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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| | New to Vista and having trouble sending mail So far I'm really NOT impressed. I tried several of your suggestions (i.e. turn off the virus search in e-mail... didn't have it on in the first place!) Called local COX communications go get the STM}..whatever and got that put in, and it still won't send my e-mails. I NEED this to work for my work (I sell real estate and cannot send files to clients like this. PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT one to read and do a few thousand steps. I need to be walked through this problem to get this mess to work! I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I absolutely HATE< HATE< HATE because I cannot access it easily when I travel, cannot file items and NOW I'm told by the cable company that to be connected to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! |
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| | #2 (permalink) |
| | Re: New to Vista and having trouble sending mail Vista does not and never will require Outlook. Windows Mail and Windows Live Mail both run just fine. When you try to send, do you get any error messages? If so, please post them (in their entirety, the details are VERY important). Here are links to Cox's setup instructions for both Microsoft Outlook 2003 (which also work for Outlook 2007) and Windows Mail: http://support.cox.com/sdccommon/asp...9-d9da2c54d957 How to: Configure Outlook 2003 http://support.cox.com/sdccommon/asp...a-e6a391730f90 How to: Set Up Windows Mail in Windows Vista Hal -- Hal Hostetler, CPBE -- hhh@xxxxxx Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx Quote: > So far I'm really NOT impressed. I tried several of your suggestions Quote: > turn off the virus search in e-mail... didn't have it on in the first Quote: > Called local COX communications go get the STM}..whatever and got Quote: > put in, and it still won't send my e-mails. I NEED this to work for my Quote: > (I sell real estate and cannot send files to clients like this. > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am Quote: > one to read and do a few thousand steps. I need to be walked through this > problem to get this mess to work! > > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I > absolutely HATE< HATE< HATE because I cannot access it easily when I Quote: > cannot file items and NOW I'm told by the cable company that to be Quote: > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, > where, how much? Is there extra storage??? |
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| | #3 (permalink) |
| | Re: New to Vista and having trouble sending mail Arizona Mama wrote: Quote: > So far I'm really NOT impressed. I tried several of your suggestions (i.e. > turn off the virus search in e-mail... didn't have it on in the first place!) > Called local COX communications go get the STM}..whatever and got that > put in, and it still won't send my e-mails. I NEED this to work for my work > (I sell real estate and cannot send files to clients like this. > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT > one to read and do a few thousand steps. I need to be walked through this > problem to get this mess to work! > > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, > cannot file items and NOW I'm told by the cable company that to be connected > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! If you travel then your simplest method is to use Hotmail, Yahoo, Gmail or similar and read / send using Internet Explorer via the service you chose. Cox probably could set this up for you to use at home with Windows Mail and when you are away using the Internet, but it sounds like you or they have already abandoned that idea. |
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| | #4 (permalink) |
| | Re: New to Vista and having trouble sending mail How did you set up and use email on your previous computer? Email in Vista's Windows Mail program is set up just like it was in XP's Outlook Express. Cox (like most cable companies) is extremely bad at supporting requirements for travelers. We have no control over your choice in Internet providers. In order for us to be able to help you, we need to see a copy of the error message you are getting when you try to send email. -- Gary VanderMolen, MS-MVP (Mail) "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx Quote: > So far I'm really NOT impressed. I tried several of your suggestions (i.e. > turn off the virus search in e-mail... didn't have it on in the first place!) > Called local COX communications go get the STM}..whatever and got that > put in, and it still won't send my e-mails. I NEED this to work for my work > (I sell real estate and cannot send files to clients like this. > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT > one to read and do a few thousand steps. I need to be walked through this > problem to get this mess to work! > > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, > cannot file items and NOW I'm told by the cable company that to be connected > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! |
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| | #5 (permalink) |
| | Re: New to Vista and having trouble sending mail Hello. I too am having troubles with both Windows Mail and Outlook 2000. My Vista package came with Windows Mail, but I prefered Office 2000 (with Word, Outlook, etc.) A while back I read a post to delete the KB933928 update and that fixed an initial problem. Since then though I can not open Contacts when I have a new message open...it gives me the error "The messaging interface has returned an unknown error. If the problem persists please restart Outlook." Also, just in the past couple of days I updated from AVG 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive them. I can send and receive from Windows Mail, but I can not open my Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed 7.5, but no improvement. Any thoughts/suggestion would be greatly appreciated? Thank you. "Gary VanderMolen" wrote: Quote: > How did you set up and use email on your previous computer? > Email in Vista's Windows Mail program is set up just like it was > in XP's Outlook Express. > > Cox (like most cable companies) is extremely bad at supporting > requirements for travelers. We have no control over your choice > in Internet providers. > > In order for us to be able to help you, we need to see a copy of > the error message you are getting when you try to send email. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx Quote: > > So far I'm really NOT impressed. I tried several of your suggestions (i.e. > > turn off the virus search in e-mail... didn't have it on in the first place!) > > Called local COX communications go get the STM}..whatever and got that > > put in, and it still won't send my e-mails. I NEED this to work for my work > > (I sell real estate and cannot send files to clients like this. > > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT > > one to read and do a few thousand steps. I need to be walked through this > > problem to get this mess to work! > > > > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I > > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, > > cannot file items and NOW I'm told by the cable company that to be connected > > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, > > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! |
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| | #6 (permalink) |
| | Re: New to Vista and having trouble sending mail Outlook 2000 is not fully Vista-compatible. For more on this, see http://www.outlook-tips.net/howto/vista.htm Specifically, Outlook 2000 interferes with the Contacts for Windows Mail. I can't comment on your other Outlook-specific problem because this is not an Outlook forum. The Outlook experts tend to hang out here: http://www.microsoft.com/communities...utlook.general -- Gary VanderMolen, MS-MVP (Mail) "dangoebel" <dangoebel@xxxxxx> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@xxxxxx Quote: > Hello. I too am having troubles with both Windows Mail and Outlook 2000. My > Vista package came with Windows Mail, but I prefered Office 2000 (with Word, > Outlook, etc.) A while back I read a post to delete the KB933928 update and > that fixed an initial problem. Since then though I can not open Contacts > when I have a new message open...it gives me the error "The messaging > interface has returned an unknown error. If the problem persists please > restart Outlook." Also, just in the past couple of days I updated from AVG > 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive > them. I can send and receive from Windows Mail, but I can not open my > Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed > 7.5, but no improvement. Any thoughts/suggestion would be greatly > appreciated? Thank you. > > "Gary VanderMolen" wrote: > Quote: >> How did you set up and use email on your previous computer? >> Email in Vista's Windows Mail program is set up just like it was >> in XP's Outlook Express. >> >> Cox (like most cable companies) is extremely bad at supporting >> requirements for travelers. We have no control over your choice >> in Internet providers. >> >> In order for us to be able to help you, we need to see a copy of >> the error message you are getting when you try to send email. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx Quote: >> > So far I'm really NOT impressed. I tried several of your suggestions (i.e. >> > turn off the virus search in e-mail... didn't have it on in the first place!) >> > Called local COX communications go get the STM}..whatever and got that >> > put in, and it still won't send my e-mails. I NEED this to work for my work >> > (I sell real estate and cannot send files to clients like this. >> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT >> > one to read and do a few thousand steps. I need to be walked through this >> > problem to get this mess to work! >> > >> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I >> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, >> > cannot file items and NOW I'm told by the cable company that to be connected >> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, >> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! |
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| | #7 (permalink) |
| | Re: New to Vista and having trouble sending mail Thanks for the info. Gary. It looks like (from reading the posts on the other site) I should give up trying to use Outlook 2000 and maybe switch to WM. I will try to uninstall Outlook and see if WM works better. Thanks again. "Gary VanderMolen" wrote: Quote: > Outlook 2000 is not fully Vista-compatible. For more on this, see > http://www.outlook-tips.net/howto/vista.htm > Specifically, Outlook 2000 interferes with the Contacts for Windows Mail. > > I can't comment on your other Outlook-specific problem because this is > not an Outlook forum. The Outlook experts tend to hang out here: > > http://www.microsoft.com/communities...utlook.general > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "dangoebel" <dangoebel@xxxxxx> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@xxxxxx Quote: > > Hello. I too am having troubles with both Windows Mail and Outlook 2000. My > > Vista package came with Windows Mail, but I prefered Office 2000 (with Word, > > Outlook, etc.) A while back I read a post to delete the KB933928 update and > > that fixed an initial problem. Since then though I can not open Contacts > > when I have a new message open...it gives me the error "The messaging > > interface has returned an unknown error. If the problem persists please > > restart Outlook." Also, just in the past couple of days I updated from AVG > > 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive > > them. I can send and receive from Windows Mail, but I can not open my > > Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed > > 7.5, but no improvement. Any thoughts/suggestion would be greatly > > appreciated? Thank you. > > > > "Gary VanderMolen" wrote: > > Quote: > >> How did you set up and use email on your previous computer? > >> Email in Vista's Windows Mail program is set up just like it was > >> in XP's Outlook Express. > >> > >> Cox (like most cable companies) is extremely bad at supporting > >> requirements for travelers. We have no control over your choice > >> in Internet providers. > >> > >> In order for us to be able to help you, we need to see a copy of > >> the error message you are getting when you try to send email. > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx > >> > So far I'm really NOT impressed. I tried several of your suggestions (i.e. > >> > turn off the virus search in e-mail... didn't have it on in the first place!) > >> > Called local COX communications go get the STM}..whatever and got that > >> > put in, and it still won't send my e-mails. I NEED this to work for my work > >> > (I sell real estate and cannot send files to clients like this. > >> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT > >> > one to read and do a few thousand steps. I need to be walked through this > >> > problem to get this mess to work! > >> > > >> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I > >> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, > >> > cannot file items and NOW I'm told by the cable company that to be connected > >> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, > >> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! > >> |
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| | #8 (permalink) |
| | Re: New to Vista and having trouble sending mail If you can get a copy of Outlook 2003, it works great in Vista, and doesn't affect Windows Mail. -- Gary VanderMolen, MS-MVP (Mail) "dangoebel" <dangoebel@xxxxxx> wrote in message news:FEE205B2-8EDC-4FF5-B8EA-CCB2A32E245F@xxxxxx Quote: > Thanks for the info. Gary. It looks like (from reading the posts on the > other site) I should give up trying to use Outlook 2000 and maybe switch to > WM. I will try to uninstall Outlook and see if WM works better. Thanks > again. > > "Gary VanderMolen" wrote: > Quote: >> Outlook 2000 is not fully Vista-compatible. For more on this, see >> http://www.outlook-tips.net/howto/vista.htm >> Specifically, Outlook 2000 interferes with the Contacts for Windows Mail. >> >> I can't comment on your other Outlook-specific problem because this is >> not an Outlook forum. The Outlook experts tend to hang out here: >> >> http://www.microsoft.com/communities...utlook.general >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "dangoebel" <dangoebel@xxxxxx> wrote in message news:42530A5B-FAE7-49F2-B0D8-129E3FE6AFFA@xxxxxx Quote: >> > Hello. I too am having troubles with both Windows Mail and Outlook 2000. My >> > Vista package came with Windows Mail, but I prefered Office 2000 (with Word, >> > Outlook, etc.) A while back I read a post to delete the KB933928 update and >> > that fixed an initial problem. Since then though I can not open Contacts >> > when I have a new message open...it gives me the error "The messaging >> > interface has returned an unknown error. If the problem persists please >> > restart Outlook." Also, just in the past couple of days I updated from AVG >> > 7.5 to 8.0 and I can no longer send messages from Outlook, but I can receive >> > them. I can send and receive from Windows Mail, but I can not open my >> > Contact list through that new e-mail. I uninstalled AVG 8.0 and re-installed >> > 7.5, but no improvement. Any thoughts/suggestion would be greatly >> > appreciated? Thank you. >> > >> > "Gary VanderMolen" wrote: >> > >> >> How did you set up and use email on your previous computer? >> >> Email in Vista's Windows Mail program is set up just like it was >> >> in XP's Outlook Express. >> >> >> >> Cox (like most cable companies) is extremely bad at supporting >> >> requirements for travelers. We have no control over your choice >> >> in Internet providers. >> >> >> >> In order for us to be able to help you, we need to see a copy of >> >> the error message you are getting when you try to send email. >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Arizona Mama" <Arizona Mama@xxxxxx> wrote in message news:A60C3F0B-3599-4D91-9C27-8438861EA4F2@xxxxxx >> >> > So far I'm really NOT impressed. I tried several of your suggestions (i.e. >> >> > turn off the virus search in e-mail... didn't have it on in the first place!) >> >> > Called local COX communications go get the STM}..whatever and got that >> >> > put in, and it still won't send my e-mails. I NEED this to work for my work >> >> > (I sell real estate and cannot send files to clients like this. >> >> > PLEASE>>>>>>>IS there SOMEONE to CALL to tell me how to fix this.... I am NOT >> >> > one to read and do a few thousand steps. I need to be walked through this >> >> > problem to get this mess to work! >> >> > >> >> > I have just changed my e-mail to satisfy Vista to the OUTLOOK, which I >> >> > absolutely HATE< HATE< HATE because I cannot access it easily when I travel, >> >> > cannot file items and NOW I'm told by the cable company that to be connected >> >> > to OUTLOOK Express, I have to go PAY someone or someplace.... how, what, >> >> > where, how much? Is there extra storage??? HHHHHHHEEEEEELLLLP!!!!!!!!!!!!!!!! >> >> |
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