Windows Vista Forums

windows mail/VISTA-hughes.net

  1. #1


    cam Guest

    windows mail/VISTA-hughes.net

    Here we go again. Every few weeks windows email quits on my HP laptop. My
    email using Outlook Express and Hughes works perfectly on my old desktop pc,
    so I know it is not Hughes. I have not changed any settings on the mail
    accounts. Can anyone help with with the Vista windows mail problem?
    The error message:
    The connection to the server has failed. Account: 'Catherine', Server:
    'mail.hughes.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
    10061, Error Number: 0x800CCC0E

    I have Norton and have turned everything off, uninstalled, used their help
    desk and virtually ruled out everything except VISTA. I think it has
    something to do with an update, but not sure what?? Thanks to anyone who can
    shed some light on this. Also, should I turn the Windows auto update feature
    off? The fixes seem to just cause more problems...? thanks
    Catherine

      My System SpecsSystem Spec

  2. #2


    Guest

    Re: windows mail/VISTA-hughes.net


    "cam" <cam@xxxxxx> wrote in message
    newsC9D20BE-EBB1-47AF-86A0-96221CA008E9@xxxxxx

    > Here we go again. Every few weeks windows email quits on my HP laptop. My
    > email using Outlook Express and Hughes works perfectly on my old desktop
    > pc,
    > so I know it is not Hughes. I have not changed any settings on the mail
    > accounts. Can anyone help with with the Vista windows mail problem?
    > The error message:
    > The connection to the server has failed. Account: 'Catherine', Server:
    > 'mail.hughes.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
    > Error:
    > 10061, Error Number: 0x800CCC0E
    >
    > I have Norton and have turned everything off, uninstalled, used their help
    > desk and virtually ruled out everything except VISTA. I think it has
    > something to do with an update, but not sure what?? Thanks to anyone who
    > can
    > shed some light on this. Also, should I turn the Windows auto update
    > feature
    > off? The fixes seem to just cause more problems...? thanks
    > Catherine
    For most versions of the Norton antivirus program, just turning off part
    of all of the program is unlikely to help with the problems it tends to
    cause in Windows Mail. You're likely to need to uninstall it instead.
    Norton is unwilling to admit this. You're then likely to need to reboot,
    then run this cleanup program to take care of what their rather poor
    uninstall program often leaves behind:

    <http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

    You may even need to remove your email account under Windows
    Mail, then restart Windows Mail and add the account again.

    If this solves your problem, you may want a replacement antivirus
    program that doesn't cause problems in Windows Mail. Most
    versions of the Norton and McAfee antivirus programs and a recent
    version of the Trend antivirus program are bad choices, since they
    are the three antivirus programs that cause problems in Windows
    Mail the most often. I recommend either avast! or AVG, either one
    with a custom install where you tell it to leave out the parts that scan
    email:

    http://www.avast.com/eng/avast_4_home.html

    http://free.avg.com/ww.download?prd=afe

    http://thundercloud.net/infoave/tuto...ning/index.htm

    I have Windows Update set to automatically check what's available,
    then tell me about what's new and let me decide which of it to install.

    Some Vista updates seem to make Windows Mail more sensitive
    to problems caused by antivirus programs, but so far none have
    blocked me from being able to use email even after installing
    practically all of the updates that don't pertain to some language
    I don't use.



      My System SpecsSystem Spec

windows mail/VISTA-hughes.net

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