
>>
>> That type of behavior can be caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "CPA009" <CPA009@xxxxxx> wrote in message news:80717686-E37C-45D4-9500-5ED263C83B70@xxxxxx
Quote:

>> >I am receiving two identical messages every time. I checked to see that I do
>> > not have duplicate accounts set up as mentioned in other posts, but it does
>> > not appear that this is the case. Does anyone know what else may be the
>> > problem? I have three accounts and each one appears to be different. I am
>> > using Vista. All was fine until last night when I did a send & receive and I
>> > was prompted for my user name and password, which I normally do not need to
>> > enter. It then started downloading about 40 messages, all of which were
>> > duplicates, and has downloaded duplicates ever since. Thank you!
>>
My System SpecsSystem Spec
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RB


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