I am attempting to import a CSV file with my contacts. But when I click the
option to Import Contacts, a small window opens with a red X, no dialogue,
and an OK button. I'm stuck. Thank you for any assistance.

__
Green Pea

Try this:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Windows
Contacts". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

--
Gary VanderMolen, MS-MVP (Mail)


"Green Pea" <green@xxxxxx> wrote in message news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx

>I am attempting to import a CSV file with my contacts. But when I click the
> option to Import Contacts, a small window opens with a red X, no dialogue,
> and an OK button. I'm stuck. Thank you for any assistance.
>
> __
> Green Pea
>

Hi Gary

I changed "This program has 4 of 5 defaults" to "This program has all its
defaults". Problem still there. Please note that I only used WM for a few
days last year before switching to WLM as my default. The contact folder
for WM, located in GreenPea/Contacts, is empty. There are no options in
this folder to add a contact or export.

Besides the original problem, when I click File/New/Contact---nothing
happens, except the drop-down options disappear. Do you think that WM may
be corrupt? I'm willing to overwrite the program if you give me detailed
instructions. I have a disc from Dell labeled Windows Vista, Home Premium.
Thanks.

__
Green Pea



"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:#EbG0oe6IHA.2220@xxxxxx

> Try this:
> Open the Default Programs applet, which you can access either from
> the Start menu or via the Control Panel, then click the first item:
> "Set your default programs."
> After a few seconds, a list of programs comes up. Click on "Windows
> Contacts". If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Green Pea" <green@xxxxxx> wrote in message
> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx

>>I am attempting to import a CSV file with my contacts. But when I click
>>the
>> option to Import Contacts, a small window opens with a red X, no
>> dialogue,
>> and an OK button. I'm stuck. Thank you for any assistance.
>>
>> __
>> Green Pea
>>

Try this. Open Windows Contacts. Right-click somewhere in that
empty white space to the far right. Select Customize This Folder,
click the little triangle, from the dropdown list select Contacts,
then Apply, OK, then close the Contacts window and open it again.

--
Gary VanderMolen, MS-MVP (Mail)


"Green Pea" <green@xxxxxx> wrote in message news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx

> Hi Gary
>
> I changed "This program has 4 of 5 defaults" to "This program has all its
> defaults". Problem still there. Please note that I only used WM for a few
> days last year before switching to WLM as my default. The contact folder
> for WM, located in GreenPea/Contacts, is empty. There are no options in
> this folder to add a contact or export.
>
> Besides the original problem, when I click File/New/Contact---nothing
> happens, except the drop-down options disappear. Do you think that WM may
> be corrupt? I'm willing to overwrite the program if you give me detailed
> instructions. I have a disc from Dell labeled Windows Vista, Home Premium.
> Thanks.
>
> __
> Green Pea
>
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:#EbG0oe6IHA.2220@xxxxxx

>> Try this:
>> Open the Default Programs applet, which you can access either from
>> the Start menu or via the Control Panel, then click the first item:
>> "Set your default programs."
>> After a few seconds, a list of programs comes up. Click on "Windows
>> Contacts". If it doesn't respond with "This program has all its defaults"
>> then fix it by clicking on the option indicated by the first green arrow.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Green Pea" <green@xxxxxx> wrote in message
>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx

>>>I am attempting to import a CSV file with my contacts. But when I click
>>>the
>>> option to Import Contacts, a small window opens with a red X, no
>>> dialogue,
>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>
>>> __
>>> Green Pea
>>>

Hello again Gary,

Your last suggestion did produce a toolbar in the Contacts folder. However,
clicking on Import or Export tabs creates the same red X, no dialogue, OK
window. Clicking on the New Contact or New Contact Group tabs creates some
type of window that disappears within 1/10th of a second.

__
Green Pea



"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:u8viKYf6IHA.5012@xxxxxx

> Try this. Open Windows Contacts. Right-click somewhere in that
> empty white space to the far right. Select Customize This Folder,
> click the little triangle, from the dropdown list select Contacts,
> then Apply, OK, then close the Contacts window and open it again.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Green Pea" <green@xxxxxx> wrote in message
> news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx

>> Hi Gary
>>
>> I changed "This program has 4 of 5 defaults" to "This program has all its
>> defaults". Problem still there. Please note that I only used WM for a
>> few
>> days last year before switching to WLM as my default. The contact folder
>> for WM, located in GreenPea/Contacts, is empty. There are no options in
>> this folder to add a contact or export.
>>
>> Besides the original problem, when I click File/New/Contact---nothing
>> happens, except the drop-down options disappear. Do you think that WM
>> may
>> be corrupt? I'm willing to overwrite the program if you give me detailed
>> instructions. I have a disc from Dell labeled Windows Vista, Home
>> Premium.
>> Thanks.
>>
>> __
>> Green Pea
>>
>>
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:#EbG0oe6IHA.2220@xxxxxx

>>> Try this:
>>> Open the Default Programs applet, which you can access either from
>>> the Start menu or via the Control Panel, then click the first item:
>>> "Set your default programs."
>>> After a few seconds, a list of programs comes up. Click on "Windows
>>> Contacts". If it doesn't respond with "This program has all its
>>> defaults"
>>> then fix it by clicking on the option indicated by the first green
>>> arrow.
>>>
>>> --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>>
>>> "Green Pea" <green@xxxxxx> wrote in message
>>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx
>>>>I am attempting to import a CSV file with my contacts. But when I click
>>>>the
>>>> option to Import Contacts, a small window opens with a red X, no
>>>> dialogue,
>>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>>
>>>> __
>>>> Green Pea
>>>>

I know of two possible causes for that symptom.

1) If you have Outlook 2000 installed, it interferes with WM contacts.
2) You are running a non-compatible antivirus program.

--
Gary VanderMolen, MS-MVP (Mail)


"Green Pea" <green@xxxxxx> wrote in message news:r7idnUEGyNB2HR_VnZ2dnUVZ_g6dnZ2d@xxxxxx

> Hello again Gary,
>
> Your last suggestion did produce a toolbar in the Contacts folder. However,
> clicking on Import or Export tabs creates the same red X, no dialogue, OK
> window. Clicking on the New Contact or New Contact Group tabs creates some
> type of window that disappears within 1/10th of a second.
>
> __
> Green Pea
>
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:u8viKYf6IHA.5012@xxxxxx

>> Try this. Open Windows Contacts. Right-click somewhere in that
>> empty white space to the far right. Select Customize This Folder,
>> click the little triangle, from the dropdown list select Contacts,
>> then Apply, OK, then close the Contacts window and open it again.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Green Pea" <green@xxxxxx> wrote in message
>> news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx

>>> Hi Gary
>>>
>>> I changed "This program has 4 of 5 defaults" to "This program has all its
>>> defaults". Problem still there. Please note that I only used WM for a
>>> few
>>> days last year before switching to WLM as my default. The contact folder
>>> for WM, located in GreenPea/Contacts, is empty. There are no options in
>>> this folder to add a contact or export.
>>>
>>> Besides the original problem, when I click File/New/Contact---nothing
>>> happens, except the drop-down options disappear. Do you think that WM
>>> may
>>> be corrupt? I'm willing to overwrite the program if you give me detailed
>>> instructions. I have a disc from Dell labeled Windows Vista, Home
>>> Premium.
>>> Thanks.
>>>
>>> __
>>> Green Pea
>>>
>>>
>>>
>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>> news:#EbG0oe6IHA.2220@xxxxxx
>>>> Try this:
>>>> Open the Default Programs applet, which you can access either from
>>>> the Start menu or via the Control Panel, then click the first item:
>>>> "Set your default programs."
>>>> After a few seconds, a list of programs comes up. Click on "Windows
>>>> Contacts". If it doesn't respond with "This program has all its
>>>> defaults"
>>>> then fix it by clicking on the option indicated by the first green
>>>> arrow.
>>>>
>>>> --
>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>
>>>>
>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx
>>>>>I am attempting to import a CSV file with my contacts. But when I click
>>>>>the
>>>>> option to Import Contacts, a small window opens with a red X, no
>>>>> dialogue,
>>>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>>>
>>>>> __
>>>>> Green Pea
>>>>>

Hi Gary,

I think you are getting close.

I have Outlook 2000 installed!

Do you have a solution, short of uninstalling, and throwing away my old-but
trusty Outlook 2000.

__
Green Pea



"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:ug4PK8f6IHA.3696@xxxxxx

> I know of two possible causes for that symptom.
>
> 1) If you have Outlook 2000 installed, it interferes with WM contacts.
> 2) You are running a non-compatible antivirus program.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Green Pea" <green@xxxxxx> wrote in message
> news:r7idnUEGyNB2HR_VnZ2dnUVZ_g6dnZ2d@xxxxxx

>> Hello again Gary,
>>
>> Your last suggestion did produce a toolbar in the Contacts folder.
>> However,
>> clicking on Import or Export tabs creates the same red X, no dialogue, OK
>> window. Clicking on the New Contact or New Contact Group tabs creates
>> some
>> type of window that disappears within 1/10th of a second.
>>
>> __
>> Green Pea
>>
>>
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:u8viKYf6IHA.5012@xxxxxx

>>> Try this. Open Windows Contacts. Right-click somewhere in that
>>> empty white space to the far right. Select Customize This Folder,
>>> click the little triangle, from the dropdown list select Contacts,
>>> then Apply, OK, then close the Contacts window and open it again.
>>>
>>> --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>>
>>> "Green Pea" <green@xxxxxx> wrote in message
>>> news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx
>>>> Hi Gary
>>>>
>>>> I changed "This program has 4 of 5 defaults" to "This program has all
>>>> its
>>>> defaults". Problem still there. Please note that I only used WM for
>>>> a
>>>> few
>>>> days last year before switching to WLM as my default. The contact
>>>> folder
>>>> for WM, located in GreenPea/Contacts, is empty. There are no options
>>>> in
>>>> this folder to add a contact or export.
>>>>
>>>> Besides the original problem, when I click File/New/Contact---nothing
>>>> happens, except the drop-down options disappear. Do you think that WM
>>>> may
>>>> be corrupt? I'm willing to overwrite the program if you give me
>>>> detailed
>>>> instructions. I have a disc from Dell labeled Windows Vista, Home
>>>> Premium.
>>>> Thanks.
>>>>
>>>> __
>>>> Green Pea
>>>>
>>>>
>>>>
>>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>>> news:#EbG0oe6IHA.2220@xxxxxx
>>>>> Try this:
>>>>> Open the Default Programs applet, which you can access either from
>>>>> the Start menu or via the Control Panel, then click the first item:
>>>>> "Set your default programs."
>>>>> After a few seconds, a list of programs comes up. Click on "Windows
>>>>> Contacts". If it doesn't respond with "This program has all its
>>>>> defaults"
>>>>> then fix it by clicking on the option indicated by the first green
>>>>> arrow.
>>>>>
>>>>> --
>>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>>
>>>>>
>>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx
>>>>>>I am attempting to import a CSV file with my contacts. But when I
>>>>>>click
>>>>>>the
>>>>>> option to Import Contacts, a small window opens with a red X, no
>>>>>> dialogue,
>>>>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>>>>
>>>>>> __
>>>>>> Green Pea
>>>>>>

Someone else posted a solution earlier. He said:
" Go into Outlook setup (running disk again) and select
"do not use Outlook for receiving emails. I use another program".

I don't have Outlook 2000, so I can't verify that solution.

Here is a different solution:
There are two problem-causing files: wab32.dll & wab32res.dll.
First check that these two files are in the two following locations:
1) C:\Windows\System32
2) C:\Program Files\Common Files\System
Go into the C:\Windows\System32 folder and rename wab32.dll to
wab32old.dll and wab32res.dll to wab32resold.dll.
Leave the ones in the other folder unchanged.

--
Gary VanderMolen, MS-MVP (Mail)


"Green Pea" <green@xxxxxx> wrote in message news:3IidnWpeFpcDFR_VnZ2dnUVZ_rvinZ2d@xxxxxx

> Hi Gary,
>
> I think you are getting close.
>
> I have Outlook 2000 installed!
>
> Do you have a solution, short of uninstalling, and throwing away my old-but
> trusty Outlook 2000.
>
> __
> Green Pea
>
>
>
> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
> news:ug4PK8f6IHA.3696@xxxxxx

>> I know of two possible causes for that symptom.
>>
>> 1) If you have Outlook 2000 installed, it interferes with WM contacts.
>> 2) You are running a non-compatible antivirus program.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Green Pea" <green@xxxxxx> wrote in message
>> news:r7idnUEGyNB2HR_VnZ2dnUVZ_g6dnZ2d@xxxxxx

>>> Hello again Gary,
>>>
>>> Your last suggestion did produce a toolbar in the Contacts folder.
>>> However,
>>> clicking on Import or Export tabs creates the same red X, no dialogue, OK
>>> window. Clicking on the New Contact or New Contact Group tabs creates
>>> some
>>> type of window that disappears within 1/10th of a second.
>>>
>>> __
>>> Green Pea
>>>
>>>
>>>
>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>> news:u8viKYf6IHA.5012@xxxxxx
>>>> Try this. Open Windows Contacts. Right-click somewhere in that
>>>> empty white space to the far right. Select Customize This Folder,
>>>> click the little triangle, from the dropdown list select Contacts,
>>>> then Apply, OK, then close the Contacts window and open it again.
>>>>
>>>> --
>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>
>>>>
>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>> news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx
>>>>> Hi Gary
>>>>>
>>>>> I changed "This program has 4 of 5 defaults" to "This program has all
>>>>> its
>>>>> defaults". Problem still there. Please note that I only used WM for
>>>>> a
>>>>> few
>>>>> days last year before switching to WLM as my default. The contact
>>>>> folder
>>>>> for WM, located in GreenPea/Contacts, is empty. There are no options
>>>>> in
>>>>> this folder to add a contact or export.
>>>>>
>>>>> Besides the original problem, when I click File/New/Contact---nothing
>>>>> happens, except the drop-down options disappear. Do you think that WM
>>>>> may
>>>>> be corrupt? I'm willing to overwrite the program if you give me
>>>>> detailed
>>>>> instructions. I have a disc from Dell labeled Windows Vista, Home
>>>>> Premium.
>>>>> Thanks.
>>>>>
>>>>> __
>>>>> Green Pea
>>>>>
>>>>>
>>>>>
>>>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>>>> news:#EbG0oe6IHA.2220@xxxxxx
>>>>>> Try this:
>>>>>> Open the Default Programs applet, which you can access either from
>>>>>> the Start menu or via the Control Panel, then click the first item:
>>>>>> "Set your default programs."
>>>>>> After a few seconds, a list of programs comes up. Click on "Windows
>>>>>> Contacts". If it doesn't respond with "This program has all its
>>>>>> defaults"
>>>>>> then fix it by clicking on the option indicated by the first green
>>>>>> arrow.
>>>>>>
>>>>>> --
>>>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>>>
>>>>>>
>>>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>>>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx
>>>>>>>I am attempting to import a CSV file with my contacts. But when I
>>>>>>>click
>>>>>>>the
>>>>>>> option to Import Contacts, a small window opens with a red X, no
>>>>>>> dialogue,
>>>>>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>>>>>
>>>>>>> __
>>>>>>> Green Pea
>>>>>>>

Success!

I used your *different* solution.

In the event I ever decide to delete or upgrade Outlook 2000, do you
recommend that I change the two files back to their original names?

Thanks again Gary. Your experience and expertise finally showed.

__
Green Pea




"Gary VanderMolen" <Gary@xxxxxx> wrote in message
news:OIlPnSg6IHA.3684@xxxxxx

> Someone else posted a solution earlier. He said:
> " Go into Outlook setup (running disk again) and select
> "do not use Outlook for receiving emails. I use another program".
>
> I don't have Outlook 2000, so I can't verify that solution.
>
> Here is a different solution:
> There are two problem-causing files: wab32.dll & wab32res.dll.
> First check that these two files are in the two following locations:
> 1) C:\Windows\System32
> 2) C:\Program Files\Common Files\System
> Go into the C:\Windows\System32 folder and rename wab32.dll to
> wab32old.dll and wab32res.dll to wab32resold.dll.
> Leave the ones in the other folder unchanged.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Green Pea" <green@xxxxxx> wrote in message
> news:3IidnWpeFpcDFR_VnZ2dnUVZ_rvinZ2d@xxxxxx

>> Hi Gary,
>>
>> I think you are getting close.
>>
>> I have Outlook 2000 installed!
>>
>> Do you have a solution, short of uninstalling, and throwing away my
>> old-but
>> trusty Outlook 2000.
>>
>> __
>> Green Pea
>>
>>
>>
>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>> news:ug4PK8f6IHA.3696@xxxxxx

>>> I know of two possible causes for that symptom.
>>>
>>> 1) If you have Outlook 2000 installed, it interferes with WM contacts.
>>> 2) You are running a non-compatible antivirus program.
>>>
>>> --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>>
>>> "Green Pea" <green@xxxxxx> wrote in message
>>> news:r7idnUEGyNB2HR_VnZ2dnUVZ_g6dnZ2d@xxxxxx
>>>> Hello again Gary,
>>>>
>>>> Your last suggestion did produce a toolbar in the Contacts folder.
>>>> However,
>>>> clicking on Import or Export tabs creates the same red X, no dialogue,
>>>> OK
>>>> window. Clicking on the New Contact or New Contact Group tabs creates
>>>> some
>>>> type of window that disappears within 1/10th of a second.
>>>>
>>>> __
>>>> Green Pea
>>>>
>>>>
>>>>
>>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>>> news:u8viKYf6IHA.5012@xxxxxx
>>>>> Try this. Open Windows Contacts. Right-click somewhere in that
>>>>> empty white space to the far right. Select Customize This Folder,
>>>>> click the little triangle, from the dropdown list select Contacts,
>>>>> then Apply, OK, then close the Contacts window and open it again.
>>>>>
>>>>> --
>>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>>
>>>>>
>>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>>> news:F_ydne6okf5r8x_VnZ2dnUVZ_v3inZ2d@xxxxxx
>>>>>> Hi Gary
>>>>>>
>>>>>> I changed "This program has 4 of 5 defaults" to "This program has all
>>>>>> its
>>>>>> defaults". Problem still there. Please note that I only used WM
>>>>>> for
>>>>>> a
>>>>>> few
>>>>>> days last year before switching to WLM as my default. The contact
>>>>>> folder
>>>>>> for WM, located in GreenPea/Contacts, is empty. There are no options
>>>>>> in
>>>>>> this folder to add a contact or export.
>>>>>>
>>>>>> Besides the original problem, when I click File/New/Contact---nothing
>>>>>> happens, except the drop-down options disappear. Do you think that
>>>>>> WM
>>>>>> may
>>>>>> be corrupt? I'm willing to overwrite the program if you give me
>>>>>> detailed
>>>>>> instructions. I have a disc from Dell labeled Windows Vista, Home
>>>>>> Premium.
>>>>>> Thanks.
>>>>>>
>>>>>> __
>>>>>> Green Pea
>>>>>>
>>>>>>
>>>>>>
>>>>>> "Gary VanderMolen" <Gary@xxxxxx> wrote in message
>>>>>> news:#EbG0oe6IHA.2220@xxxxxx
>>>>>>> Try this:
>>>>>>> Open the Default Programs applet, which you can access either from
>>>>>>> the Start menu or via the Control Panel, then click the first item:
>>>>>>> "Set your default programs."
>>>>>>> After a few seconds, a list of programs comes up. Click on "Windows
>>>>>>> Contacts". If it doesn't respond with "This program has all its
>>>>>>> defaults"
>>>>>>> then fix it by clicking on the option indicated by the first green
>>>>>>> arrow.
>>>>>>>
>>>>>>> --
>>>>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>>>>
>>>>>>>
>>>>>>> "Green Pea" <green@xxxxxx> wrote in message
>>>>>>> news:NIWdnWsy4Mv6xx_VnZ2dnUVZ_rXinZ2d@xxxxxx
>>>>>>>>I am attempting to import a CSV file with my contacts. But when I
>>>>>>>>click
>>>>>>>>the
>>>>>>>> option to Import Contacts, a small window opens with a red X, no
>>>>>>>> dialogue,
>>>>>>>> and an OK button. I'm stuck. Thank you for any assistance.
>>>>>>>>
>>>>>>>> __
>>>>>>>> Green Pea
>>>>>>>>